Rex Insurance Limited has unveiled new digital platforms designed to revolutionise the way motor insurance is accessed and purchased. This strategic initiative marks a significant step towards enhancing customer experience and expanding market reach.
The newly launched digital platforms, comprising an E-portal and website allows customers to purchase all Rex Insurance motor insurance policies with ease and transparency. These platforms have been optimised for speed, simplicity and security, enabling real-time policy issuance, digital payments and instant policy document delivery.
The Managing Director & Chief Executive, Rex Insurance Limited. Mrs. Ebelechukwu B. Nwachukwu, while speaking on this development reaffirmed the company’s focus on customer satisfaction and regulatory adherence.
“To further our mission of protecting individuals and their assets, Rex Insurance is simplifying the process for vehicle owners to obtain this mandatory policy, ensuring they meet all legal obligations.”
According to Mrs. Nwachukwu, “the motor insurance products available for purchase digitally include Third Party Motor (private and commercial); Third Party Fire & Theft (private and commercial); Motor Comprehensive (private and commercial); Royal Auto Bronze; Royal Auto Silver; and Motor Trade. And within minutes, payment is completed, and your insurance certificate is sent to you via email.”
“In this era dominated by digital technology, convenience and accessibility are crucial, noted Mrs. Nwachukwu and by establishing digital channels for selling our motor insurance products, we are not only giving customers more options and flexibility but also empowering our sales team to better meet the needs of their clients.”
Some key features of the digital platforms include: Seamless onboarding for individual and corporate customers, 24/7 policy issuance and instant renewal options, Integrated payment gateways for quick and secure transactions.
Speaking on this initiative, Mr. Adeyinka Aderombi, Chief Digital Information Officer, Rex Insurance said: “The future of insurance sales is digital—where customers expect seamless, intuitive, and instant purchasing experiences. Our website is more than a sales channel—it’s a smart, data-powered engine that simplifies complex decisions, helping customers find the right coverage in minutes. it’s the new frontline of customer engagement.”
Adeyinka further added that “by integrating real-time underwriting and instant policy issuance, we’re turning what used to take days into a matter of clicks and every digital transaction on our platform is built with robust safeguards, ensuring customer data is protected at every step. At Rex Insurance, we have combined cutting-edge technology with unwavering commitment to privacy and compliance.
The rise of digital insurance sales is not just a trend—it’s a transformation and our goal is to make buying insurance as effortless as possible – simple, secure, and stress-free.
The launch reinforces our commitment to digital innovation and customer-centricity, in line with our broader vision to modernise insurance delivery through technology.
About Rex Insurance Limited (Rex)
Rex Insurance Limited (Rex) is licensed by the National Insurance Commission (NAICOM) to offer the full range of general and special risks insurance products to the insuring public. With decades of experience in the Nigerian market, Rex Insurance has an enviable reputation for technical competence and financial strength.
With a vision of being the “Preferred Nigerian Insurance Company”, our strategic direction within the next 5 years is to focus on growth and profitability with the aim of growing the company’s gross premium written and be amongst the Top-Top-Tier general insurance companies in the market.
