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Standard Chartered Unveils Digital-only Banks in 4 African Markets

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Standard Chartered yesterday announced the start of the second phase of its digital-only retail bank across Africa.

In response to growing consumer demand for innovative banking services on the continent, the Bank will launch its digital solution in four key markets during the first quarter of 2019 starting in Uganda in January, followed by Tanzania in February, with Ghana and Kenya to follow.
Following the successful launch of Standard Chartered’s first digital retail bank in Côte d’Ivoire last year, the second phase builds on the original CDI platform that onboards clients in under 15 minutes and provides 70 of the most common service requests.

The updated digital bank provides enhanced services including QR code and P2P payments, loan and overdraft facilities, and instant fixed deposits. Clients will be able to enjoy the convenience of banking on the go, anytime and anywhere, along with a consistent online experience.
The roll out will also see the Bank engage in strategic local alliances to create an appealing lifestyle banking proposition to provide clients offers across shopping, travel and dining.
Commenting on the second phase of the launch, Sunil Kaushal, Regional CEO, Africa and Middle East said: “We are thrilled to launch the second phase of our digital-only retail banks across other African markets. The Bank continues to make strategic and sustainable investments in technology – this complements our innovation agenda as well as enhance our digital offerings and client experiences. Digitising Africa and facilitating access to financial services remains at the heart of our business strategy for the region.”
Africa’s banking market is the second-fastest-growing and second-most profitable globally. The retail banking sector is a locus of new business models which are emerging in response to low levels of banking penetration and heavy use of cash in the Sub-Saharan continent.
Commenting on the launch of the digital bank in Uganda, Governor, Central Bank Governor Prof. Emmanuel Mutebile said:There will continue to be disruption in the Banking sector. Institutions that fail to keep up might lose out and at the very worst be pushed out of business in the long run, however, this disruption to bank business models works in the interest of customers and the general populace. I therefore congratulate Standard Chartered Bank on unveiling this revolutionary digital initiative as I believe that with such innovations, we are making significant progress in embracing technological changes and digitization to help us achieve stable and long-term growth.”
To support the digital bank roll out across the four markets, aimed at driving digital adoption amongst new and existing clients focusing on young digital natives, the Bank will also launch a marketing campaign dubbed ‘//BEUNSTOPPABLE’, Bank on the go!

The campaign will run across traditional and social media to remind consumers that banking should not stop them from doing what they love to do, and when they want to do them.
In Uganda, Standard Chartered has also partnered with popular Ugandan entertainer and comedian Anne Kansiime to drive awareness of the new digital bank in the market. As part of her role, Anne will be promoting the bank’s digital banking capabilities and will lend her voice and image rights through a series of Marketing and Community engagement activities over the next 12 months.
The Bank’s digital services are available by downloading the Standard Chartered mobile application via the Google play store or Apple store.

Old Mutual Urges Nigerians to Mitigate Risks via Insurance

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Japhet Duru Executive Director Old Mutual General Insurance Company
Japhet Duru Executive Director Old Mutual General Insurance Company

The Management of Old Mutual General Insurance Company, a subsidiary of the pan-African insurance giant and leading global financial services provider, Old Mutual Limited, has advised Nigerians to embrace insurance as a means of mitigating all form(s) of risks in their lives and businesses.

In recent years, there has been an increase in incidents of natural disasters, terrorism, financial crisis and disease outbreaks that have affected the quality of lives. In fact, as people ventures into life’s daily routine at work, on the road and even at home, their lives and properties are exposed to risks in various forms.

Families have to deal with loss of loved ones, health emergencies caused by accidents or illnesses; home and property owners face the risk of burglary, flooding, fire attacks and building collapse; business owners have to deal with the risk of damage and theft to their business premises and assets; vehicle owners are also faced with risks of motor accidents, aggravated theft and third party liabilities. Apart from the grief experienced with these risks, the resultant financial loss can be more destabilising.

While these risks may seem distant from our comfort zones, they cannot be completely eliminated and since man has not devised a means to ascertain when risks will occur; the need to mitigate against exposure to acute financial loss becomes crucial. In the light of this mounting risk of financial insecurities, insurance has been identified by experts, as an important tool to mitigate against exposure to risk. In essence, Insurance guarantees peace of mind and financial security to the insured.

However, despite the critical realities, current trends show that Nigerians are yet to truly embrace insurance as a tool for risk management. At 0.3%, Nigeria has a staggering low insurance penetration in comparison to counterpart markets in Africa – South Africa has 14.7%; Kenya 2.8% and Angola 0.8% penetration rate. Even with an estimated population of over 196 million people and a growing middle class, the National Insurance Commission (NAICOM) reports that only 1.8 million of our over 96 million adult population have any form of insurance.

A 2018 industry report on Health Maintenance Organisations (HMOs) by Agusto & Co. show the low level of health insurance coverage in Nigeria, which was estimated to be at 5.1%. What this means is that in event of an unexpected health challenge, many Nigerians will have to rely on out-of-pocket expenses to settle their medical care. This is not far from reality as there has been a rising case of Nigerians resorting to online crowdfunding campaigns to foot the huge bills of severe medical conditions, a situation which ideally insurance would protect against.

This is the same on the side of Motor Insurance. In spite of government’s effort to increase rate of adoption by making third party motor insurance compulsory, the Nigerian Insurers Association (NIA) reported that a staggering 64% of over 11.5million motorists carry fake insurance certificates.

For business owners operating in Nigeria’s tough economic and policy climate, the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) reports that only 35% of SMEs have a form of insurance to protect against business risks. Sadly, what this means is that these business ventures are at risk of being disrupted or in extreme cases failing in the event of an unfortunate incident. Entrepreneurs and investors face the huge risk of losing millions of Naira, which could have been invested in pursuit of business success.

In recent times, Nigerians have also been victims of havoc wrecked by disasters such as, heavy rainstorm, fire explosion and flooding. Many homes, properties and businesses nationwide have been destroyed and damaged – even causing loss of lives. In 2015 alone, the Nigerian Insurance Association reported that insurance companies paid a recorded 168 million Naira to insured victims of the flood.

Also, incidents of disastrous tanker explosions occurring in major metropolis in the country make a case for insurance protection. In a report by The Nation newspaper, after the 2018 Otedola bridge tanker explosion in Ojodu-Berger, Lagos, it was discovered by the Lagos State Government and the NIA that the petroleum tanker which caused havoc and 17 other vehicles destroyed in the incident were not insured. The implication of this singular incident is that the owners of the 17 vehicles cannot receive compensation for the loss they suffered on that ill-fated day and they must have been put in a place of financial discomfort caused by their loss.

By embracing insurance, Nigerians can protect their finances in spite of the risk that abound says, Japhet Duru, Executive Director, Technical, Old Mutual General Insurance Company, “We have discovered that the Nigerian perception and affinity towards insurance has remained low in spite of Nigeria’s huge population. The importance of insurance as a risk management tool cannot be underestimated. In the third quarter of 2018, insurance companies paid claims totalling N145 Billion to policyholders. By implications, the industry claims payout effectively prevented a massive economic loss which ordinarily would have caused untold financial crisis to those affected by various forms of incidents. What Old Mutual aims to fulfill in a bid to provide sound financial security and advisory services, is to educate Nigerians on how insurance affords them a well-rounded life rather than one where they fail to venture due to fear of risks.”

In a similar vein, Alero Ladipo, Marketing Executive, Old Mutual says, “When we compare Nigeria to other emerging markets, we have discovered that Nigerians are yet to fully grasp the importance of embracing insurance to mitigate the financial loss caused by risks that abound. By having this knowledge of insurance, we believe Nigerians will be able to make sound financial choices for their families and businesses.”

Renmoney Partners Freshworks on Better Customer Engagement

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Renmoney
Renmoney

Renmoney one of Nigeria’s leading fintech companies, has deployed Freshworks customer engagement software to set up an integrated support and CRM system. Renmoney provides convenient loans, savings and fixed deposit products to Nigerians.
Last year, Renmoney delivered over 95,000 loans to individuals and small businesses via its website, contact centre, agent network and branches. The interactions across multiple channels created complexities that made it challenging to maintain a holistic view of each customer.
Freshworks customer engagement software provides Renmoney with a comprehensive view of customers contacting the business and a platform to leverage that information to personalize customer interactions across all channels. Before the integration, Renmoney relied on multiple tools for customer support and was looking to transition to one dedicated and dependable support and CRM tool.
The native integration that Freshworks offers between its CRM (Freshsales) and Support (Freshdesk) solutions ensure that Renmoney’s sales and support teams have a 360-degree view of their customers’ transactions and serve them better, with context.
“Using multiple solutions to handle customer data was significantly affecting our ability to scale and serve more customers. We needed a solution that would meet our needs without introducing complexity,” said Oluwatobi Boshoro, CEO of Renmoney. “With Freshworks, we have readily available CRM data which will allow us achieve best-in-class customer support. We’re passionate about leveraging the best tools available to make our internal processes smoother, while increasing convenience for our customers.”
“Having a 360-degree view of the customer is indispensable in the finance sector where multiple departments get in touch with the same user. Complete context is required, both by sales and support. Our products integrate with each other seamlessly and enable an all new level of customer engagement,” said Arihant Jain, Director for Middle East and Africa, Freshworks.

NIGERIA BUILD EXPO 2019 Set for June 27

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Nigeria Build Expo: 4 TH International Construction and Building Materials & Technologies Exhibition which is organized by Elan Expo will take place on 27-29 June 2019 at Landmark Centre at Lagos, Nigeria.

RISING STAR OF WEST AFRICA
Nigeria is the most developed country in the West Africa. Nigeria’s large market size and annual growth rate make Nigeria more attractive for the foreign and national investors; it holds 43% of all projects in the total project value in Africa. After 1950s, with increasing of the prices in the oil sector, the transportation, manufacturing and especially in the construction sectors are increased rapidly in Nigeria. Within a decade from 2006 to 2016;
Nigeria’s gross domestic product (GDP) grew at average rate of 5.7% per year and it reached 375 billion dollars at the end of 2017. Nigeria became the most crowded country in the West Africa with 191 million inhabitants – 47% of West Africa’s population- and a rising market in the international trade undoubtedly. Nigeria has large youth population; so labor is relatively cheap; both skilled and unskilled. With an army of unemployed graduates, employers have a big pool to tap for and at a relatively cheap cost.
Nigeria’s construction industry is in the perfect situation in recent years; huge projects which have billion dollars budget prefer to Nigeria. Nigeria builds approximately 100,000 homes annually, this means construction sector in Nigeria is booming.

SECTOR GIANTS GET TOGETHER AT 4 TH NIGERIA BUILD EXPO
The General Manager of ELAN EXPO Mr. Suer AY express as “Nigeria Build Expo is more than a trade show for us, we called ourselves as inhabitant in here because we organized this expo for last 3 years annually. We are supported by many local associations and institutions; such as APWEN (Association of Professional Women
Engineers of Nigeria), COREN (The Council for the Regulation of Engineering in Nigeria), ACEN (Association for
Consulting Engineering in Nigeria), Nigeria Chapter of ASHRAE (American Society of Heating and Air-Conditioning
Engineers), The Nigerian Institute of Building, Nigeria Institution of Civil Engineers, Nigerian-American Chamber of Commerce, Nigeria Society of Engineers, African Association of Interior Designers, Nigerian Institute of Architects and Nigerian Institute of Town Planners.
Nigeria Build Expo is an avenue of interaction in Building, Construction and Design industries which hosted 81 exhibitors from 10 countries; Italy, China, Turkey, Spain, Indonesia, Egypt, Nigeria, Russia, India and U.A.E. and more than 4.200 visitors all around the World. We arranged 420 B2B meetings, 11 certified workshops, 15 valuable speakers, 400+ workshop attendees and more than 100 media partners promoted our event through print, online, and social media channels.
Sector Giants such as National Paints, Purechem Industries, Novacolor, GLC Paints, Roxy for Plastic & Metal
Products, Maxmech Equipments and Ramco Industries attended our previous show and they are looking forward for our next exhibition. I am saying that according to our previous exhibitors’ feedbacks. As I mentioned before we are the one of the most experienced organizers in Nigeria.”
EXPANDING THE NIGERIA BUILD EXPO’S SCOPE WITH THE CERAMICA EXPO!!!
Mr. AY mentioned that they are expanding their Nigeria Build Expo’s scope with the CERAMICA WEST AFRICA. For the first time the consecutive build expo will hold with a complementary sector. The next edition of NIGERIA
BUILD EXPO will take place between the dates 27-29 June 2019 for the fourth time with a new hole called as CERAMICA (International Ceramic, Bathroom, and Kitchen Exhibition) at Landmark Centre in Lagos, Nigeria with concurrent conferences and workshops.
DON’T MISS THAT OPPORTUNITY – SAVE THE DATE!!!

4 th NIGERIA BUILD EXPO which provide you perfect interaction to all sector; Construction Tools & Equipments,
Materials & Machines, Oilfield & Gas Field Equipment & Services, Building Materials & Equipments & Machines,
Iron & Steel Products, Pipes & Plumbing, Drilling & Well Servicing, Roofing Systems, Bathroom & Kitchen
Equipments, Floor Covering, Paints, Heavy Machinery, Stone & Stone Equipment & Machineries, Wood Products,
Decoration, Furniture and Glassware will take place between the dates 27-29 June 2019 at Landmark Centre at
Lagos, Nigeria.

Allianz Nigeria Insurance to Redefine Underwriting Market

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Sunkanmi Adekeye Managing Director Allianz Nigeria Insurance Plc
Sunkanmi Adekeye Managing Director Allianz Nigeria Insurance Plc

Allianz Nigeria Insurance Plc launched into the Nigerian insurance market over the weekend with a firm promise to redefine the business of risk underwriting in the country. Specifically, the company is projecting the top three spot in the industry few years from now.

Mr. Sunkanmi Adekeye, Managing Director of Allianz Nigeria Insurance Plc said the company is primed to offer the best products and services to Nigerian customers in both personal and commercial lines and highly optimistic about its growth potential in the industry.

On why Allianz invested in Nigeria, Adekeye said: “In nearly two decades of this century, Nigeria has witnessed significant population growth and rapid transformation in the areas of financial services provision, digital disruption, telecommunication and accessibility to the Internet. As Africa’s most populous nation, Nigeria represents the powerhouse of human capital on the continent and is one of the most dynamic economies in Africa. By launching in Nigeria, Allianz gains full access to this key market in Africa and this marks a major milestone for Allianz’s long-term growth strategy on the continent.”

He added that the company will explore opportunities in micro-insurance, retail, bancassurance and cyber security for businesses in terms of Cyber Liability Insurance Cover (CLIC) considering that Nigeria is a fast growing market.

“For the past 20 years, Allianz in Africa has steadily grown at an annual average of 10 per cent. Allianz aims to expand in major African insurance markets where we have no presence through M&A when conditions are met. Recent examples include Nigeria and Morocco, as well as following an organic growth strategy in those 17 markets where we are already present.”

The Allianz Nigeria Insurance MD sees claims automation as the biggest opportunity for innovation in the insurance market going forward.

Goldlink Insurance Restructures, Appoints Egbaranas as New CEO

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Goldlink Insurance Plc

Goldlink Insurance Plc has announced a recent change in its Board and Management as a result of the restructuring of the Interim Management Board of the company by the National Insurance Commission.

According to the report released by the Corporate Communications Unit of the underwriting firm, the Management headed by the Acting Managing Director, Mrs. Funke Moore has successfully completed its mission of repositioning the company for capital raise; hence the restructuring and has ceased to be at the helm of affairs.

This necessitated the appointment of Mr. Edore Kenneth Egbaranas as the new Managing Director/Chief Executive Officer, Mr. Nahim Abe Ibraheem as the Chairman of the Board with Messrs. Olanrewaju Sulaimon, Adeyinka Olutungase, Farouk Lawal Yola and Mrs.Tonbofa Ashimi as members of the Board.

Temenos Wins ‘Best Digital Banking Solution’ in Africa Award

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Temenos

Temenos, the banking software company, has become the first vendor to win “Best Digital Banking Solution” at the Banker Africa – North Africa Banking Awards. Previously the awards have only gone to banks, making this the first vendor-specific award.
Temenos was handed the prestigious prize in recognition of its market-leading digital banking software and continued dedication to the region. This month marked a major milestone with the launch of Temenos Infinity – a breakthrough digital front office product – and Temenos T24 Transact, the next generation in core banking.

These new products further demonstrate a commitment to constant innovation, leveraging 25 years of functionality from 3,000 banks in more than 150 countries with the most advanced cloud-native, cloud-agnostic, API-first technology and design-led thinking.
Winners of the awards, designed to celebrate innovation and the ability to gain market share, were decided by readers of CPI Financial – mid-management to senior board level members of banks and financial institutions – who submitted votes after experts from the publication compiled a shortlist.
Temenos digital banking solutions empower banks to serve up the right customer insights at the right moment, via the right channel. The platform also drives massive efficiencies in the back-office. As an end-to-end digital platform, the technology offers front office differentiation with back office automation.
With Temenos digital banking software, banks are able to transform their customers’ experience, while overcoming long-standing barriers to investment. Temenos digital banking software serves more than 150 financial institutions in 35 countries across Africa.
The awards highlight all aspects of successful banking – from financial inclusion to corporate social responsibility, commercial operations, along with several individual accolades.
Matthew Amlôt, Editor, Banker Africa, said: “The Banker Africa Awards program has become a valued and respected benchmark within the industry and Temenos should be proud that our readers have chosen them for this prestigious prize, which is a celebration of innovation in banking software. This demonstrates the trust and respect for Temenos from the banking and finance community across the North African region.”
Jean-Paul Mergeai, Managing Director – Middle East and Africa at Temenos, said: “I am delighted that Temenos is the first vendor to win this prestigious award. We are constantly striving to keep our market-leading digital banking software ahead of the curve and awards like this, which demonstrate that the market recognizes our efforts. Our strategy to invest 20 percent of our revenues on R&D every year is clearly paying off. This will enable us to continue providing the best technology for our clients to deliver engaging and empowering digital banking experiences to customers and staff. Solutions which, as with everything we do, are open, packaged and upgradable – ensuring our clients never fall behind.”

Africa Conducts 6.5m Cryptocurrency Transactions in 2018 as Kenya Leads

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As we start 2019, it is an opportune time to reflect on the year that was and forge the way forward. The crypto-economy celebrated its 10th  birthday in 2018, reaching a total market capitalisation of approximately $138.6 billion (KSh 14.2 trillion).
In spite of a fluctuating market, a leading global peer-to-peer Bitcoin marketplace, Paxfulsaw an upswing in activity, driven by African consumers in which servicing the under-banked resulted in significant gains. Africa conducted 6.5 million trades in 2018—an average of 17 000 trades a day.

Paxful aims to change the perceptions that held back consumers in Africa by reassuring Kenyans that its trade principles place security at the center of all operations to cultivate confidence in Bitcoin trading. Paxful’s Co-founders are optimistic about 2019 and share their expectations about the crypto world on a Paxful.
Ray Youssef, Paxful Co-founder, and CEO said:

Africa will continue to lead: The aim of the crypto-currency revolution is to make the global economy more accessible. Africa has emerged as a leader in this space, with the highest number of new subscriptions at Paxful last year.

Africa accounts for the highest number of new subscribers to the Paxful portal per month with the total number of transactions from African consumers at roughly KSh 7 billion per month, culminating in an increase of 225% new users in the last 12 months. Africans are using crypto-currency to satisfy both personal finance needs and entrepreneurial ventures; transferring goods, services, and money domestically as well as globally.

There is also an emerging generation of Africans buying crypto as investment vehicles into promising block-chain start-ups. A relatively small number of Africans trade digital currencies speculatively for profit.

Increased humanitarian focus: At Paxful, we aim to continue leading the charge in demonstrating how bitcoin can be used for good. We plan to grow our pioneering #BuiltWithBitcoin charitable program to encourage the crypto-currency sector to contribute funds for humanitarian projects with a focus on building schools and providing bursaries for disadvantaged children.

Governments will pay closer attention to crypto: Countries around the world are now taking a closer look at how to contend with the rise of the crypto-economy. We expect more activity in the policy development space in the next few years in line with digital currency acceptance. From a Kenyan point of view, technology and productivity intertwine, and this offers the convenience that the under-banked seek in digital banking.

Artur Schaback, Paxful Co-founder and COO on Paxful’s plans for the year ahead: “We remain passionate about facilitating financial inclusion to the under-banked and are awed by the progress made this year in achieving this goal. With only a small percentage of the global internet-active population currently trading in the crypto-space, the potential for expansion is great. The encouraging number of new users gained in 2018 in Africa alone proves the appetite for this technology. We’ve only just begun making inroads and are excited about the future.”

Atiku Vows to Sack CBN Gov, Godwin Emefiele

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Godwin Emefiele CBN Governor
Godwin Emefiele CBN Governor

Mr. Atiku Abubakar, Presidential candidate of the Peoples Democratic Party (PDP) has vowed to sack Mr. Godwin Emefiele, Governor, Central Bank of Nigeria (CBN) if he wins the presidential election slated or February 2019.

Atiku told Bloomberg that Emefiele has failed on the job and there was no need to re-appoint him as CBN governor when his first term expires in June this year.

Atiku said: “I don’t think he’s pursued the right policies. We have to have the right people in there.”

Kanu’s Hardley Apartments: True Position by AMCON

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Amcon

The attention of Asset Management Corporation of Nigeria (AMCON) has been drawn to some inaccurate stories that are sponsored and published in the media meant to mislead the public and whip up sentiments for former Super Eagles player, Mr. Nwankwo Kanu.

A statement signed by Mr. Jude Nwauzor, Head, Corporate Communications, AMCON was quoted to have said, “AMCON is not in the habit of joining issues with obligors on the pages of the newspapers especially when the matter is in court as in this one. It is noteworthy that similar clarification was made by the Corporation in 2017, when the debtor claimed that AMCON had illegally taken over his hotel. However, as a law abiding recovery agency of the Federal Government of Nigeria, we are at all times guided by the law and would continue to act accordingly irrespective of obligor’s social, political or economic status. The public is hereby informed that these stories are meant to instigate sentiments of the media and the public on the true position of the indebtedness of The Hardley Apartments (promoted by Nwankwo Kanu) to the Corporation.

“We also want to put on record that having exhausted all avenues of peaceful resolution as a result of the huge debt; extended so many invitations for discussion, which were turned down, AMCON in 2015 obtained an order from the Federal High Court, which granted the Corporation possession of The Hardley Apartments located at No. 46 Waziri Ibrahim Crescent, Off Elsie Femi – Pearse Crescent, Off Adeola Odeku Street, Victoria Island in Lagos State, being the asset pledged as collateral for the loan. The procedure was done with the Court bailiff and inventory of property was taken, which did not include any medals as claimed. This order still subsists, pending the determination of the substantive matter. The public should therefore please disregard these misrepresentations as we await the pronouncement of the court on the matter.”

BPE Inaugurates Board of Yola DISCO

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Mr. Alex Okoh DG, BPE
Mr. Alex Okoh, DG, BPE

Director General of the Bureau of Public Enterprises (BPE), Mr. Alex A. Okoh has charged members of the Management Board of the Yola Electricity Distribution Company (YEDC) to shun personal and sectional interests in the discharge of their duties.

Inaugurating the Board of the company headed by Mr. Gbeleyi Ayodeji yesterday in Abuja, the DG reminded the members that they were trustees of the electric distribution company and as such they should exercise their powers with honesty and diligence.

“As Directors, you are trustees of the company’s finances and properties which you must account for in the exercise of your duties with honesty for the interest of the company and the shareholders and not your own interests”, he warned.

Okoh informed them that their responsibilities as directors of the company include:  fiduciary relationship towards the Company and  observance of  utmost good faith towards the Company in any transaction with it or on its behalf; Act at all times in the best interests of the Company as a whole so as to preserve its assets, further its business and promote the purposes for which it was formed in a faithful, diligent, careful and ordinarily skills; Not fetter the discretion to vote in a particular way; and

Have regard in the performance of their functions including the interests of the company’s employees in general, as well as the interests of its members.

Responding on behalf of other members, the Chairman, Mr. Ayodeji Gbeleyi commended the government for the confidence reposed in them and pledged to discharge their duties diligently.

Ayodeji expressed appreciation for his appointment as the chairman of the Board and commended the Management of Yola Disco for successfully running the affairs the company since the management reverted to the Federal Government on June 1, 2015 from the core investor-Inegrated Energy Distribution & Marketing Limited (IEDM) as a result of the force majeure declared by IEDM due to insurgency  activities in the region.

Members of the management board are Mr. Ayo Gbeleyi (Private member), Chairman, Mr. Alex Okoh, Director General, BPE, (representing the BPE), Mr. Mahmud Isa-Dutse (Permanent Secretary, Federal Ministry of Finance,Mr. Louis O.N Edozien (Permanent Secretary, Ministry of Power),Mrs. Grace Papka (Private member), Mr. Baba Umara Mustapha (MD/CEO, Yola DISCO); and Iliya John (Secretary).

It would be recalled that the National Council on Privatisation (NCP) at its 6th meeting for 2018, held on December 16, 2018, charged the Bureau of Public Enterprises (BPE) with the responsibility of inaugurating the Board of the Yola DISCO.

Access Bank to Target Retail Business Post-Merger

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Herbert Wigwe Group MD/CEO Access Bank Plc
Herbert Wigwe, Group MD/CEO, Access Bank Plc

The Access Bank Plc that will emerge after its proposed merger with Diamond Bank Plc will play strongly in the area of retail business in the financial services sector of the economy.

Mr. Victor Etuokwu, Executive Director at Access Bank Plc said: “We need to invest in retail market to drive economic growth, this is what the new bank will do, a strong corporate and strong retail bank.”

Meanwhile, the Central Bank of Nigeria (CBN) has granted Approval-in-Princip0le (AIP) to the proposed merger between Access Bank Plc and Diamond Bank Plc. The banks equally have received obtained similar approval from the Securities and Exchange Commission (SEC).

Etuokwu said the banks are waiting for final approval before convening a meeting of shareholders to formally ratify the merger.

He said: “So far, we have gotten approvals up to Approval-in-Principle. There are three approvals that we need for this process. The first one is the pre-order approval which is like the first approval, the next is the approval-in-principle. The final approval comes after approval-in-principle and it will come after you have convened your shareholders’ meeting.”

He added that both banks would convene such meeting of shareholders in February for approval before being taken to court. He was upbeat that all the merger processes would be completed in the next 60 days.

PenCom Targets N3tr, 20m Workers from Micro Pension

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Aisha Dahir-Umar Director-General PenCom
Aisha Dahir-Umar, Director-General, PenCom

The National Pension Commission (PenCom) is set to launch the Micro Pension Scheme this month with a target of N3trillion into the pension assets from over 20 million workers across the country. The initiative is expected to dramatically increase the level of total pension assets in the country from N8.45 trillion as at October 2018 to a higher figure.

To ensure seamless operations after launch, PenCom and pension operators have developed a robust Information Technology (IT) infrastructure that will support the Plan.

The commission has also had engagements with informal sector groups, such as, the Nigerian Union of Textile, Garment and Tailoring Workers of Nigerian (NUTGTWN), a body consisting Self Employed Tailors and Garment Workers; partner trade associations, Non Governmental Organisation (NGOs) and religious bodies in a bid to persuade them to subscribe to the micro pension plan.

The Acting Director-General of PenCom, Mrs. Aisha Dahir-Umar said the implementation of the Micro Pension Plan will improve the standard of living of the informal sector participants at retirement and reduce dependence on extended family for support at retirement.

She added that it would give self-employed people in the country the opportunity to participate in the pension scheme, especially those with irregular income, usually in the informal sector and are largely financially uninformed with limited or no access to financial services, especially, pension plan.

Indeed, Section 2(3) of the Pension Reform Act, 2014 legal framework extends the coverage of the Contributory Pension Scheme (CPS) to self-employed persons through micro pension scheme.

Dr. Farouk Aminu, the Head, Research & Corporate Strategy at PenCom said at a recent forum in Lagos that the commission is working on ensuring that the plan commenced as planned, noting that, this is a development that could enhance the growth of pension assets in the country.

In addition, Mr. Peter Aghahowa, Head, Corporate Communications at PenCom said the micro pension initiative is made flexible for people to easily join, while the method of contribution is decided by the contributors, who are to choose whether to contribute daily, weekly, monthly and quarterly.

Linkage Assurance Strengthens Mgt as NAICOM Confirms Braie as CEO

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Daniel Braie MD/CEO Linkage Assurance Plc
Daniel Braie, MD/CEO, Linkage Assurance Plc

Linkage Assurance Plc has strengthened its top management following the confirmation of Mr. Daniel Braie as substantive Managing Director/CEO of the company by the National Insurance Commission (NAICOM). The confirmation came via a letter dated December 28, 2018 to the Chairman, Board of Directors of Linkage Assurance Plc.

Mr. Braie was the Executive Director, Technical of the Company before he was elevated to the position of the Acting Managing Director earlier in 2018.

Okanlawon Adelagun Executive Director, Technical
Okanlawon Adelagun, Executive Director, Technical

A seasoned insurance professional, he has to his credit over 35years work experience including at senior management levels across different companies in the industry.

He is expected to bring to bear his wealth of knowledge and experience to transform the operations of the company for greater growth.

Meanwhile, the company in line with its vision to enhance quality of operations has also announced the appointment of Mr. Okanlawon Adelagun as Executive Director, Technical.

Daniel Braie MD/CEO Linkage Assurance Plc
Daniel Braie, MD/CEO, Linkage Assurance Plc

Adelagun whose appointment became effective 7th January, 2019 is subject to the approval of NAICOM.

He is expected to bring his wealth of experience to rejuvenate the technical operations of the company for efficiency and productivity.

Mr. Daniel Braie, the Managing Director/CEO has four decades of professional experience in the insurance industry garnered from UNIC Insurance Plc, Trust & Guarantee Insurance Company Limited, Crusader Nigeria Plc and Topflight Insurance Brokers Limited, where he held various managerial positions including: Deputy General Manager, General Manager, Company Secretary, Group Head and Chief Executive Officer.

Braie is an alumnus of Enugu State University of Science and Technology (ESUT) and the West African Insurance Institute (WAII).  He is also an Associate of both the Chartered Insurance Institute of London (CII) and the Chartered Insurance Institute of Nigeria (CIIN).

Wapic Insurance Unveils Ombudsman Desk for Better Customer Experience

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Wapic
L-R: Executive Director, Technical, Wapic Insurance Plc, Peter Ehime; Managing Director ( Designate) Wapic Life Assurance Limited, Ayodeji Bankole-Olusina; Managing Director/CEO, Mrs. Yinka Adekoya; Executive Director, Bode Ojeniyi and Head, Internal Audit, Sunny Ogbemudia at the launch of Ombudsman Desk by Wapic in Lagos.

Wapic Insurance Plc has unveiled an Ombudsman Desk to ensure better customer experience in line with its transformational leadership objectives in the insurance sector.

Mrs. Yinka Adekoya, Managing Director/CEO of Wapic Insurance Plc said at the launch of the initiative that the Ombudsman Desk is to ensure seamless and smooth service for customers of the company as well as to improve their experience by remaining a top service provider in the industry. This implies having enjoyable experience with the company from the point of purchasing an insurance product to the point where the risk crystalises.

Reflecting on the development, Adekoya said: “We at Wapic Insurance Plc are very excited to be launching this initiative. Whilst the notion of having an Ombudsman Desk is not new in the western-developed society and some parts of Africa, including Nigeria, this is the time an insurance company will launch its own Ombudsman Desk. It is a feat for us as an organisation and this also buttresses our vision which is to transform and illuminate the insurance industry for the benefit of our customers and stakeholders as well as our mission which is leading in all that is worthy.”

Wapic
L-R: Executive Director, Technical, Wapic Insurance Plc, Peter Ehime; Managing Director ( Designate) Wapic Life Assurance Limited, Ayodeji Bankole-Olusina; Managing Director/CEO, Mrs. Yinka Adekoya; Executive Director, Bode Ojeniyi and Head, Internal Audit, Sunny Ogbemudia at the launch of Ombudsman Desk by Wapic in Lagos.

The Wapic Insurance CEO added that the initiative is the best medium for customers of the company to channel their disputes and also build confidence in both current and prospective customers on the unique services of the company and its ability to handle their expectations.

“Our customers should know that we are continously transparent in our business operations while our corporate goal is to continue to strengthen business relationships. Wapic Insurance Plc is happy to launch its Ombudsman Desk as we strive towards a future of mutual success.”

She was upbeat that the measure will empower the company to enjoy sustainable trust from the insuring public in terms of claims settlement and lead to retention and satisfaction of the needs of customers.

The company has already resolved 57 disputes amicably through the Ombudsman initiative in the past year.

In the insurance sector, the Ombudsman would be responsible for settling disputes that arise between the company and its customers in terms of claims settlement. When issues arise in the process of claims settlement, the Ombudsman will step in to investigate the concern(s) of the customer and mediate fair settlement to ensure both parties (underwriter and the customer) are satisfied with the outcome.

Wapic Insurance Plc achieved total income of N14 billion in the 2018 business year while total assets stood at N28 billion in the same period.