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Mutual Benefits Delights Customers with ₦5.5bn April Claims Payout

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Mutual Benefits Assurance Plc has announced the payment of over ₦5.5 billion in claims to policyholders in April 2026, reaffirming its long-standing reputation as one of Nigeria’s most dependable and customer-focused insurance brands.

The claims payout, which cuts across both General and Life businesses, underscores the company’s unwavering commitment to fulfilling its promises to customers promptly and consistently, even as Nigeria’s insurance industry continues to evolve amid recapitalisation and increased market scrutiny.

A breakdown of the claims settlement shows that the sum of ₦3,668,742,117.69 was paid under the General Business portfolio, while ₦1,914,029,614.93 was disbursed under the Life Business portfolio, covering Group Life and Retail Life policies. The payouts covered a broad spectrum of claims including motor, engineering, marine, life protection, death benefits and other insured risks.

Equally important, Mutual Benefits has consistently earned commendation from policyholders for its responsiveness during difficult moments.

A retail customer whose motor insurance claim was recently settled by the company described the experience as reassuring: “You never truly know the value of insurance until something goes wrong. What stood out for me was how quickly Mutual Benefits responded and resolved my claim without unnecessary stress.”

Another Group Life beneficiary noted: “At a very difficult time for our family, Mutual Benefits came through professionally and compassionately. The support made a real difference.”

Speaking on the development, Managing Director, Mutual Benefits Assurance Plc., Olufemi Asenuga described the payout as more than a financial transaction.

“Insurance is ultimately about trust. At Mutual Benefits, we understand that our relevance is not measured merely by policies sold, but by our ability to stand by customers when they need us most.”

He noted further that the consistent settlement of genuine claims reflects the company’s strong operational structure, disciplined underwriting approach and enduring commitment to policyholders across Nigeria.

Industry analysts have continued to emphasise the importance of prompt claims settlement in deepening insurance penetration and restoring public confidence in the sector.

A Lagos-based insurance and financial services analyst, Chinedu Okafor, stated that: “In a market where customers are increasingly demanding accountability and proof of value, insurers that consistently pay claims promptly will continue to earn long-term trust and market relevance. Claims payment is the strongest form of marketing any insurance company can undertake.”

The latest payout comes at a critical period for Nigeria’s insurance industry, as operators continue to position for stronger financial capacity, operational efficiency and increased consumer confidence in line with ongoing recapitalisation conversations across the sector.

Mutual Benefits noted that while financial strength remains important, long-term sustainability in insurance is ultimately built on trust, service delivery and the ability to honour obligations consistently.

The company reaffirmed its commitment to improving customer experience, accelerating digital transformation, deepening insurance awareness and delivering innovative products tailored to the realities of individuals and businesses.

With over three decades of operations and a growing footprint across Nigeria, Mutual Benefits continues to position itself as a reliable partner for protection, wealth creation and peace of mind.

 

Pleias, GSMA Launch ‘CommonLingua’, Open Source Language Identification Model Supporting 61 African Languages

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Pleias and the GSMA have announced the release of CommonLingua, an open-source language identification (LID) model purpose-built to unlock African language data at scale.

It is delivered under the GSMA’s AI Language Models in Africa, by Africa, for Africa initiative, a coalition dedicated to closing the African language gap in AI.

Africa is home to more than 2,000 living languages, many of which remain underrepresented in AI training data. As a result, language identification systems often perform less reliably on African-language content, particularly when distinguishing between closely related or code-mixed text.

Before a Swahili, Yoruba, or Wolof language model can be built, the underlying text must first be correctly identified by language – a step where existing tools currently often fail on African content.

This is because leading LID systems such as fastText, GlotLID, and OpenLID were built around European and Asian high-resource languages and frequently mislabel African-language text as English or French. Even state-of-the-art frontier models drop roughly 30 points in accuracy on African languages compared to major world languages.

CommonLingua is designed to fix this first step of the pipeline. On the new CommonLID

benchmark, CommonLingua achieves 83% accuracy and a macro score F1

of 0.79, outperforming leading LID models by more than 10 percentage points under comparable evaluation conditions, while using roughly one three-hundredth of the parameters.

The model is lightweight at 2 million parameters and shipping as an 8 MB checkpoint, and is designed for efficient deployment, running approximately 20 texts per second on CPU and up to 3,000 texts per second on a single GPU.

CommonLingua covers 334 languages in total, including 61 African languages across eight language families: Bantu (21), Niger-Congo / West African (18), Afro-Asiatic and Semitic (7), Cushitic and Chadic (4), Berber (3), Nilo-Saharan (3), and pidgins, creoles, and other (5).

The model operates directly on UTF-8-byte sequences rather than relying on a language-specific tokenizer, enabling consistent handling across scripts including Latin, Arabic, Ethiopic, N’Ko, and Tifinagh.

“African languages are not an edge case. They are the working languages of hundreds of millions of people, and they deserve AI infrastructure built with the same care as any other language. CommonLingua is deliberately the first brick we are laying: you cannot curate what you cannot identify” said Pierre-Carl Langlais, Co-founder and Chief Technology Officer, Pleias.

The model is trained exclusively on open-licensed and public domain content aggregated through the Common Corpus project, including Wikipedia, Scientific publications in OpenAlex, VOA Africa, WaxalNLP, Cultural Heritage, and Pralekha. All datasets are released under permissive licenses.

 

Louis Powell, Director of AI Initiatives at GSMA added: Closing the gap in African-language AI is fundamental to digital inclusion and unlocking economic opportunity. Progress has long been held back by the lack of foundational infrastructure, beginning with something as essential as language identification. CommonLingua addresses this critical gap, enabling the development of richer datasets and more representative AI systems at scale. Through our initiative, the GSMA is bringing partners together to move beyond fragmented efforts towards shared infrastructure that can power Africa’s digital ecosystem.

This conversation will continue at MWC26 Kigali, where GSMA and partners will bring together industry leaders to accelerate progress on African-language AI. Register now to be part of the discussion.

 

About Pleias

Pleias is a research lab and AI company specialising in open, auditable language models trained exclusively on permissively licensed data. 

Pleias develops the Common Corpus, the largest fully open multilingual pretraining dataset, and the Pleias family of small language models optimised for retrieval, reasoning, and low-resource languages. 

 

About the GSMA 
The GSMA is a global organisation unifying the mobile ecosystem to discover, develop, and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. 

Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Connectivity for Good, Industry Services and Solutions, and Outreach.

This activity includes advancing policy; tackling today’s biggest societal challenges; underpinning the technology and interoperability that make mobile work; and providing the world’s largest platform to convene the mobile ecosystem at the MWC and M360 series of events. 

Unity Bank Disburses Over N500m Through SHOCOF to Support Traders

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As part of efforts to promote SMEs and strengthen support for operators in the informal sector, Unity Bank has continued to empower small-scale traders and shop owners across Nigeria through its initiative called Shop Collateralised Facility (SHOCOF).

SHOCOF is an innovative loan product, and Unity Bank has disbursed over N500 million to beneficiaries, significantly improving access to financing, and further driving financial inclusion.

Originally introduced as a targeted intervention for traders in South-East Nigeria, SHOCOF quickly gained traction and broad acceptance for its flexibility and tailored structure, prompting the Bank to expand the product nationwide.

Under the initiative, eligible customers can use their shops as collateral to access financing. The product simplifies access to credit by leveraging the commercial value and stability associated with fixed business locations, enabling traders to secure funds without the stringent collateral requirements associated with traditional lending structures.

The facility provides working capital support that enables beneficiaries to restock goods, increase inventory turnover, improve cash flow, and respond more effectively to market demand.

Recent reports indicate that more than 80 per cent of Nigeria’s small businesses operate informally, with many relying on personal savings and informal borrowing channels due to limited access to Bank credit. SHOCOF was developed to bridge this gap through a lending model tailored to the realities of market traders and small shop owners.

Speaking on the impact of the product, the Group Head, Risk Management, Unity Bank, Olusegun Oladipo, said the Bank recognised the need for financing solutions aligned with the realities of informal sector businesses.

“SHOCOF was created to address a critical gap within the small business ecosystem by providing access to credit through a structure that traders can satisfactorily meet without much ado,” Oladipo said.

He added: “By recognising the value and stability embedded in their businesses, we have been able to support traders with the capital required to sustain and grow their operations.”

Also commenting, Divisional Head, SME & Retail Banking, Unity Bank, Adenike Abimbola, said the nationwide adoption of the product reflects proper market segmentation to meet the growing demand for accessible financing among small business owners.

“What started as a targeted intervention in the Southeast, which quickly gained momentum because the product directly addressed the realities of everyday traders,” Abimbola said.

Over the years, Unity Bank has continued to introduce targeted solutions aimed at empowering entrepreneurs, including its flagship Yanga account package developed to support female entrepreneurs.

The Bank reaffirmed that expanding access to capital for underserved business segments remains critical to boosting trade, strengthening local economies, and driving sustainable economic growth.

CBN Engages Sub-national Govts, Reaffirms Commitment to Inflation Targeting

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The Central Bank of Nigeria (CBN) has emphasised the critical role of State Governments in ensuring a successful transition to an Inflation Targeting (IT) monetary policy framework, stressing that sustained price stability can be achieved only through coordinated fiscal discipline across all tiers of government.

Speaking during an engagement with sub‑national stakeholders, facilitated through the Nigerian Governors Forum Secretariat, the Deputy Governor in charge of the Economic Policy Directorate, Dr. Muhammad Sani Abdullahi, described the move toward inflation targeting as a shift to a more rule‑based, transparent and forward‑looking monetary framework that demands close collaboration with state authorities.

According to him, while the Central Bank retains responsibility for deploying monetary policy tools to control inflation, fiscal actions, particularly at the sub-national level, play a significant role in shaping inflation outcomes within a federal system such as Nigeria’s.

Dr. Abdullahi explained that inflation targeting is fundamentally about managing expectations, warning that uncoordinated or expansionary fiscal actions by State Governments could either reinforce or undermine monetary policy signals.

He noted that States influence inflation through multiple channels, including borrowing decisions, domestic debt accumulation, expenditure patterns, wage bills, capital project execution, salary arrears, overdrafts, contractor financing, and weak co-ordination on the Federation Account Allocation Committee (FAAC) receipts, cash management and debt servicing.

“In an inflation‑targeting regime, persistent, unpredictable or expansionary fiscal behaviour at the sub‑national level can significantly undermine price stability,” he said.

The Deputy Governor emphasised that the absence of fiscal dominance, where government borrowing pressures compel the central bank to monetise deficits, is a core prerequisite for successful inflation targeting. He noted that this principle applies not only at the federal level but equally to State Governments.

He urged States to reduce reliance on overdrafts and short‑term financing, ensure that borrowing decisions align with debt sustainability thresholds, improve budget realism and revenue forecasting, prioritise expenditure, and better synchronise fiscal calendars with prevailing macroeconomic conditions.

Under the inflation‑targeting framework, Dr. Abdullahi outlined four key responsibilities for State Governments: maintaining fiscal discipline and predictability; pursuing responsible borrowing aligned with medium‑term fiscal frameworks; strengthening coordination on cash and debt management; and enhancing internally generated revenue mobilisation. He warned that unplanned expenditures, excessive supplementary budgets and unsustainable debt accumulation could trigger liquidity shocks and elevate inflationary risks.

He reiterated that inflation targeting is a collective national commitment to stability, credibility and long-term prosperity. While the CBN remains accountable for delivering price stability, he said the framework’s success ultimately depends on disciplined fiscal behaviour across all tiers of government.

By strengthening coordination and embedding price stability as a shared objective, he added, State Governments would support the new framework and lay firmer foundations for growth, job creation and improved social welfare.

Earlier, in his opening remarks, the Director, Monetary Policy Department, Dr. Victor Oboh, described inflation targeting as a “win‑win framework” that benefits households, businesses and governments by anchoring inflation expectations, enhancing policy credibility and reducing macroeconomic uncertainty.

He stressed that price stability cannot be achieved through monetary policy alone, particularly in a federal system, noting that sub‑national fiscal operations, especially spending, borrowing and cash‑flow decisions have direct implications for liquidity conditions and inflation outcomes.

According to Dr. Oboh, the engagement was designed to foster mutual understanding, promote open dialogue and deepen collaboration between the apex bank and State Governments on the roles, expectations and coordination mechanisms required for the success of inflation targeting.

He further noted that sub‑national governments play a pivotal role in Nigeria’s macroeconomic landscape, as decisions on wage policies, capital spending, debt accumulation and revenue mobilisation directly shape aggregate demand and inflation dynamics.

The Director reaffirmed that the engagement forms part of the bank’s broader partnership with the Nigeria Governors’ Forum (NGF) and State Governments, anchored on a shared commitment to embedding macroeconomic stability as a collective national objective.

Delivering a goodwill message on behalf of the Director-General, NGF, Dr. Abdullateef Shittu, the Executive Director, Policy, Strategy and Research at the NGF, Prof. Olalekan Yunusa, commended the Governor of the Central Bank of Nigeria and the Bank’s leadership for what he described as the strategic foresight behind the engagement, particularly the decision to involve sub‑national fiscal authorities at an early stage of the transition process.

He noted that the shift from a monetary-targeting framework to inflation targeting reflects a deliberate commitment to price stability as the central anchor of economic policy. He added that sustainable macroeconomic stability cannot be achieved through monetary policy alone and requires disciplined coordination across all tiers of government.

The engagement featured a detailed presentation on Nigeria’s transition to inflation targeting. Participants drawn from over 20 states of the Federation, comprising Commissioners of Finance and Economic Planning, Accountant Generals, Permanent Secretaries, State Statistician-Generals and Directors amongst others, commended the CBN’s reform agenda, particularly the transition to inflation targeting, and reaffirmed their commitment to supporting the Bank’s efforts.

Guinness Nigeria CEO Attributes Strong 2026 Start to Operational Efficiency, Localised Decision-Making

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The Managing Director/CEO of Guinness Nigeria Plc, Girish Sharma has attributed the company’s strong start in 2026 to a blend of operational efficiency, localised decision-making, and expanded market reach – factors he says have fundamentally repositioned the business for sustained growth.

Speaking in an interview with CNBC Africa, Sharma said the results reflect not only financial resilience but the strength of a deliberately re-engineered operating model.

“We grew distribution, we’ve become far more efficient today, and we were able to make our people more agile because we brought decision-making down to Nigeria,” he said. “The past year has been a year of reset, but expecting 144 per cent revenue growth might not be what we should be looking at. However, I don’t see why we’d not be growing by double digits at the very least.”

His comments come as Guinness Nigeria Plc opened 2026 on a notably strong footing, delivering a performance that underscores financial resilience and strategic discipline in a challenging operating environment.

The company reported a 48 per cent year-on-year increase in Profit After Tax to ₦10.39 billion, alongside a 4 per cent rise in revenue to ₦122.77 billion. Earnings per share improved, while net finance costs declined significantly, signalling tighter cost management and improved capital efficiency.

In a strong show of confidence, the Board approved an interim dividend of ₦2.00 per share, amounting to approximately ₦4.38 billion in total payout.

The results position Guinness Nigeria among a select group of consumer-facing firms sustaining shareholder returns despite macroeconomic pressures, including inflation and currency volatility. More broadly, the performance reflects disciplined execution, a strengthened balance sheet, and a business increasingly optimised for long-term value creation.

Beyond the topline figures, Sharma emphasised that the company’s performance is rooted in a deliberate strategic reset executed over the past year. According to him, the leadership team developed a structured blueprint anchored on four key pillars.

“From a strategy perspective, I spent the first 100 days drawing the blueprint,” he explained. “At the end of it, we actually broke the strategy into four pillars. First was culture; we needed to make people feel more empowered, more than anything else. Second was operational excellence by localising what we do; we wanted to achieve more efficiency with this.”

He added that consumer-centric innovation remains central to the company’s growth ambitions. “Thirdly, we are very obsessed with the consumers, so we had them at the centre of our strategy – we took out a few products and became a lot more innovative in adding some. And finally, is the financial performance.”

Looking beyond the numbers, Sharma pointed to a portfolio strategy increasingly shaped by Nigeria’s cost-of-living realities.

While premium brands will continue to receive investment, he noted that future growth is likely to be driven by value-led innovation tailored to pressured consumer wallets, pointing to the recent launch of Orijin Beer in PET format as an early example of how pack sizes and propositions are being reworked to meet shifting demand.

He also mentioned that he sees growth opportunities across several categories over the next two to three years, including ready-to-drink beverages, mainstream spirits, beer, and malt.

“Consumer tastes are evolving quickly,” he said, “and our job is to stay close to those shifts and respond with the right products.”

For Guinness Nigeria, the reset year has cleared the pathway to a sharper phase of execution, one focused on translating operational discipline into category leadership and durable consumer relevance.

Stanbic IBTC Reinforces Leadership in Trade Finance at GTR West Africa 2026

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L–R: Seun Ogundolapo, Head, Trade, Transaction Banking, Stanbic IBTC Bank; Bukola Arabome, Lead Thinker, Targfit Experiential Limited; Jesuseun Fatoyinbo, Head, Transaction Banking, Stanbic IBTC Bank; Victory Olumuyiwa, Global Head of Treasury & Investor Relations, Sun King; Yinka Ogunnubi, Group Treasury Manager, Corporation for Africa & Overseas; and Joyce Dimkpa, Head, Client Coverage, Corporate & Investment Banking, Stanbic IBTC Bank, at the 2026 Global Trade Review (GTR) West Africa Conference, held recently in Lagos.

Stanbic IBTC Bank, a subsidiary of Stanbic IBTC Holdings and a member of Standard Bank Group, has reaffirmed its commitment to advancing trade and economic growth in West Africa following the successful conclusion of GTR West Africa 2026, where the Bank served as lead sponsor. The two-day conference, which was held on 22 and 23 April 2026 at the Eko Convention Centre, Lagos, brought together policymakers, financial institutions, corporates and fintech players to discuss the evolving landscape of regional and global trade.

The event attracted over 400 delegates from more than 200 organisations, spanning sectors including banking, fintech, agribusiness and logistics; underscoring its position as a critical platform for shaping trade finance dialogue in the region.

The conference opened with a keynote address by Tedd George, Founder & Chief Narrative Officer, Kleos Advisory Ltd, focused on harnessing improving macroeconomic stability to drive sustainable trade growth across West Africa. Subsequent sessions explored export diversification, supply chain finance and agribusiness-led trade, supported by practical case studies highlighting real-world applications.

Day two centred on digital trade and financial inclusion, with discussions on Africa’s mobile-first economy and contributions from the International Chamber of Commerce (ICC) Digital Standards Initiative, which emphasised the importance of accelerating the digitisation of global trade finance.

Stanbic IBTC Bank’s participation followed closely on the heels of Standard Bank Group’s engagement at the GTR Africa Conference in Cape Town, reinforcing the Group’s pan-African approach to advancing trade and financial integration across key markets.

Commenting on the Bank’s role at the conference, Jesuseun Fatoyinbo, Head of Transaction Banking at Stanbic IBTC Bank, said the institution remains focused on delivering innovative solutions that respond to the shifting needs of businesses engaged in trade.

“At Stanbic IBTC Bank, we are steadfast in our commitment to driving economic growth through innovative transaction banking solutions. The trade finance landscape is evolving rapidly, and it is our responsibility to continuously adapt and strengthen our offerings to support our clients,” Fatoyinbo said.

“We understand the unique challenges faced by exporters and importers, particularly within agribusiness, and provide tailored solutions that simplify trade finance, enabling businesses to focus on growth and productivity.”

Also reflecting on the conference, Eric Fajemisin, Executive Director, Corporate and Transaction Banking, Stanbic IBTC Bank, highlighted the strategic importance of GTR West Africa to the region’s trade ecosystem.

“We leave this year’s GTR even more inspired as always, by the quality of engagement and the opportunities identified; and more committed than ever to enabling trade and economic development across Nigeria and the wider West African region. Trade finance is not peripheral to development, it is fundamental to it,” Fajemisin said.

Delegates from Stanbic IBTC Bank and Standard Bank Group contributed actively to the programme. Adedayo Adesanmi, Senior Vice-President, Structured Trade Finance, Standard Bank Group, shared insights on scaling supply chain finance and strengthening domestic value chains, while identifying cross-border growth opportunities.

In a dedicated agribusiness case study session, Seun Ogundolapo, Head of Trade Transaction Banking, Stanbic IBTC Bank, alongside Sreenivas Alagonda, Chief Financial Officer, Robust International Commodities, examined the practical delivery of structured commodity trade finance solutions.

The conference also welcomed senior trade finance leaders from across the Group, including Prince Baffour Agyei, Acting Head, Trade Working Capital, Stanbic Bank Ghana; Shunker Amish, Head, Transaction Banking Trade Distribution & Syndication, Standard Bank Group; and Joseph Anagblah, Head, Sales, Transaction Banking, Stanbic Bank Ghana; reinforcing the Group’s strong pan-African collaboration and continued support for the GTR platform.

As lead sponsor, Stanbic IBTC Bank hosted clients and stakeholders throughout the conference, facilitating high-level engagement, knowledge sharing and cross-sector networking. Through thought leadership panels and practical case studies, the Bank demonstrated its continuing focus on expanding access to trade finance and supporting businesses of all sizes.

Stanbic IBTC Bank remains committed to strengthening the trade finance ecosystem in Nigeria and across West Africa; helping businesses navigate complexity, unlock new opportunities and thrive in an increasingly interconnected global economy.

 

 

 

CIIN Unveils Programme for Insurance Week 2026

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The Chartered Insurance Institute of Nigeria (CIIN) has rolled out activities for the 2026 Insurance Week to build on the success story of Insurance Week 2025.

Mrs. Yetunde llori, the President/Chairman of Council of the CIIN said at a media engagement that the purpose of the annual insurance week remains to increase the awareness and penetration of insurance across the nation and demographics.

“We want everyone to be educated about insurance for financial stability and economic growth to counter the misconceptions out there about insurance. We cannot counter such misconceptions in our offices. The purpose also is to introduce insurance to the younger generation as well as develop talent for the nation and the West African region.”

llori listed some of the programmes for the week-long Insurance Week 2026 to include wellness and awareness walk; unveiling of two books on insurance for elementary schools; panel discussion by non-insurance persons on their perception of the industry; individual and corporate recognitions; appointment of industry ambassadors; engagement with schools and MSMEs and demo day for hackathon.

“We cannot do it alone. We appreciate the support of the media for the success of the first insurance week last year. We also need your support and engagement as partners in progress for the success of the 2026 edition. Last year was a great success. For instance, film makers requested for a special insurance product tailored to their business. The hackathon was also a great idea that brought inclusivity. And companies and micro-insurance agents recorded tremendous sales.”

The CIIN boss added that Insurance Week 2025 was unique because it brought the entire insurance together in terms of participation and funding.

“All the CIIN chapters will anchor the programme this year as a mark of improvement from the programme of 2025.”

The Machine Era of Spam: Nigeria is Africa’s Most Spammed Country

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A phone call used to mean a person on the other end. In Nigeria, that is no longer a safe assumption.

Nigeria is the most spammed country in Africa. In 2025, 51% of all unknown calls received by Nigerians were identified as spam or fraud, more than one in every two.

Nigeria ranks 8th globally and sits at the top of the African league table, ahead of South Africa (30%), Kenya (around 15%), Ghana (around 11%), and Ethiopia (around 9%). The data is drawn from Truecaller, the leading global platform for verifying contacts and blocking unwanted communication, with over 500 million users worldwide.

What makes Nigeria’s story different is who is making the calls. In Indonesia and Mexico, financial services impersonation is the dominant lure, accounting for over 40% of spam. In Chile, automated debt collection drives 38% of all spam.

In Nigeria, the dominant category is Telecom and operator-linked outreach, which accounts for 35% of all spam, the highest single-category concentration of any African market in the report. Sales and telemarketing follow at 10%, with scams at 6%.

The implication for Nigerian users is sharp. When automated outreach from carriers and unverified third-party agents dominates the calls landing on a Nigerian SIM, the lines between a legitimate service update, a promotional push, and outright fraud begin to collapse.

A user can no longer reliably tell whether an unknown call is the network confirming a data plan, a third party selling a loan, or a scammer wearing a familiar operator’s face. The same pattern shows up in Brazil, the only other major market where operator-linked calls dominate the spam landscape.

The Nigerian numbers sit inside a larger global story. Indonesia is the most spammed country in the world, with 79% of unknown calls flagged as spam in 2025. Chile follows at 70%, up from 51% in just six months. Vietnam, Brazil, and India round out the global top five.

Across South America and Southeast Asia, automated systems now drive more than 70% of unknown calls in some markets. In late 2025, the combined Middle East and Africa region crossed 100 million monthly active users on Truecaller, with Africa representing one of the platform’s fastest-growing communities.
The cost of this saturation is rarely a single fraudulent transfer. It is a slow erosion of trust in the phone itself. When most unknown calls are spam, people stop answering.

Doctors, schools, dispatch riders, banks, and legitimate Nigerian businesses then compete for attention on a device that experience has trained users to ignore. Missed calls become missed appointments, delayed information, dropped revenue, and customer relationships that quietly fade away.
“The scale of what this data shows should concern everyone. Fraud, impersonation, and scams are affecting people’s daily lives in a way we have never seen before. In some countries, most unknown calls are now spam, that is a fundamental breakdown in how communication works. Our mission is to build trust in communication, and in 2026, we are focused on stopping fraud before it reaches people,” said Rishit Jhunjhunwala, CEO of Truecaller.
On March 31, 2026, Truecaller crossed 500 million monthly active users, with more than 150 million outside India. The full Spam and Fraud Report, including the complete top 10 ranking and regional breakdown, is available at the Truecaller Insights page.

About Truecaller
Truecaller is an essential part of everyday communication for 500 million active users worldwide, with more than one billion downloads since launch and 68 billion spam and fraud calls identified in 2025 alone. The company is headquartered in Stockholm and has been publicly listed on Nasdaq Stockholm since October.

NLNG Ignites Creative Storytelling with 98 Entries for The Nigeria Prize for Creative Arts Maiden Edition

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A total of 98 entries were received at the close of submissions for the maiden edition of The Nigeria Prize for Creative Arts, which closed on Thursday. The inaugural edition focuses on documentary filmmaking on Nigeria’s story under the theme “Identity,” with Nigerian youths aged 35 and below invited to participate.

The handover of entries marks a significant milestone in the Prize cycle, underscoring the strong interest and enthusiasm the initiative has generated among Nigeria’s vibrant creative community.

Speaking at the handover ceremony, the General Manager, External Relations and Sustainable Development, NLNG, Sophia Horsfall, described the volume and quality of entries as a clear indication of the immense creative potential among young Nigerians and the relevance of the Prize in amplifying their voices.

The General Manager who was represented by the Manager, Corporate Communications and Public Affairs, Anne-Marie Palmer-Ikuku, said, “The remarkable response to the Nigeria Prize for Creative Arts reaffirms our belief in the power of storytelling as a tool for national development. These entries reflect the passion, innovation, and depth of talent within Nigeria’s youth, who are eager to shape narratives that project the country positively to the world.”

Horsfall noted that the Prize is designed to inspire a new generation of storytellers to produce compelling documentary films that celebrate Nigeria’s identity, heritage, and resilience, while contributing to global conversations through authentic African perspectives.

She further emphasised that the initiative aligns with NLNG’s broader commitment to human capital development and the promotion of excellence across disciplines, building on the legacy of The Nigeria Prize for Literature and The Nigeria Prize for Science.

The Advisory Board for The Nigeria Prize for Literature and The Nigeria Prize for Creative Arts, chaired by Professor Akachi Adimora-Ezeigbo, will oversee the adjudication process, with the support of Joel Benson who is the Technical Advisor to the Advisory Board, ensuring that entries are evaluated with the highest standards of professionalism, transparency, and integrity.

Receiving the entries on behalf of the Judges and Advisory Board, Prof Adimora-Ezeigbo said with the submission of the entries, “the prize has come alive”.

She praised the secretariat for their dedication in delivering the entries and for their commitment to the success of the prizes.

She reminded the Judges that they were carefully selected due to their depth of experience, integrity and creativity and urged them to ensure that excellence is maintained as the foundation for their assessment.

Prof Adimora-Ezigbo said “NLNG is the best thing to have happened to Nigeria – Nigeria Literature, creative arts and documentary.”

The submitted works will now undergo a rigorous adjudication process by the panel of judges, with entries assessed based on originality, storytelling, production quality, and overall impact.

The Nigeria Prize for Creative Arts, which carries a cash award of $20,000, is part of NLNG’s sustained investment in promoting creativity, innovation, and national development.

The Prize cycle will culminate in October 2026 with the announcement of the winner at the Grand Award Night.

Through this initiative, NLNG continues to demonstrate its commitment to empowering young Nigerians, strengthening the creative industry, and projecting Nigeria’s stories to the global stage.

 

Mutual Benefits Bags Double Honours at 2026 NIA Awards Ceremony

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Mutual Benefits Assurance Plc has recorded a significant milestone as two of its foremost leaders were honoured at the recently held 2026 Nigerian Insurers Association (NIA) Awards & Recognition ceremony, underscoring the company’s enduring contributions to the growth and development of Nigeria’s insurance industry.

The Managing Director, Olufemi Asenuga, was recognised for his outstanding contributions to the industry, particularly through his service as a former Governing Council Member of the NIA from 2023 to 2024.

His recognition highlights a track record of purposeful leadership, industry advocacy and commitment to strengthening trust and professionalism within the insurance ecosystem.

In a moment that further amplified the company’s legacy, the Group Chairman, Dr. Akin Ogunbiyi, was also honoured for his enduring contributions to the industry during his tenure as a former Governing Council Member of the NIA (2014–2017).

He was represented at the ceremony by the Managing Director, Asenuga, who received the award on his behalf.

The dual recognition reflects a powerful continuity of leadership and shared commitment to advancing the frontiers of insurance in Nigeria.

Speaking on the significance of the honours, Head, Corporate Communications, Gideon Ayogu noted that the recognitions are a testament to Mutual Benefit’s longstanding dedication to excellence, integrity and industry development.

“These honours reflect not just individual achievements, but a collective commitment to strengthening the insurance industry and building public confidence in its value. At Mutual Benefits, we remain focused on driving innovation, deepening trust and contributing meaningfully to the growth of the sector,” he said.

The Nigerian Insurers Association Awards & Recognition ceremony celebrates individuals and organisations that have made significant contributions to the advancement of the insurance industry in Nigeria, recognising leadership, service and impact.

For Mutual Benefits, the double honours serve as both recognition and responsibility, reinforcing its commitment to sustaining high standards of governance, delivering value to stakeholders and playing a leading role in shaping the future of insurance in Nigeria.

 

Mutual Benefits Restates Commitment to Responsible Corporate Practice

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Mutual Benefits Assurance Plc has reaffirmed its long-standing commitment to strong governance, regulatory discipline and responsible corporate practice as part of its continued evolution as a trusted financial services institution.

The company, a leading player in the Nigerian insurance industry, continues to strengthen its internal systems, processes and oversight structures in line with its broader ambition to institutionalise excellence in compliance, risk management and operational accountability.

This ongoing transformation reflects Mutual Benefits’ deliberate focus on embedding governance as a core pillar of its business strategy, ensuring that all operational and financial reporting obligations are managed with greater precision, consistency and transparency.

Over time, the company has implemented a range of internal enhancements aimed at reinforcing discipline across reporting cycles, improving coordination across business units and strengthening oversight mechanisms to ensure sustained adherence to regulatory expectations. These efforts are part of a broader institutional strengthening agenda designed to future-proof the organisation and deepen stakeholder confidence.

Managing Director, Mutual Benefits Assurance Plc, Olufemi Asenuga, disclosed that the move is aimed at elevating standards and operational efficiency across the business.

“Our priority is to build a stronger, more resilient organisation anchored on discipline, transparency and accountability. We are continuously strengthening our internal systems and governance structures to ensure that we operate at the highest standards expected of a leading financial services institution,” he stated.

Mutual Benefits remains committed to maintaining constructive engagement with regulators and stakeholders, while advancing initiatives that support long-term stability, customer confidence and sustainable value creation.

The company views strong governance not as a compliance obligation alone, but as a fundamental driver of trust, performance, and institutional credibility.

As it continues its transformation journey, Mutual Benefits will remain focused on strengthening its operational foundations, enhancing oversight frameworks and reinforcing its position as a responsible and dependable player within Nigeria’s financial services sector.

Stanbic IBTC Redefines Home Ownership in Nigeria with 450 Homes Disbursed

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Stanbic IBTC is strengthening its position as a trusted leader in home financing in Nigeria through its ongoing partnership with the Ministry of Finance Incorporated Real Estate Investment Fund (MREIF). The organisation’s Banking business continues to help professionals, entrepreneurs, and married couples in Nigeria and the diaspora achieve home-ownership with greater ease and confidence.

In a market where housing supply significantly lags demand and traditional mortgage penetration remains low, Stanbic IBTC Bank is enabling more eligible Nigerians with the financial capacity to take the important step toward ownership. The Bank focuses on removing common barriers through clear processes and dedicated support.

The MREIF product offers highly attractive terms, including a fixed interest rate of 9.75%; facilities up to ₦100 million; and flexible repayment periods of up to 20 years. These features are well-suited to both consistent professional incomes and business owners.

Clients benefit from Stanbic IBTC’s comprehensive range of services, which covers pre-qualification, documentation support (including mixed-income scenarios), digital verification, and clear communication throughout.

Many applications are now progressing smoothly, with completion within three to four weeks, subject to the provision of required documents. This practical approach has made the process far more accessible for Nigerians both at home and in the diaspora.

As more professionals secure homes in high-growth areas, couples build family stability, and entrepreneurs expand their asset base, the positive impact is becoming increasingly visible. Stanbic IBTC Bank’s consistent focus on transparency, efficiency, and client support is helping to make homeownership a realistic and rewarding choice for more Nigerians ready to build long-term wealth.

The Bank has achieved notable successes through the MREIF scheme, with many clients completing seamless ownership transitions, securing properties in strategic locations, and effectively converting rental expenses into valuable equity-building assets.

Why Botswana Has the Best Sovereign Rating in Africa

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Sovereign credit strength across Africa is concentrated within a relatively small group of issuers. The differences are shaped less by economic size and more by the interaction between institutional quality, fiscal discipline, economic structure, and external resilience.

While several Sovereigns remain within or close to investment-grade territory, the real differentiation comes down to how consistently countries translate policy credibility into macroeconomic stability over time.

At the upper end of this spectrum, Botswana continues to stand out as one of Africa’s most resilient sovereign credits. The country is currently rated at the Baa2/BBB- level, placing it at the lower end of investment grade but firmly within the region’s stronger credit tier.

While recent pressure from weaker diamond revenues and fiscal balances has weighed on the near-term outlook, the sovereign’s underlying credit profile remains anchored by a long record of institutional strength, policy discipline, and macroeconomic stability.

What distinguishes Botswana is not just its current positioning but the consistency behind it. The institutional framework has remained broadly stable over time, supported by a durable democratic system and a predictable policy environment. This continuity has reduced policy uncertainty, supported investor confidence, and strengthened the effectiveness of both fiscal and monetary frameworks.

Fiscal management has historically followed a conservative rhythm, particularly during periods of stronger diamond revenues. In those cycles, buffers were accumulated, and debt build-up was contained, providing room to absorb downturns.

In the current environment, however, weaker diamond revenues have widened fiscal deficits and increased financing needs. Even so, debt levels remain broadly contained in a regional context, with pressures driven more by revenue volatility than structural fiscal imbalance.

The external position has played a similar stabilising role. Historically, diamond exports have supported strong foreign exchange inflows and reserve accumulation, helping to cushion external shocks. More recently, softer global diamond demand has moderated these inflows, placing some pressure on reserves and highlighting the economy’s dependence on a narrow export base. Still, external metrics remain comparatively stronger than most regional peers.

Concentration in diamonds remains the central structural constraint. The economy is small and highly reliant on the sector for exports, fiscal revenue, and growth. Shifts in global diamond demand, alongside increasing competition from synthetic alternatives, have added to growth volatility and reinforced the importance of diversification as a medium-term priority.

Another defining feature of Botswana’s credit profile is its long-standing record of meeting its debt obligations without any history of sovereign default or restructuring. This track record reinforces perceptions of policy credibility and willingness to service debt, even during periods of economic stress.

Policy responses have generally remained measured, with a consistent emphasis on maintaining macroeconomic stability and preserving credit strength.

Ultimately, sovereign credit differentiation in Africa is less about scale and more about consistency—how institutions, fiscal behaviour, and external management interact across cycles. Within this framework, Botswana remains a key reference point, distinguished by its policy credibility and long-standing macroeconomic discipline.

Even as cyclical pressures from the diamond sector shape the near-term outlook, its underlying fundamentals continue to position it among the more resilient sovereign credits in the region.

 

Courtesy: DataPro

emPLE Nigeria Paid over N7bn Claims to Support Individuals, Families, Businesses in 2025

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emPLE, one of Nigeria’s rapidly growing insurance companies, has announced total claims payouts of over N7 billion in 2025, reaffirming its commitment to empowering individuals, families, and businesses with the financial support needed to rebuild after losses caused by life and business uncertainties.

Amid evolving industry dynamics and regulatory expectations under the New Insurance Industry Reform Act (NIIRA 2025), emPLE demonstrated resilience and operational strength, serving hundreds of policyholders across its Life and General Insurance Businesses.

This milestone reflects the company’s growing capacity and tenacity in standing by customers when it matters most.

Beyond the numbers are real stories of impact. Within its Life Insurance Business, emPLE has paid more than N4.1billion in claims, supporting families and individuals through some of life’s most difficult moments.

Similarly, emPLE’s General Insurance business recorded more than N3.6 billion in claims payouts across critical sectors, including, energy, engineering, motor, marine cargo, and marine hull. These payouts underscore emPLE’s role as a trusted partner for businesses navigating operational risks and disruptions in the Nigerian economy.

Speaking about the company’s performance, Olalekan Oyinlade, CEO of emPLE General Insurance Limited, said, “Insurance, at its core, is a promise, a sacred obligation to provide support in times of adversity, and in 2025, we honoured that promise”.

He added: “As the industry evolves, particularly amid reforms shaping our operating landscape, we remain focused on strengthening our underwriting discipline, improving claims efficiency, and building a more resilient business that consistently delivers value to our customers and stakeholders.”

Also commenting, Jolaolu Fakoya, Managing Director of emPLE Life Assurance Limited, said: “In Life Insurance, our role in providing reassurance in moments of uncertainty is close to our heart. We see this in the story of a 47-year-old breadwinner whose passing from heart disease could have left his family vulnerable, yet they received a ₦112 million payout that ensured continuity and stability. We also see this in a mother who, despite losing her son, still received a ₦21 million gift from beyond, which only insurance can make possible. In another instance, a family received ₦205 million following the loss of a 55-year-old loved one, reinforcing the role insurance plays in preserving dignity and financial security in the face of loss”. He further stated, “As we look ahead, we are focused on deepening insurance penetration by simplifying access, improving customer experience, and reinforcing trust. Our ambition is to ensure that more Nigerians understand the value of insurance and benefit from it when it matters most.”

This milestone reflects emPLE’s continued growth and its commitment to delivering on its core promise, transforming insurance from a transactional necessity into a dependable support system that empowers people and businesses to face the future with confidence.

 

About emPLE

emPLE is a Nigerian insurance brand operating through emPLE General Insurance Limited and emPLE Life Assurance Limited, focused on delivering accessible protection solutions grounded in governance discipline, operational excellence, and sustainability principles.

Passpoint Announces the Financial Orchestration Layer for Africa, Europe, G20

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Passpoint, the financial infrastructure company building the orchestration layer for cross-border financial operations, today announced its formal positioning as the financial orchestration layer for Africa, Europe, and the G20.

The announcement marks a defining moment for a company that has spent the past several years building the infrastructure layer that the African and global payment ecosystem has been missing: not another gateway, not another PSP, but the governed control plane that sits above the rails and makes fragmented markets operable as one.
Passpoint today processes millions of dollars in annualised payment volume across more than 300 merchants in 16 corridors spanning Nigeria, Kenya, Tanzania, Uganda, Cameroon, the XOF region, the European Union, the United Kingdom, and the United States.

The platform is live, scaled, and used by fintechs, enterprises, gaming operators, remittance providers, marketplaces, and SaaS platforms building and operating across the intersection of African and global payment markets.

The Infrastructure Gap Passpoint Was Built to Close
Africa’s payment infrastructure has developed market by market, producing a continent of powerful but fragmented rails. M-Pesa in Kenya.

The NIP interbank network in Nigeria. Mobile money operators across francophone West Africa. Electronic Funds Transfer (EFT) system in South Africa. Each rail solves a real problem in its specific market.

None of them solve the problem that scaling businesses face when they need to operate across all of them simultaneously, while managing compliance in multiple jurisdictions, FX across multiple currencies, and settlement across multiple time zones.
The businesses attempting to solve this problem through a patchwork of individual provider integrations face a compounding operational burden: engineering teams spending 30 to 50 percent of their payment-related capacity on maintenance rather than product development, finance teams manually reconciling settlement data across multiple provider dashboards, compliance teams managing separate regulatory frameworks per market, and treasury teams with no unified visibility into liquidity positions across currencies and corridors.
Passpoint was built to replace the patchwork with a single, governed infrastructure layer. A single API integration provides access to every major African payment method alongside G20 rails, with intelligent routing across providers in real time, compliance logic embedded at the transaction layer rather than managed as a parallel manual process, FX management at institutional rates across African and global currency pairs, and unified settlement and reconciliation across all markets and currencies through a single operational interface.
“The payments infrastructure challenge in Africa is not about moving money,” said Kelechi Uchegbulem, Co-Founder and CEO of Passpoint. “Every gateway moves money. The challenge is governing it: routing intelligently across fragmented rails, staying compliant across jurisdictions that do not share regulatory frameworks, managing FX exposure across currencies that global providers do not understand deeply enough, and settling predictably across markets that operate on different timescales. We built Passpoint to be the layer that governs all of it. Not a tool you add to your stack. The infrastructure your stack runs on.”

What Passpoint Orchestrates
Passpoint’s financial orchestration layer provides six core capabilities through a single integration.
Intelligent payment routing selects the optimal path for every transaction at transaction time, based on real-time success rate data, cost, settlement speed, FX efficiency, and compliance status across available providers. Automatic fallback logic executes when primary routing paths fail, before merchants or customers see a failure notification.
Embedded compliance applies jurisdiction-specific regulatory logic, including KYC requirements, AML screening, transaction monitoring, and reporting obligations, automatically at the point of transaction processing.

Passpoint holds direct licences from the Central Bank of Nigeria and operates under FINTRAC in Canada, with PSD2-compliant infrastructure across 24 EU countries and the United Kingdom.
Multi-currency treasury management provides businesses with real-time visibility into multi-currency balance positions, institutional FX sourcing across African and G20 currency pairs, and control over conversion timing, replacing the passive FX absorption model of standard gateway settlement with active treasury management.
Unified settlement and reconciliation consolidates settlement data across all providers, markets, currencies, and payment methods into a single reporting layer, eliminating the manual reconciliation overhead of managing multiple provider relationships.
Real-time operational control gives finance, operations, and technical teams full visibility into payment activity, routing decisions, settlement positions, and compliance status across all markets through a single dashboard and API.

A New Category: Financial Orchestration
Passpoint’s announcement is as much a category creation as it is a product announcement. The company is positioning financial orchestration as a distinct infrastructure layer, separate from and above the payment gateway category that has defined African fintech infrastructure for the past decade.
“The businesses building at the frontier of African and global commerce are not asking for a better gateway,” said Adejuwon Oyebanjo, Co-founder and Chief Commercial Officer of Passpoint. “They are asking for control. Control over how their payments are routed. Control over their FX exposure. Control over their compliance posture across multiple regulatory environments. Control over their settlement and their cash position at any given moment. That is what orchestration means in practice: not moving money from A to B, but governing every dimension of the financial operation that sits between A and B. Passpoint gives businesses that control through a single integration, and that changes the economics of operating across African and global markets in ways that individual provider relationships simply cannot.”
The distinction between orchestration and gateway infrastructure has direct commercial implications. Businesses that have made the transition from multi-provider gateway models to Passpoint’s orchestration layer report meaningful improvements across multiple dimensions: higher transaction success rates through intelligent routing and fallback, lower effective FX costs through institutional rate access and conversion timing control, reduced engineering maintenance overhead through consolidated integration, faster market entry through pre-built compliance and rail infrastructure in new corridors, and significantly reduced finance team overhead through unified reconciliation.

Built for Africa. Designed for Global Scale.
Passpoint operates at the intersection of two infrastructure realities: the complexity of African payment markets, where fragmentation, regulatory variance, and FX challenges create operational burdens that most global infrastructure was not built to handle, and the standards of global financial systems, where reliability, compliance, and auditability are non-negotiable requirements for enterprise-grade operations.
The platform’s corridor coverage spans the highest-priority markets for businesses operating at the African-global intersection.

In Africa: Nigeria, Kenya, Tanzania, Uganda, Cameroon, Côte d’Ivoire, Mali, Senegal, Burkina Faso, Togo, Benin, and Guinea. Globally: 24 EU countries, the United Kingdom, and the United States. Each corridor is supported by direct rail access, licensed operational infrastructure, and compliance logic specific to the regulatory environment of that market.
“We are not a European infrastructure company that has added African payment methods to a global platform,” said Uchegbulem. “And we are not an African payment company that has bolted on some international capabilities. We built Passpoint from the ground up for the specific operational reality of businesses that need to work across both worlds simultaneously. That is a different design problem than either of those starting points, and it required a different kind of infrastructure to solve.”

Customer Traction and Market Validation
Passpoint’s current merchant base spans the verticals where African and global payment complexity is most acute: fintechs building cross-border payment products, gaming operators collecting deposits and processing withdrawals across African markets, remittance operators running Africa-to-Europe and Africa-to-North America corridors, SaaS platforms collecting subscription revenue from African subscriber bases, marketplaces disbursing to large African seller and worker populations, and enterprises managing cross-border supplier payments across African and global markets.
The platform’s annualised payment volume reflects the scale of the infrastructure problem it is solving: billions of dollars in cross-border financial flows that previously moved through fragmented, manually managed, operationally expensive payment infrastructure, now governed through a single, intelligent, unified control plane.

 

About Passpoint
Passpoint is the financial orchestration layer for Africa, Europe, and the G20. The company unifies payments, compliance, liquidity, and settlement into one governed control plane, enabling businesses to operate across African and global markets through a single integration without rebuilding their infrastructure for every new corridor.
With operations spanning 16 corridors across Africa, Europe, the United Kingdom, China, and the United States, the company holds direct licences from the Central Bank of Nigeria, operates under FINTRAC in Canada, holds a Virtual Asset Service Provider licence from the Ministry of Finance of the Republic of Poland, and provides PSD2-compliant infrastructure across 24 EU countries and the United Kingdom.