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IATA Forecast Reveals Passenger Number of 7.3bn by 2034

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Aeroplane

The International Air Transport Association (IATA) released its first 20-year passenger growth forecast, projecting that passenger numbers are expected to reach 7.3 billion by 2034. That represents a 4.1% average annual growth in demand for air connectivity that will result in more than a doubling of the 3.3 billion passengers expected to travel this year.
Among the highlights of the report is the expectation that China will overtake the United States as the world’s largest passenger market (defined by traffic to, from and within) by 2030. Both markets, however, are expected to remain the largest by a wide margin.
In 2034, flights to, from and within China will account for some 1.3 billion passengers, 856 million more than 2014 with an average annual growth rate of 5.5%. Traffic to, from and within the US is expected to grow at an average annual growth rate of 3.2% that will see 1.2 billion passengers by 2034 (559 million more than 2014).
The report, the first from the new IATA Passenger Forecasting service, produced in association with Tourism Economics, analyzes passenger flows across 4,000 country pairs for the next 20 years, forecasting passenger numbers by way of three key demand drivers: living standards, population and demographics, and price and availability.

Future Growth Trend Highlights

• By 2034, the five fastest-increasing markets in terms of additional passengers per year will be China (856 million new passengers per year), the US (559 million), India (266 million), Indonesia (183 million) and Brazil (170 million).
• Eight of the ten fastest-growing markets in percentage terms will be in Africa with Central African Republic, Madagascar, Tanzania, Burundi and Kuwait making up the five fastest-growing markets.
• In terms of country-pairs, Asian and South American destinations will see the fastest growth, reflecting economic and demographic growth in those markets. Intra-Pakistan, Kuwait-Thailand, United Arab Emirates (UAE)-Ethiopia, Colombia-Ecuador and intra-Honduras travel will all grow by at least 9.5% on average for the next 20 years, while Indonesia-East Timor will be the fastest growing pair of all, at 14.9%.
“It is an exciting prospect to think that in the next 20 years more than twice as many passengers as today will have the chance to fly. Air connectivity on this scale will help transform economic opportunities for millions of people. At present, aviation helps sustain 58 million jobs and $2.4 trillion in economic activity. In 20 years’ time we can expect aviation to be supporting around 105 million jobs and $6 trillion in GDP,” said Tony Tyler, IATA’s Director General and CEO.
While improving living standards, population and demographics, and price and availability create the conditions for improved demand, there is potential for policy-induced obstacles to hinder the development of connectivity. “Meeting the potential demand will require government policies that support the economic benefits that growing connectivity makes possible. Airlines can only fly where there is infrastructure to accommodate them. People can only fly as long as ticket taxes don’t price them out of their seats. And air connectivity can only thrive when nations open their skies and their markets. It’s a virtuous circle. Growing connectivity stimulates economies. And healthy economies demand greater connectivity. The message of this forecast is that there is great potential if all aviation stakeholders—including governments—play their role,” said Tyler.
Aeroplane
The aviation industry recognizes that air travel has an environmental impact, and is committed to reducing its carbon footprint. In 2009, the industry agreed three targets which will ensure that aviation plays its part in ensuring a sustainable future.
• 1.5% annual fuel efficiency improvement to 2020
• Capping net emissions through carbon-neutral growth from 2020
• A 50% cut in net emissions by 2050, compared to 2005.
Analysis of the 10 largest air passenger markets defined by traffic to, from and within for the period 2014-2034:
• The United States will remain the largest air passenger market until around 2030, when it will drop to number 2, behind China. Cumulatively over the next 20 years the US will carry 18.3 billion more passengers and China 16.9 billion.
• Currently the ninth largest market, India will see a total of 367 million passengers by 2034, an extra 266 million annual passengers compared to today. It will overtake the United Kingdom (148 million extra passengers, total market 337 million) to become the 3rd largest market around 2031.
• Reflecting a declining and ageing population, Japanese air passenger numbers will grow just 1.3% per year and decline from the 4th largest market in 2014 to the 9th largest by 2033.
• Germany and Spain will decline from 5th and 6th position in 2014 to be the 8th and 7th largest markets respectively. France will fall from 7th to 10th while Italy will fall out of the top 10 altogether in around 2019.
• Brazil will increase passenger numbers by 170 million and rise from 10th to 5th. Its total market will be 272 million passengers.
• Indonesia will enter the top ten around 2020 and attain 6th place by 2029. By 2034, it will be a market of 270 million passengers.

Regional Growth Highlights

• Routes to, from and within Asia-Pacific will see an extra 1.8 billion annual passengers by 2034, for an overall market size of 2.9 billion. In relative terms it will increase its size compared to other regions to 42% of global passenger traffic, and its annual average growth rate, 4.9%, will be the joint-highest with the Middle East.
• The North American region will grow by 3.3% annually and in 2034 will carry a total of 1.4 billion passengers, an additional 649 million passengers a year.
• Europe will have the slowest growth rate, 2.7%, but will still cater for an additional 591 million passengers a year. The total market will be 1.4 billion passengers.
• Latin American markets will grow by 4.7%, serving a total of 605 million passengers, an additional 363 million passengers annually compared to today.
• The Middle East will grow strongly (4.9%) and will see an extra 237 million passengers a year on routes to, from and within the region by 2034. The UAE, Qatar and Saudi Arabia will all enjoy strong growth of 5.6%, 4.8%, and 4.6% respectively. The total market size will be 383 million passengers.
• Africa will grow by 4.7%. By 2034, it will see an extra 177 million passengers a year for a total market of 294 million passengers.
Analysis of Domestic Air Passengers Markets
• The fastest-growing domestic market will be China, which will grow at 5.6% per year and by 2034 will account for 1.0 billion passengers (691 million additional domestic passengers compared to today).
• The United States domestic market will expand by 3.2% per year, to 822 million passengers, an additional 384 million passengers annually compared to 2014.
• The Indian and Brazilian domestic markets will grow at 6.9% and 5.4% respectively. India will be adding 159 million extra passengers and Brazil 147 million. Their total domestic air markets will be 215 million and 226 million.
• Indonesia will be the fifth largest domestic market. It will grow at 6.4%, adding an extra 136 million passengers a year by 2034. The total Indonesian domestic market will be 191 million.
• The remaining top ten domestic markets will be Turkey (annual growth of 5.3%), Philippines (5.9%), Mexico (4.6%), Colombia (6.0%), and Vietnam (6.2%).
Explanation of Demand Drivers
The Global Passenger Forecast Report explains future trends in passenger numbers by means of three key demand drivers: living standards, population and demographics, and price and availability.
• Living standards have a known effect on the propensity to fly. Countries on a growth curve up to approximately US$20,000 per capita see correspondingly faster increases in the number of flights taken per person per year.
• Population and demographics reflects not just population trends over the next 20 years but also measures such as the old-age dependency ratio. On these measures, countries such as Japan, Russia, and Ukraine are expected to undergo significant population decline. African nations, on the other hand, are set for rapid population growth. Typically, the nations with growing populations also have younger populations, and working-age groups are more likely to fly than over-65s.
• Price and availability looks to predict future trends of the price of air travel and the extent of future air connectivity. The unit cost of air transport has fallen by a factor of four since 1950. However, the past decade has seen prices bottom out, largely due to the increased cost of oil. In the coming two decades, the downward trend in the real cost of air travel is expected to resume, at a rate of around 1 – 1.5% per year. Air connectivity is expected to increase with the addition of new longer-range mid-size aircraft. Greater liberalization of air markets has the potential to increase global air traffic growth by over 1 percentage point per year.
“In the year that marks the 100th anniversary of commercial air transport, it is fitting that the most comprehensive long-range forecast of future air passenger trends is released. After a century of growth that has taken us from 1 passenger to 3.3 billion passengers this year, air transport is set to generate even more economic growth, employment, and cultural and educational opportunities.
The first century of air travel has seen about 65 billion passengers take to the sky. The next 65 billion will fly in just the next 20 years,” added Tyler.

Airline Business Confidence Survey (October 2014)

• Airline profit expectations for the year ahead are positive and there has been an improvement in recent performance, according to IATA’s quarterly survey of airline CFOs and heads of cargo in October;
• Recent past financial performance has started to improve again compared to a year ago, after no gains in Q2, and the outlook remains positive which suggests there will be further growth in profitability;
• The survey indicates that falling inputs costs and stronger growth in traffic volumes are responsible for better recent financial performance as well as the positive outlook;
• Respondents reported seeing a decline in input costs in Q3, largely due to a fall in crude oil prices over recent months, and expect the trend to continue during the year ahead, which is consistent with the positive outlook for profitability;
• Both passenger and cargo volumes were reported to have expanded during Q3, reflecting improvement in the demand environment after weakness in early 2014;
• There is also confidence that air transport volumes will continue to expand over the next 12 months, supporting the expectation for profit improvements during the next 12 months;
• Although respondents continue to report declines in yields, downward pressure eased in Q3 for both businesses, and no further weakness in yields is expected for the year ahead;
• Airline employment activity is reported to have been stable in Q3 compared to a year ago, and no growth is expected for the year ahead

The Airlines Financial Monitor (September 2014)

• Q2 financial results show continued improvement, driven by US carriers;
• But worldwide airline share prices fell 4% in September, reflecting investor concerns over weak economic data in some regions and the spread of the Ebola virus;
• Jet fuel prices eased further in September as increased supply and a fragile demand outlook pushed crude oil prices down to levels not seen since mid-2012;
• US passenger yields remain up on a year ago, but weakness continues in other regions;
• Air travel volumes continue to expand strongly and the trend in air freight volumes remains positive, supported by improving conditions in Asia and the US, including a rebound in trade volumes;
• Growth in available seats slowed further in August to an annualized rate of 3.5%, below expansion in demand;
• Passenger load factors rose on the back of strong expansion in volumes, but air freight load factors eroded some of the improvement in previous months with a 0.4% fall in August compared to July

The Airlines Financial Monitor (August 2014)

• Growth in international air passengers improved in August with a rise of 4.5% compared to a year ago, up on the July result of 2.6%. Premium and economy passenger numbers rose at the same rate, 4.5%;
• There was also a strong expansion in passenger numbers between August and July, which counters the negative trend seen in previous months;
• The expansion in passenger numbers is consistent with signs of improving business conditions, after a period of weakness in international trade and business confidence earlier in the year;
• The improvement in international passenger numbers has been supported by strong growth on markets like Europe – Far East (6.7%) and North and Mid Pacific (7.1%). The recent weakening of the Eurozone economy is yet to have an obvious impact on air travel growth;
• By contrast, air travel within Far East and markets connected to South America continue to show weakness;
• Economic and political turmoil in Thailand has damaged tourism demand over recent months and Malaysia air travel has been impacted by tragedies related to the flag carrier;
• The North America – South America market has been hit by capacity cuts to Venezuela as well as weakness in key economies like Brazil and Argentina.

REPORT: Supply Chains Must Change to Support Global Energy Demand

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oil rig

The development of new, unconventional energy sources, such as shale gas, tight oils, coal seam gas and oil sands, are driving a shift in the global energy industry that will require rethinking traditional energy supply chain models, according to a white paper by logistics company DHL based on research by Lisa Harrington, associate director at the Supply Chain Management Center of the Robert H. Smith School of Business, University of Maryland.

With the ongoing shift in geographies of energy production and demand, the need and desire to explore and develop new technologies to reach and extract unconventional gas reserves is growing, spurring the need for energy companies to adjust their approach to supply chain management. The new approach will be highly integrated, according to the research, to drive down logistics costs and enhance profit margins.

From a supply chain perspective, both conventional and unconventional energy companies face challenges.

“Supply chains supporting conventional energy markets are still developing as companies have had to expand into ever more inaccessible and remote locations to support the growth in global demand,” said Jonathan Shortis, vice president, energy sector EMEA (Europe, the Middle East and Africa), DHL. “In such areas, conventional energy faces the same challenge as unconventional, and that is to establish and maintain a robust infrastructure to support production in undeveloped and/or remote geographies.”

Executives interviewed for the research admit that energy companies often struggle to deal with the complexity of the supply chain and are challenged by a lack of visibility and predictability when they are working with multiple stakeholders at numerous drilling locations.

“To address this issue, leading companies are adopting an end-to-end supply chain operating model, instituting a data-driven, integrated solution that connects all stakeholders in the chain,” said Shortis. “This solution blends state-of-the-art visibility and analytics with best-practice process management to achieve bottom line results.”

Mercedes Sales Rise to New Record in October, Boosted by China Demand

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The new C-class wagon is helping to boost Mercedes sales

Daimler said vehicle sales at its Mercedes-Benz Cars unit, which includes the Mercedes and Smart brands, rose 8 percent to 146,112 in October.
The sales volume was a record for the month, boosted by strong demand in China, the company in a statement.
Mercedes marketing and sales boss Ola Kaellenius said the new C-class wagon and the S-class coupe have proved popular among customers. “We started the fourth quarter with a sales record in October,” he said in the statement.
Mercedes brand sales grew 12 percent last month to 140,941 units while Smart sales were down 40 percent to 5,171 as customers await a new generation of the ForTwo.
The division’s volume grew by 33 percent in China and 10 percent in Europe, offsetting a 5 percent drop in the United States.
Mercedes said it sold 8,397 units of its flagship S-class sedan in October, up 60 percent. A year after the launch of the new S class in all its core markets, the company has already delivered more than 100,000 units, Daimler said.
The division’s 10-month sales are up 11 percent to 1.41 million, also a record. Mercedes brand’s volume increased by 12 percent to a 1.34 million while smart sales fell 13 percent to 72,041.

Europe: Auto Recovery Continues without France

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Western European new-car sales rose 6 percent in October as demand picked up in all major markets except France. Registrations increased despite deepening uncertainties over the region’s economic outlook.
Registrations last month increased to 1.03 million cars from 974,640 a year earlier, based on data compiled by consulting firm LMC Automotive.
That lifted the October selling rate to 12.6 million cars annually, a 3 percent increase from the previous month on a seasonally adjusted basis.
“Despite the increasingly gloomy economic outlook for western Europe, the car market posted a solid improvement,” LMC analyst Jonathon Poskitt said.
European auto demand has picked up in 2014 after a six-year slump but remains well short of its peak before the financial crisis. A weakening economy is making itself felt in France, according to the data — an aggregation of monthly registrations published in each country.
France, which published a 4 percent sales decline, was the only major market where the annualized selling rate fell, dropping 6 percent from September’s pace, LMC said.
The annualised rate rose 4 percent in Germany, 4 percent in the UK, 9 percent in Italy and 12 percent in Spain.
“After a fairly strong result for September by recent standards, the French market slipped back in October, reflecting the wider stagnation of the French economy,” LMC’s Poskitt said.
The UK, which today posted a 14 percent year-on-year surge in October car registrations, “remains the key growth market this year,” Poskitt added.

US Crude Oil Exports: The Opinion of American Policy Makers

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Ernest Moniz, Energy Secretary

‘Those restrictions on exports were borne, as was the Department of Energy and the Strategic Petroleum Reserve, on oil disruptions. There are lots of issues in the energy space that deserve some new analysis and examination in the context of what is now an energy world that is no longer like the 1970s.’

Maria van der Hoeven, Executive Director, International Energy Agency

‘Some may see this as a choice between keeping American oil within US borders for reasons of economic security and allowing the US to generate billions of dollars in new export revenues. But market realities suggest a far simpler decision ahead: either US crude is shopped abroad or its stays in the ground.’US oil supply

Sen. Lisa Murkowski, Alaska (Republican)

‘We need to act before the crude oil export ban causes problems in the US oil production, which will raise price and therefore hurt American jobs.’

Sen. Mary Landrieu, Louisiana (Democrat)

‘I would support lifting the ban if the scientific data shows that we should. And I think that’s what the data is showing.’

General Martin Dempsey, Chairman of the Joint Chiefs of Staff

‘An energy independent and net exporter of energy as a nation has the potential to change the security environment and the world, notably in Europe and in the Middle East.’

Seth Kleinman, Citigroup Analyst

‘If lower gasoline prices for the US consumer are a desired aim, the US should be exporting crude, and lowering Brent and hence global gasoline prices in the process.’

Ed Morse, Managing Director, Commodity Research, Citigroup

‘It is incontrovertible that if the US exported crude the price of gasoline would be lower. And it is incontrovertible that the trading interests of the United States have become increasingly dominated by energy.’

John Kemp, Reuters Analyst

‘Energy Secretary Moniz was simply stating the obvious when he noted that circumstances have changed and the controls and might deserve a review…The ban ensures domestic crude oil prices remain below world levels because producers cannot arbitrage the difference. But no such restrictions apply to refined products, so the price paid by US consumers for gasoline, heating oil and diesel is linked to world levels.’

Rusty Braziel, President, RBN Energy

‘The rules that were established to be able to handle the exports of those hydrocarbons were all established back in the shortage days. In the olden days, these laws and rules didn’t make any difference, Now in a world of exports, they do.’

David Nicklaus, Business Columnist, St. Louis Post-Dispatch

‘The booming US energy industry is on pace to produce more oil than Saudi Arabia by next year, but it can’t sell a drop of that crude overseas…Disco music, wide lapels and other 1970s artifacts have been out of fashion for a long time. It’s time for that era’s energy policy to join them on the scrap heap of history.’US oil supply chain

Brookings

‘[U]nrestricted exports, in combination with increased investments in infrastructure, are expected to provide a boom for domestic oil production, generating income, jobs and taxes along the production chain.’

Resources for the Future

‘Our basic finding is that the efficiency of global refinery operations would be improved a little if the ban on US exports of crude oil were to be lifted. And, accordingly, gasoline production would go up and its price in the US would fall, anywhere from 3 – 7 cents per gallon once the economy could adjust to lifting the ban. This range could be a bit broader depending on assumed price elasticises of supply and demand and other factors.’

Wall Street Journal

‘Opponents of exporting oil claim that lifting the ban would raise US gasoline prices, but that misunderstands that oil is a global market. US pump prices would continue to rise or fall with world oil prices regardless of exports. But lifting the ban would lead to more domestic production, which means more jobs in oil drilling and services and everything that goes along with such growth…the best protection for America’s energy supply is more domestic production that exports would induce…The oil export ban is an example of self defeating resource nationalism that hurts US investment and the living standards of American workers. It was a bad idea in the 1970s, and today it is merely one more obstacle to America’s energy renaissance.’

Washington Post

‘The United States again is one of the world’s great energy powers…Yet some politicians remain unwilling to let the country reap the full benefits of this boom…Refineries, not drivers, buy crude oil and then make it into gasoline and other products. These products trade on world markets and generally reflect the world crude price…If anything, the United States’ continuing export restrictions diminish the country’s credibility when it asks other nations to adopt rational policies that rankle economic nationalists. Congress should let the country participate fully in the international oil market.’

Samsung, Apple Push Healthcare Market to $3bn by 2019

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Healthcare focused smartphone interfaces launched by Samsung and Apple will be instrumental in propelling the global healthcare accessory hardware market to $3 billion by 2019, according to a report from Juniper Research.

The report argues that greater visibility and availability of healthcare smartphone platforms will encourage independent device manufacturers to launch a wider array of increasingly sophisticated mHealth products. Such devices include blood pressure cuffs, oximeters for diabetes and sleep monitors for sleep apnoea.

However, the report observes that although Apple’s HealthKit and Samsung’s SAMI (Samsung Architecture for Multimodal Interactions) user interfaces will popularise consumer digital health, they could also impact the opportunity for bespoke remote patient monitoring devices.

The Report author, Anthony Cox noted that “As health platforms support more ‘medical’ devices, rather than just today’s fitness trackers, they will usurp the territory occupied by chronic disease monitoring companies.’

Android Losing Global Market Share

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android

Google’s dominance over the smartphone landscape appears to be topping out, but the company is gaining more control over the devices that run its software.

The Android mobile operating system ran 84% of smartphones shipped globally in the third quarter, according to research firm Strategy Analytics, down slightly from 85% in the second quarter.

“Android’s global smartphone market share is peaking,” said Strategy Analytics analyst Neil Mawston. “Unless there is an unlikely collapse in rival Apple iPhone volumes in the future, Android is probably never going to go much above the 85% global market share ceiling.”
Market share for Apple’s iOS mobile operating system was 12% in the third quarter. Microsoft ‘s Windows Phone captured 3% share and BlackBerry devices 1%.

a google employee
A Google employee displays a nexus 6 smartphone during a media preview in New York on October 29, 2014.

Even if Android’s market share doesn’t go any higher, there is still good news for Google.

For starters, the market overall is still growing. Strategy Analytics forecasts 12% growth in smartphone shipments in 2015.
Second, Google appears to be turning the tide on the growth of so-called Android forks – versions of the mobile operating software that are developed independently and don’t come with Google’s lucrative mobile apps.

As a percentage of total Android shipments, forks made up 37% in the third quarter, down slightly from 39% in the second quarter.
Google makes no money on Android itself, since it gives away the operating system for free to device makers. It profits from revenue generated by advertisements that appear in apps like Google Search, Google Maps and YouTube, as well as a cut of sales of apps, files, subscriptions, and the like sold through the Google Play Store.

Mr. Mawston of Strategy Analytics chalks up the decline in Android forks to a “maturing” China smartphone market, where most forked Android devices are sold. In addition, Google is asserting control over its operating software through its newly launched Android One program. That program is designed to provide cheap, reliable smartphones to consumers in emerging markets such as India. Those phones come with Google’s various services installed.

Meantime, Samsung’s dominance over other Android handset makers is waning, reducing the threat that the Korean hardware maker could wrest more control from Google. In the third quarter of this year, 25% of smartphones shipped were Samsung devices. That figure cratered from the year prior, when it stood at 35%.

Samsung ships mostly Android devices and long has been dominant among Android vendors thanks in part to big commissions it pays to smartphone distributors, particularly in emerging markets. That gives them an incentive to push its devices over rivals.
Yet Samsung is losing out to upstarts like China’s Xiaomi, which are undercutting the Korean giant on price. Samsung sells its smartphones at a premium and captures bigger profit margins on each device sold, while Xiaomi prices its devices closer to the cost of making them and profits instead on the sale of accessories and software add-ons.

In the previous two years, as Samsung’s market share peaked, it tried to assert more independence from Google by distributing more of its own services on its Android devices while simultaneously downplaying the fact that Google’s software powered them. That sparked concerns inside Google that it could lose some control over the operating system, according to people familiar with the company’s internal deliberations.
Earlier this year, Samsung and Google reached a detente of sorts, when they agreed to a broad patent cross-licensing deal.

The biggest challenge to Google’s mobile dominance could come from regulators. European Union antitrust authorities are poised to unleash a formal investigation into Android in the wake of concerns that Google shuts out rivals in promoting services such as Google Maps.

The Wall Street Journal first reported the news of Google’s secret agreements with handset makers requiring them to feature those services prominently if they want access to the services in the first place.

Jonathan, Johnson, Galaxy Backbone Honoured at ICT Centenary Awards

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Galaxy award

President Goodluck Jonathan, Dr. (Mrs.) Omobola Johnson, Galaxy Backbone Limited and other prominent Nigerians who have contributed in positioning the ICT industry as the greatest driver of the Nigerian economy within the century, were rewarded with garlands of honour, at the first ever ICT Centenary Conference and Awards, which held at the Shehu Musa Yar’Adua Centre, Abuja recently.

At the event which had in attendance top industry administrators, operators, regulators, and enthusiasts, the President was honoured with a trophy as the “Grand Commander of ICT Promoter” at the event organised by the ICT Media Initiative. The award was received on behalf of the President by the Minister of Communication Technology, Dr. (Mrs.) Omobola Johnson.

Mrs. Omobola Johnson
Mrs. Omobola Johnson
Hon. Minister of Communications Technology
Goodluck Jonathan
President Goodluck Jonathan

Other awardees included Nigeria’s Minister of Communication Technology, Dr.(Mrs) Omobola Johnson who took away the trophy as the “Premier ICT Officer of the Federation”, while Galaxy Backbone Limited went home with the award for promoting Whole-of-Government approach in Information Age.

The award is in recognition of the consolidation and expansion of government-wide ICT infrastructure by Galaxy under its “1-GOV.net” initiative. 1-Gov.net is a common ICT platform built and operated by Galaxy on behalf of all the Ministries, Departments and Agencies (MDAs) of the Federal Government for the efficient and effective delivery of public sector services.

Receiving the award, Yusuf Kazaure, Galaxy Backbone, Managing Director/Chief Executive Officer, said that, “Galaxy Backbone’s 1-GOV.net initiative came up for recognition because it represents a creative and exemplary solution that is transforming the information technology landscape in the Federal Government and its MDAs into a single, co-ordinated platform for e-government programmes in a space of 8 years.”
1-GOV.net has been recognised because of the role it now plays in enabling other electronic government services for internal government operations such as the automation of the memo handling process for Federal Executive Council meetings; government personnel payroll management (IPPIS) thus resulting in the gradual elimination of ghost workers in the federal civil service; and an IP telephony system which allows for communication within and across government MDAs.

Yusuf ict award
Yusuf Kazaure, MD/CE, Galaxy Backbone Ltd (right) receiving the award at the event in Abuja recently.

1-GOV.net also supports the delivery of public services such as the provision of bridging assistance for the transportation of petroleum products to maintain uniform prices across the country with over 1,000 trucks are processed daily in real time by Petroleum Equalisation Fund; the real time implementation of new biometric drivers licensing scheme nationwide targeting over 20 million drivers by 30th September 2013; and the processing of over 5 million international passengers in 2012 by the Nigerian Immigrations Service.

Galaxy won a similar award from the United Nations Public Service Awards in 2013.

The Case for Re-authorisation of US Ex-Im Bank

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Banking

The charter which authorised the existence of Export – Import Bank of the United States (U.S. Ex-Im) was due for renewal at the end of this past September. Its re-authorisation required congressional approval. But the renewal of the charter seemed to have fallen due at the wrong time.

Bipartisan consensus on virtually anything has been difficult to come by for some time now, for reasons that could very easily be linked to the mid-term election in November, 2014. This had made the U.S. Ex-Im to teeter on the brink of dissolution until its charter was extended for nine months pending long-term re-authorisation.

I had expected the renewal of the charter of the Bank to be a seamless exercise. But it wasn’t. Instead, the debate became rancorous and polarised along party lines in the most awkward way.

For instance, President Barack Obama lent voice support to the renewal of the charter. He said every country has an institutional framework like the Ex-Im Bank to support its exports. He also noted that, if the U.S. Ex-Im became defunct, U.S. companies would struggle to compete abroad.

Roberts Orya
Roberts Orya

This position is a marked departure from when in 2008, as a Democrat senator, Mr. Obama criticised the Ex-Im Bank as a government programme that doesn’t work and “little more than a fund for corporate welfare.”

In another twist of irony, the Republican-dominated House of Representatives has stood in the way of the renewal of the U.S. Ex-Im charter. Whereas it is the Tea Party, mainly conservative Republicans, that traditionally supports business — the very businesses that U.S. Ex-Im is set up to provide funding support to. This tends to demonstrate the fluidity of policy positions that are established by partisan considerations.
Nevertheless, the debate has actually helped to shed more light on the activities of the Bank. Otherwise uninformed U.S. business owners, who want to sell in overseas markets, now know about the specialised bank, which some commentators had described to be ‘little-known outside Washington DC.’

A similar case of institutional obscurity was made, with validity, against Nigerian Export-Import Bank (NEXIM Bank) before I came into office and until we rolled out what remains a robust communication strategy.
Inadequate corporate communication might have led to the accusation that the U.S. Ex-Im was little transparent and accountable. This provides an important learning experience that highly specialised institutions of the state nevertheless need to share information about their activities with the general public. Ngozi Okonjo-Iweala

The U.S. Ex-Im Bank is a Development Finance Institution (DFI) which was chartered to act as the Export Credit Agency (ECA) of the United States. The objective of the Bank is to help U.S. businesses access foreign markets. There are a few tools that have been developed to achieve this objective. They include provision of guarantee, export insurance and buyer credit.

Together, they help make U.S. products to be competitive abroad, since exports of other countries are similarly incentivised, if not subsidised, by their governments. It is this same objective that informs the creation of the ECOWAS Trade Support Facility by NEXIM Bank to assist Nigerian exporters gain more access to the West African market where we compete with exports from China and the European Union.
ECAs help to mitigate the risk of entry into a foreign market. They also help to provide funding to build capacity for export. Thereby, local businesses are able to achieve higher profit and employ more local people. The virtuous cycle that is created by an ECA also entails helping the country to move towards a positive current account position, by reducing trade deficit. By helping to create export markets, an ECA invariably helps in boosting domestic economic growth.

The US Ex-Im has a rich history of performance. The Bank is more than 80 years old. It has since its founding, till now, funded $567 billion of U.S. exports. The Bank has raised its intervention in the past few years, partly because Africa has come under the radar of some U.S. companies. Its intervention in U.S. export amounted to $37 billion in 2013 alone.

The aggregate funding has supported over 1.2 million U.S. jobs over the years. More than 80% of its funding has benefitted small and medium scale enterprises (SMEs). The US Ex-Im also funds big U.S. businesses including General Electric, Caterpillar and Boeing. Funding by the Bank has helped U.S. businesses to innovate and compete in new technology, including renewable energy. What’s more, the bank has been profitable, placing no burden on tax payers in covering its cost of operation.

Considering its good purpose, positive performance, and setting aside politics, one may ask: “why should U.S. lawmakers be reluctant to keep the Ex-Im Bank going?” Some of the answers reveal very little understanding of the unique role an export credit agency plays.
Some people have argued that the U.S. Ex-Im is in competition with the commercial banks. Not really. ECAs usually fund businesses or operations which are considered to be too risky by commercial banks. The businesses might be at an early-stage of growth and exploration of export markets. Without much institutional track-record and operational experience in a foreign market, most businesses cannot expand through conventional bank financing.

They would be dogged by high risk evaluation that will either deny them funding or the price of credit would be too high for their affordability.
In Nigeria, an additional obstacle which conventional finance would pose to the businesses is the predilection of commercial banks for short-term lending. But, a specially mandated DFI like the U.S. Ex-Im or NEXIM Bank would take on these risks and back the businesses on the strength of its balance sheet and sovereign mandate (not necessarily involving issuance of a sovereign guarantee).

Funding by ECAs can prepare a business and help it through the difficult early stages until it is capable of attracting or affording commercial loans. This process can work the other way round at the later stages of the corporate development of a business. A growing business, which had accessed commercial lending from the banks, may nevertheless need a specialised bank to help it access a foreign market. Therefore, the role of an export credit agency is very supportive of both commercial banks as well as local businesses.

Olusegun Agaga

Some detractors have talked about excessive risk-taking by ECAs. This claim is based on generalised risk evaluation. Such assessments do not always take into account that ECAs have special risk management tools that are suited to the kind of risk they bear.
For instance, NEXIM Bank makes the point of understanding specific risks of its clients. We follow our clients to the market to understand the peculiar variables that constitute risks to them. We then develop specific products to help address the risks.
Regarding the U.S. Ex-Im, its track record is strong enough to denounce any accusation of excessive risk-taking. Since its founding, the Bank has witnessed episodes of serious financial crises in the domestic, emerging and global markets. Yet, the U.S. Ex-Im has been unscathed in any of them. Its recent non-performing loan is 0.2% of total portfolio.

The accusation of cronyism also derives from a misunderstanding of the role of an ECA. For instance, NEXIM Bank is designated as the Official Trade Policy Bank of the Federal Republic of Nigeria. This means the operations of the bank must necessarily be in alignment with the trade objectives of the government. In this regard, NEXIM Bank has been pushing the programme of economic diversification in the non-oil sectors as enunciated under the Transformation Agenda of President Goodluck Jonathan.

The programme entails the broadening of the export base in order to generate more foreign exchange for the country and create more local jobs. Local industries which are capable of scaling up to help deliver on this policy objectives are naturally supported by NEXIM Bank.
The allusion to giving loans to some beneficiary big U.S. companies to establish cronyism accusation is not well-founded. Between 2007 and 2014, loans to SMEs accounted for 68% of the total portfolio of the U.S. Ex-Im. While a few organisations have dominated the list of beneficiary big firms, it is not without justification.

Companies like Boeing and Caterpillar are manufacturers of expensive heavy duty equipment and machines. The equipment and machines are very much needed in the delivery of public works and infrastructure projects in Africa and in other developing regions that are witnessing an economic renaissance.

Accordingly, these firms are bound to generate big-ticket transactions which will require some of the financing tools at the disposal of the Ex-Im Bank to consummate. The same argument more or less holds for the involvement of General Electric which, in recent times, has shown interest in the investment opportunities of sub Saharan Africa’s infrastructure and electric power. The proactive investment of GE in the SSA power sector ensures it is a reliable vehicle and partner for the delivery of President Obama’s Power Africa Initiative.

To be fair, the U.S. Ex-Im Bank has discharged its mandate creditably. The institution has inspired establishment of similar export credit agencies around the world. The Bank seems to have entered a new phase whereby it would play a more active role in boosting trade between the U.S. and Africa in general, and U.S. and Nigeria in particular. NEXIM Bank is in a collaborative relationship with U.S. Ex-Im and several other ECAs with the aim of sharing knowledge and capacities. This will require strengthening the U.S. institution after its charter has been renewed for long-term.

By Roberts Orya: Managing Director / CEO, Nigerian Export-Import Bank (NEXIM)

Emefiele: Connecting Finance to Development

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Finance

It is clear to see that Mr. Godwin Emefiele has demonstrated preparedness for his current position as Governor of Central Bank of Nigeria than what analysts may have acknowledged. During his confirmation-hearing before the Senate, Mr. Emefiele said his regime at the CBN will make banking count for development.

Since assumption of office, he has made concrete policy commitments to back his assertion that finance should have strong connections to development. One can safely expect that more actions in this regard will follow in the course of his time in office.
Mr. Emefiele’s position has long been validated by the International Labour Organisation (ILO) as well as the United Nations at various times and through various pronouncements and declarations.

Since 2007, long before the financial and economic crisis, the ILO has maintained its position regarding the role of central banks in controlling inflation and promoting job creation. The point is, despite precarious levels of unemployment and under-employment in the developing world, many central banks in those regions have not seriously considered employment creation as part of their mandate. Instead, they have narrowly interpreted monetary policy to mean just stemming the tide of inflation through inflation-targeting and price stabilisation.

Godwin Emefiele
Godwin Emefiele
CBN Governor

As has been established by development experts, it is now trite for central banks to limit monetary policy solely to price stabilisation. This is notwithstanding the fact that this alone cannot guarantee that economic growth will improve since low inflation does not necessarily lead to higher income and a stable economy. Nor does a high rate of economic growth necessarily lead to a high rate of employment creation.
This is especially the case in Nigeria where we have witnessed impressive GDP growth rates over the past seven years without a corresponding reduction in the unemployment rate, which rose to 23.9 per cent in 2012 relative to 13.9 per cent in 2000.

Indeed, in his presentation at his maiden press briefing, “Entrenching Macroeconomic Stability and Engendering Economic Development in Nigeria,” Mr. Emefiele disagreed with the dominant school of thought that sees the role of central banking as being limited to achieving low inflation as a policy strategy for growth, increase in employment, and poverty reduction. He audaciously stated that the CBN under his leadership would also begin to include the unemployment rate as one of the key variables considered for its Monetary Policy decisions.

To truly create a ‘people-oriented Central Bank’ as envisaged by the Governor, the issue of access to finance by Micro, Small and Medium-scale Enterprises (MSME) needs to be quickly addressed. The weak connection between banking and development in Nigeria is expressed in the remarkably low access to financing by the MSMEs; difficulties in accessing financing by women entrepreneurs; paucity of long-term funding for real sector operators; high cost of credit across the business spectrum, owing to prohibitive interest rates; general low banking penetration; and weak grassroots banking due to very limited success of microfinance banks. Without a doubt, these issues are impediments to economic growth and development. MSMEs are generally regarded as drivers of innovation. They are also reckoned as the engine of economic growth across developing and advanced economies.

In China’s vibrant economy, SMEs account for 99.9% of total number of firms, and they provide 84% of total employment (World Bank, 2013). Inadequate funding for this sector in Nigeria has long been diagnosed as an impediment to innovation, employment generation and economic growth. SMEs

Another frontier of growth is women entrepreneurship. Empirical data has shown that women are increasingly getting involved in business formation. This global trend has gained even more momentum in developing countries where women, from time, have been known to be very enterprising in the agrarian economy and in trade.

But notwithstanding, around the world, women still very much lag behind men in business ownership. Businesses operated by men tend to be more successful. Apart from the myriad of social forces that militate against the success of women entrepreneurs relative to men, lack of access to financing has been somewhat intractable. Primordial prejudices against women have shifted only in some little ways. Thus, disparity in access to financing based on gender is unfavourable to women.

The funding structure in the economy also calls for interventions in real sector activities. Manufacturers of different stripes turn to Nigerian Export – Import Bank (NEXIM Bank) with the same requirement. They want long-term financing at affordable, or preferably, single-digit interest rates.

But the funds to supply credit under these conditions are hardly available in the market. The lending environment is defined by tight monetary stance, which has seen the Monetary Policy Rate remaining at 12% in the past two years, in order to stymie inflationary pressure.
In tandem, yields on risk-free government securities are in lower double digits. Moreover, low-cost deposit mobilisation by commercial banks remains aspirational due to low level of household savings and low banking penetration. (Only about 25% of the population is banked.)
As for the microfinance segment, it would be apposite to have the following hypothesis tested. One of the consequences of the rapid pace of urbanisation over the years is that renewal of the economically-active population in rural and suburban settings has been impeded.

As such, microfinance is being addressed to the urban poor while the rural poor are chronically underserved. But social identification which influenced traditional practice of micro lending and drove positive repayment behaviours is absent in the cities. For that reason, microfinance banks have especially struggled to make significant impact and remain in business.

This general context to financing in Nigeria has meant that commercial banks are hardly taken to be agents of development. This perception needs to change through the implementation of policies that underpin the role of banking in the development process.

It is, therefore, appropriate and also commendable that Mr. Emefiele has construed the role of the CBN as making banking particularly relevant to development. Central banks have policy tools to make this happen. The CBN governor has hinted on his intent to deploy a variety of such tools.

The MSME Fund

In August, President Goodluck Jonathan launched the Micro, Small and Medium-scale Enterprises fund. Promoted by Central Bank of Nigeria, the N220 billion fund has become the first concrete step under the regime of Mr. Godwin Emefiele to deliver on his promise that the CBN will be an agent of development. The MSME fund spared none of the issues that have been enumerated above. While the size of the Fund means that it will not meet all the needs; it can provide the basis for scaling up the interventions in one form or another.

The MSME sector comprises an estimated half a million operators. Operators in the sector collectively account for about 50% of Nigeria’s GDP, according to the Minister of Commerce, Trade and Investment, Mr. Olusegun Aganga.Olusegun Agaga

However, only 8% of the MSMEs in Nigeria are reckoned to have access to financing. This underscores the importance of this Fund which will lend at single-digit interest rate. With significant funding, it is imaginable that, like the data from China, MSMEs in Nigeria can contribute over 90% of the GDP.

The MSME Fund is not necessarily a novel idea in Nigeria. There have been similar initiatives in the past, which achieved little success. But here is a situation where past failures should not be a hindrance to new efforts. The stakes are higher now for the success of the MSME sector. Because of the large number of the firms, they not only constitute the engine of growth for the economy, they will also create millions of jobs and therefore alleviate poverty.

To put this in context, it has been acknowledged that micro, small and medium scale enterprises tend to employ the poor including those without formal qualifications; and the enterprises are usually the only hope of employment in rural communities. Even so, most poor and unskilled people only get by through self-employment.

It is no surprise the CBN governor has worked really hard to launch the MSME fund with presidential backing and as quickly as he did. He has restated time and again his determination to link Nigeria’s economic growth to job creation. currency
Around the world and in the country, policymakers are weary of “jobless growth” because of high unemployment rates. Instead, they are pressing for inclusive, job-oriented economic growth models. Global employment rates have raised concerns, but not merely because employment has again played the role of the laggard in recovering from the last economic downturn.

Unemployment is also associated with social risks, and a move towards full employment is critical for inclusiveness and shared prosperity.
By design, 60% of the MSME Fund is allocated to women entrepreneurs. This is good news for gender advocates and those who care about inclusivity. The fund is a necessary boost for women entrepreneurship.

I agree completely that women are the new frontier for finance. The women folk have long been deprived of access to credit. Whereas women are adept at business formation, mostly in order to improve the living conditions of their family, they are less successful in business. Their greater dedication to family life poses a limit to their business success.

But beyond this, lack of collateral, often based on gender discrimination, especially in land and property ownership, has meant that women have lesser access to financing for their businesses.

However, women are proven to be better money managers. Their success is also known to have more impact on the family than when men are the bread winners. This, therefore, means that women can make more contributions to development if they are empowered with financial access.

Working through the DFIs

The decision of the CBN governor to work with development finance institutions is of particular interest to NEXIM Bank, and Nigerian exporters in the non-oil sectors.
Although the development finance segment of the Nigerian finance industry is in the early stage of transformation, the DFIs have garnered some experience to help deliver development outcomes in their areas of focus.

NEXIM has been working with SMEs in our sectors of focus — Manufacturing, Agro-processing, Solid minerals and Service – under what we call the MASS Agenda. Our interest has been to help nurture indigenous businesses in the MSME sector to become global players, by financing their production and export capabilities.

From our experience, the “MASS” sectors are in the frontline of employment generation, and they are mostly characterised by low barriers for new entrants. This means that interventions in these sectors can quickly scale up.

It is very heartening to note that President Goodluck Jonathan has been an ardent supporter of the DFI community in Nigeria. This undoubtedly will translate to fiscal support for the agenda of the CBN Governor for intervention in the quest for development in the country.
We saw this in the housing sector with the launch of Nigerian Mortgage Refinance Company earlier in January. As already noted, the MSME programme received presidential attention, with Mr. President being physically present at the launch of the fund.

Also, the Co-ordinating Minister for the Economy and Finance Minister, Dr. Ngozi Okonjo-Iweala has already hinted last June, at the dinner organised by the African Development Bank (AFDB) to flag-off events marking its 50th anniversary that the Federal Government was fine-tuning plans to establish a Nigerian Development Bank in 2015.Chinedu Moghalu

This is in addition to other programmes by the Administration that will restructure and strengthen development finance institutions in Nigeria to enable them scale up results and close the gaps in development financing.

NEXIM Bank is very enthusiastic on these brighter prospects.

By Chinedu Moghalu: Head of Corporate Communication
Nigerian Export-Import Bank (NEXIM)

Lower Trade, Higher Poverty Rate Are Cousins

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shipping

Nigeria is not just a place to set up a business. The country is a big and growing market. Investing in Nigeria is tantamount to connecting to a big market.

The Vicious Circle of Poverty

The relationship between trade and poverty is inverted. Countries with higher proportions of global trade tend to have less of poverty. Conversely, countries which contribute the least to global trade have higher poverty rates.

This shows the importance of good trade policies in reducing poverty rates and increasing prosperity. Also, this shows why there is intense competition for export markets even by countries that already control significant share of global trade. Little wonder trade facilitation has become an economic policy of great importance. Development experts can’t agree more.

vicious circle of poverty
The vicious circle of poverty

Jim Yong Kim, the World Bank president, said in a recent statement that, “Trade is a critical component to ending poverty and boosting shared prosperity.” The foregoing therefore suggests that developing countries have to trade their way out of poverty. For African countries to reduce poverty, they must increase their share of global trade. But how to bring this about is anything but easy.

Trade Challenge

Sub-Saharan Africa is reputed to be the least developed region of the world. The SSA region is also the least integrated into the global economy through trade.
Since the 1960s, the share of sub-Saharan Africa in international trade has become progressively smaller: less than 5% for all merchandise and 3% for agricultural products in 2010 (World Foundation for Agriculture and Rurality 2012).
Trade within the SSA region is also dismal. Tariff and non-tariff barriers have been obstacles to intra-regional trade. Although the higher hurdles are non-tariff barriers, the ECOWAS goal of free movement of person and goods across member countries remains more of a wish than reality.

Exports from Africa are mainly mineral resources and agricultural produce. With very low industrial base, the commodities are exported to other regions of the world and returned later to the continent as costlier finished products.
This trade pattern results in “jobless growth” in the exporting countries when the prices of the commodities are high in the international market. The jobs that are created and sustained during commodity boom are mainly in the countries that “refine” and turn the commodities to finished products through industrial activities.

But when prices of commodities are depressed, fiscal shocks are transmitted through the trade channel to the exporting countries, with severe human and economic implications. Apart from being pro-cyclical, trade in commodities is generally noted for volatility of current account positions and exertion of pressure on the exchange rate.

The persistence of weak or negative growth in Europe and slower growth in China has dented economic growth in countries that depend very much on the export markets including Germany. But this does not build a case against active play in the export markets; it probably asserts the importance of domestic consumption as a cushion during a period of weaker exports.

Export Diversification

Having established the role of trade in reducing poverty on the one hand, and the deleterious effects of export of mainly primary products on the other, it therefore means that the way to reduce poverty in developing countries is through export diversification by boosting industrial activities. shipping containers

Gaining a mileage in export diversification does entail formalisation of informal trade. To achieve this, empowerment of small- and medium-scale enterprises (SMEs) is of utmost importance, both in itself and in gaining more share of global trade.
The key problem with informal trade is that it deprives policy-makers of the major tool of policy-making, which is data. Informal trade usually takes place off the radar, making data gathering and processing virtually impossible.

But policy-makers need to know areas where it is important to scale up positive results in trade activities. Understanding the obstacles that confront informal sector operators will aid intervention and will eventually prepare the operators toward making due contribution to fiscal policy by coming under the tax net.

SME Incubation

Evidently, the Administration of President Goodluck Jonathan has identified the SME sector as critical for boosting economic growth and job creation.

On its part, the Nigerian Export – Import Bank (NEXIM Bank) is aware of the potential of Nigerian SMEs. They can leverage domestic consumption, using access to over 170 million population to harness opportunities in foreign markets.
Accordingly, our interventions are now geared towards such firms that we believe are relatively well-structured to be able to stabilise their operations and then foray into external markets.

Several programmes under this Administration are incubating the SME segment for a major turnaround. In the traditional areas of providing infrastructure and electricity power, the country is seen to have made big leaps in policy formulation and execution, notwithstanding the milestones that are yet to be reached. Most recent perhaps is the launch of the N220 billion SME fund by the President in August, under the auspices of Central Bank of Nigeria. Specific programmes under the Agricultural Transformation Agenda, infrastructural development for ICT utilisation, local content development in oil and gas, the programme of industrialisation as encapsulated in the National Enterprise Development Programme (NEDEP) and the Nigerian Industrial Revolution Programme (NIRP) all speak of the resolve of President Jonathan to use the instrumentality of state policy to mediate market performance and SME growth. On-going implementation of the programmes is concomitant with job creation, which is vital for eradication of extreme poverty.

Unmasking Poverty

Poverty eradication has once again climbed to the top of global development policy agenda. The World Bank and the International Monetary Fund (IMF) have announced twin programmes of ending extreme poverty and boosting shared prosperity by 2030.

Feelers from post-2015 policy debates suggest that global development goals will focus on eradication of extreme poverty, going forward from next year. In the meantime, reports from some global institutions are making some important prescriptions on poverty reduction.
A recent publication by United Nations Conference on Trade and Development (UNCTAD) – Trade Policies, Household Welfare and Poverty Alleviation: Case Studies from the Virtual Institute Academic Network – strongly associates trade and poverty, offering policy-makers insights on what it called “pro-poor trade policies.”

Another new literature which focuses on economic growth – a sine qua non for poverty reduction – reaffirms what we already know: that export diversification is the “gateway” to higher growth. To achieve export diversification however, Chris Papageorgiou, Lisa Kolovich and Sean Nolan, all of the IMF, identify manufacturing of high quality products as a necessity.

They suggest therefore that the world has gone past the Chinese industrialisation model of producing cheap and low quality products to unleash price competition in the export market. Accordingly, Chris and his colleagues listed human capital, infrastructure, institutional quality, financial deepening and proximity to markets as drivers of export diversification. These are very important recommendations which are familiar but which cannot be overemphasized. I will therefore run commentaries on them in the context of the Nigerian policy environment and readiness for trade as I conclude this piece.

Quality Products: The Nigerian middle class and wealthy Nigerians are noted to be pretty sophisticated. As such, an industrial development model that manufactures cheap and inferior products would be mis-targeted at Nigerians with means.
Nowhere is this recognised more than in the cable manufacturing industry where Nigerian cables are noted for higher quality than some imported brands. Once known for exporting inferior products, China has been reforming its industrial policy to emphasise the manufacturing of high quality products. This is the direction Nigeria should go to ensure we can trade in the global market of today and not of yesterday.

Human Capital: Within a practical framework, multi-level support for human capital development has been a key goal of this Administration. School enrolment has improved generally. Specific programmes have targeted areas that had lagged behind due to past neglect. Tertiary education is being strengthened to be able to absorb more university candidates.
Another area that has benefited from government’s programme of industrial development is vocational education. For example, there are on-going efforts to develop skills that will support growth in the power sector and automobile production and assembly plants.
Also, the Subsidy Reinvestment and Empowerment Programme (SURE-P) embeds training for skill acquisitions in the areas of public works, including road construction and maintenance, railway rehabilitation and dredging.

Infrastructure: The foregoing already highlights the fact that the country is moving in the right direction with infrastructure development. The pace may be slow, but there is no doubt that we will attain a tipping point sooner than later. At that point, it will become more obvious to global investors that so-called infrastructure deficiency in Nigeria represents investment opportunities which are being harnessed. This is a key lesson we have taken from the implementation of the power sector reform.

Institutional Quality: The truth is evident that Nigeria is building and strengthening its institutions again. As a constitutional democracy, the governance framework is stable and predictable. Market regulators do their jobs without the fear of any political backlash. This is what has helped to put in place a sustainable path for the turn-around of our financial market, since the introduction of reforms in 2004. NEXIM Bank itself is an institution that has been revamped as part of government decision to strengthen public sector institutions and support private sector actors.

Financial Deepening: There is perhaps no other country or jurisdiction that has introduced more far-reaching reforms in its financial market than Nigeria over the past ten years. The proliferation of marginal banks has givenMr Roberts Orya MD NEXIM Bank way to stronger and sounder private sector financial institutions including “mega” banks. A poorly organised and unfunded pension system has given way for the contributory system that has exceeded N4.5 trillion ($24 billion) in pension asset. Yet regulation and innovation have continued to characterise the Nigerian financial system, including the capital market.

Proximity to Markets: Nigeria is not just a place to set up a business. The country is a big and growing market. Investing in Nigeria is tantamount to connecting to a big market. Nevertheless, the country is also well-linked to the sub-regional markets by all popular means – road, sea and air – except by rail.

As the country continues to develop capacity for trade through economic diversification, it is expected that the poverty rate will continue to fall.

By Roberts Orya:  Managing Director / Chief Executive Officer, Nigerian Export – Import Bank (NEXIM).

Houlin Zhao: The Emergence of New ITU Secretary-General

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ITU

• ICT engineer turned career diplomat endorsed as ‘safe pair of hands’ to steer ITU through its next four years.

ITU’s 19th Plenipotentiary Conference roundly endorsed Houlin Zhao of China as its next Secretary-General. Zhao will take office on 1 January, 2015 for a term of four years, with the possibility of re-election for one additional four-year term.

The election took place in Busan, Republic of Korea, during the Plenary session of the PP-14 conference.

Zhao won the position with 152 votes, from 156 ballot papers deposited. He contested the position unopposed.

Houlin Zhao
Houlin Zhao

Addressing the conference after the vote, Zhao told some 2,000 conference participants from around the world that he would do his best to “fulfil ITU’s mission, and, through our close cooperation, ensure ITU delivers services to the global telecommunication and information society at the highest level of excellence.”

Zhao is a respected telecoms engineer with over 30 years’ experience in the international environment. He currently serves as ITU Deputy-Secretary-General (DSG), a post he has held since January 2007 after being elected by ITU’s 2006 Plenipotentiary Conference in Antalya, Turkey. He was re-elected for a second four-year term at ITU’s 2010 Plenipotentiary Conference in Guadalajara, Mexico.
In his two terms as DSG, Zhao has charted a steady course for the organization, pioneering new initiatives to expand ITU membership to the global academic community, and proactively implementing efficiency improvements in human resources management and financial administration.

He is well-known and well-regarded by the global ICT community, both for his technical expertise and his commitment to digital inclusion for all.

Prior to his role as Deputy, Zhao served two elected terms as Director of ITU’s Telecommunication Standardisation Bureau (TSB), the part of ITU most concerned with developing global technical standards to ensure worldwide interoperability of information and communication equipment and software.

Before that, he was for 12 years a Senior Counsellor with TSB, and its former incarnation, CCITT.

Houlin Zhao: Biodata

Born in 1950 in Jiangsu, China, Mr. Zhao graduated from Nanjing University of Posts and Telecommunications, and holds an MSc in Telematics from the University of Essex in the UK.Houlin Zhao

From 2007 to 2014, he served as ITU Deputy Secretary-General, supporting the work of the Secretary-General, principally in terms of day-to-day management, including human resources, financial administration, improving efficiency, and working to help broaden ITU’s membership, particularly in terms of academic institutions.

From 1999 to 2006, he served as Director of ITU’s Telecommunication Standardisation Bureau (TSB). During his term of office he spearheaded the introduction of new efficiency measures to improve ITU’s standards-making environment and strengthen its promotion.
He also enhanced the strategic partnership between Member States and Sector Members, while initiating and maintaining good relationships with industry members. Under his leadership, ITU enhanced its level of international co-operation with other standards development organisations, and was instrumental in helping bridge the standardisation gap between developing and developed countries.

From 1986 to 1992, Zhao was a senior staff member in the then CCITT, and from 1993-1998 in TSB. Among his responsibilities as Counsellor for ITU-T Study Groups, he was Co-ordinator for co-operation with other international technical bodies, including ISO and IEC.

Prior to joining ITU, Zhao served as an engineer in the Designing Institute of the Ministry of Posts and Telecommunications of China, taking an active role in his country’s expert meetings on telecommunication standards and national plans, as well as participating in ITU’s technical Study Group meetings as a Chinese delegate. He contributed important articles to a number of prestigious Chinese technical publications, and in 1985 was awarded a prize for his achievements in science and technology within the Ministry of Posts and Telecommunications.

Insurance Industry Must Create More Awareness on Benefits of Transferring Risks Through Insurance

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Gov. Fashola

Protocols

I am deeply honoured to be the Guest Speaker at this public lecture because I see it as a forum that will enhance public awareness of the existence of risk as a natural phenomenon to human existence.It should also draw our attention to the fact that we all — individuals and governments — have a responsibility to manage risk, for the betterment of our lives and those of the people we serve.

We are often impervious to the risks we face on a daily basis. Risk here being the probability or the threat of damage, loss, injury or any other negative occurrence that is caused by external or internal vulnerabilities, the consequences of which may be avoided through preemptive action.

Gov. Fashola
Gov. Fashola

In other words, it can simply be described as the probability of losing something of value for example physical health, property or social status. Risk management refers to the steps we take to mitigate or eradicate the risk.

As a government, we are responsible for the well-being and welfare of the people we serve. We have a responsibility to provide social security for both the young and the elderly; a responsibility to provide security of life and property and also a responsibility to ensure that the Infrastructure put in place are properly maintained in a way and manner that the State can be described as having a ‘developed economy status’.

Where we fail to take pre-emptive steps to attend to the risks that come with the responsibilities that have been placed on us, we would be failing in a part of our duty as Government.

The Lagos State Government has always been in the vanguard of identifying risks and taking steps to mitigate/eradicate those risks, as much as possible. To list a few, the Climate change risks which could expose the State to flooding and other natural hazards but which we have successfully mitigated in the past few years; Health Risks such as that recently posed by the incursion of Ebola Virus Disease to Nigeria, against which prompt steps were taken by the State Government to curtail the spread of the disease.

We also face security challenges: kidnapping, ritual killings, armed robberies etc. These are threats to peaceful co-existence of inhabitants of the State. To mitigate those risks, the Lagos State Government equipped the Rapid Response Squad and other Law enforcement agencies.
Our youth and the elderly are exposed to social protection risks which if not addressed could result in poverty, and other security hazards in the community.

Furthermore, risks of danger to lives and property of the citizens exist where, due to unprofessional practices on the part of those involved in construction, substandard materials are used in construction.

On this front, the Lagos State Government realized that the risk faced is in two folds: i.e. risk to life and property and secondly the risk of the construction being delayed or never completed due to a variety of reasons which would have an ultimate negative effect on the environment.
The Lagos State Government’s risk mitigation response to this was the establishment of agencies to regulate/supervise building projects in the State. In order to ensure that delays in construction projects do not create severe adverse occurrences, it embraced Insurance as a risk transfer mechanism.Commissioner-for-Insurance-Mr-Fola-Daniel

The business of Insurance, simply put, is to ensure that full or partial financial compensation is made for loss or damage caused by events beyond the control of the insured.

It is a contractual agreement between two parties i.e. the insurer and the insured, under which the insurer covenants to indemnify the other party against a specified amount of loss, occurring within a specified period, provided that the premium is paid. It is designed to put the insured back in the position, or at least as close as possible, in which he or she was before the occurrence of the loss.
In essence, it is expected that gains are not made from Insurance arrangements and to be able to insure a risk, the insured must have insurable interest over the tangible or intangible asset.

In Lagos State, largely based on the Nigerian Insurance Act 2003, certain insurance policies are specified as compulsory insurances that must be arranged and these are:
• The Group Life Assurance Scheme in line with the 2004 Pension Reform Act.
• Builders Liability Insurance
• Occupiers Liability Insurance
• Motor Third Party Insurance
• Health Care Professional Liability Insurance under the National Health Insurance Act of 1999
On the issue of pensions, you will agree with me that before the Pension Reform by the Federal Government in 2004, our pensioners faced the risk of a life of penury due to the unfunded nature of the Pay as you Go Pension Scheme in the public service and the lack of provision of pension arrangements for employees in the private sector.

The risk of the elderly not having financial independence and dying in poverty was real and to eradicate this risk, on the 19th of March, 2007, the Lagos State Government subscribed to the fully funded Contributory Pension Scheme.

It imposed on us a huge liability as we needed to pay of 7.5% of basic salary, housing and transport allowances as monthly pension contribution; fund the Retirement Bond Redemption Fund Account with 5% of employees monthly total emolument figure to provide for accrued pension rights, being entitlements for years spent in service before the commencement of the contributory pension scheme. monthly; pay the annual premium to guarantee the life assurance cover as stipulated in the Law and which is intended to provide a death benefit of at least 3 times the annual total emolument of each employee.

We are, however, committed to making Lagos State Government a government that cares for the welfare of the people, and is prepared to stand with them through difficulties that are occasioned when certain risks crystallise.

We remain resolute in our desire to identify areas that may hinder the peace of mind of the populace and hence we have invested Billions of Naira towards ensuring that the retirees receive monthly income as pension from their pension provider who could be the Pension Fund Administrators or the Life Assurance Companies who provide annuity for the lifetime of the retirees.

The Lagos State government has also sought to support the growth of a viable insurance industry by ensuring that it keeps its own insurance policies current and settles its premiums as and when due.

But beyond our role as government, in order to ensure that more people embrace insurance, even beyond the compulsory, the Insurance Industry needs to do a lot more to create awareness of the benefits of transferring risks through Insurance.
A lot of trust also needs to be built and this will only be achieved where the principle of utmost good faith and duty of disclosure, which are key Insurance Principles, are practiced by the Insurance Companies.

Conclusion

In conclusion, I wish to commend the National Association of Insurance Correspondents on this 1st Public Lecture on Insurance & Pensions.
This I believe is a step in the right direction and should be sustained. The Industry needs the awareness; the people need to develop the confidence; the Industry needs to rise more stoutly to her responsibility as risk bearers; we need a re-orientation and a re-definition of core values for which our society will be the better.

Thank you for listening.

Eko o ni baje o.

Babatunde Raji Fashola, SAN, Governor of Lagos State

ADDRESS DELIVERED BY HIS EXCELLENCY, MR. BABATUNDE RAJI FASHOLA, SAN, GOVERNOR OF LAGOS STATE, AT THE 1ST PUBLIC LECTURE ON ‘THE ROLE OF GOVERNMENT IN MANAGEMENT OF RISKS IN THE SOCIETY’ ORGANIZED BY THE NATIONAL ASSOCIATION OF INSURANCE CORRESPONDENTS AT THE ABORA-MAZONIA SUITE, EKO HOTELS & SUITES, VICTORIA ISLAND, LAGOS ON TUESDAY, 28TH OCTOBER, 2014.

Ebola: The Insurance Effect

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ebola

The Ebola Virus Disease (EVD) pandemic has gripped the world like no other scourge in decades. For medical experts, what makes Ebola more dangerous than others before it is the high fatality rate and ease of spread, which results in rapid death of infected persons and multiple transmission between individuals.

And for the global insurance industry, Ebola represents yet another scourge on the balance sheet of insurance companies as claims could arise rapidly to provide succour to families of victims.
In this report, we present various angles of the effect of EVD on the insurance industry.

• Insurance Industry Ramifications of the Spread of the Ebola Virus- Dr. Steven N. Weisbart, CLU

Current Situation

• As of October 10, the Ebola virus has infected at least 8,399 people and killed 4,035, according to the World Health Organisation. This includes 4,762 confirmed cases, 2,196 probable cases and 1,652 suspected cases.
• As of October 10, all but four of the cases were in four countries in Africa (Guinea, Liberia, Sierra Leone, and Nigeria). One was in Senegal, one in Spain, and (as of October 12) two in the United States.
• There are five known strains of the Ebola virus. The one causing the illness and deaths noted above is the Zaire strain, which was identified in 1976.
• There is currently no cure and no vaccine for this virus. Treatment is isolation (to prevent spread) and focus on symptoms—mainly dialysis and fluids to prevent dehydration and reduce fever.Ebola symptons
• The mortality rate of infected people to date is roughly 50 percent.
• Unlike influenza viruses, the Ebola virus is transmitted only by contact with an infected person’s bodily fluids (e.g., blood, saliva, sweat, diarrhea, vomit, etc.) during the incubation period or shortly thereafter. Contact with the fluids could be from contact with sheets, mattresses, medical equipment or any other surface to which the fluids were transferred.

Expected Near-term Health-care Situation

• In the U.S., the Centers for Disease Control and Prevention (CDC) does not expect the Ebola virus to infect people other than a small number of health-care workers and others who have had direct contact with the bodily fluids of an infected person.
• However, the CDC is investigating the confirmed case (on October 12) of a health-care worker in Dallas who had treated an infected person, because it does not know how the health-care worker acquired the virus, and this might suggest weaknesses in the isolation/prevention protocols.

Worst Case Scenario

If the number of cases in Africa continues on its exponential ascent, the number of people who might carry the virus elsewhere around the world will also grow. The number of cases in Africa is likely to grow if isolation of the sick, tracking their contacts, and careful procedures followed by health-care workers, proves to be inadequate. An especially concerning scenario is the travel of infected people from Africa to India,
China or other heavily populated countries, where there are billions of people living in many densely-populated cities with relatively weak health-care systems.
Another element of a worst-case scenario would be screening systems at U.S. and other ports of entry that are ineffective in identifying people carrying the virus. This was how both the U.S. and Spanish cases gained entry into their respective countries. If improvements in screening are not completely effective, additional infected individuals could enter countries around the world, potentially leading to the spread of Ebola in the developed world and beyond.
Another threat is the possibility that the virus could mutate into one that is more virulent—producing a higher death rate. This might also increase the ease of spread of the virus.ebola

Effect on Life and Health Insurance

• The effects on the Life and Health insurance industries will clearly depend on whether the infected people are insured. Some of those who have died up to now were children and almost certainly did not have life insurance.
• Even if the Ebola virus spreads to infect tens or even hundreds of thousands of adults in Africa, it is not likely to trigger many life insurance or health insurance claims there. Life insurance coverage in the three most affected countries—Guinea, Liberia and Sierra Leone—is extremely low. Indeed, in Swiss Re’s most recent report on life premiums per capita (for 2013), the calculation for all three of these countries are so small that none makes the list.
• Even in the unlikely event that the Ebola virus spreads to infect tens of thousands of adults in the United States, the financial impact will likely be quite manageable. This is because perhaps one-third of adults in the U.S. have life insurance only through their employment, and the amount is typically equal to one year’s income. Another one-third have individual life insurance, with the average death benefit in the $200,000 range. In a typical year life insurers pay about 2 million death claims, so another 100,000 would be only 5 percent more than typical. Moreover, most life insurers are well capitalized, and even the largest life insurers have reinsurance to prevent a surge in death claims from imperiling their solvency, so that the net effect would likely be, at most, a reduction in the profit they would otherwise record.
• The cost of caring for Ebola cases would likely be at the high end of health insurance claims, and the effect on health insurers would depend on the number of people suspected of being infected. Many people would need to be tested to see whether they have contracted the virus, and the cost of isolation of those affected could be substantial. Note that some individuals may have no health insurance, as was the case with the index (first) patient who died of Ebola at a Dallas hospital on October 8. In such cases, treatment costs will likely be borne outside the private health insurance system.

Effect on Property/Casualty Insurance

• The main effect on the Property/Casualty insurance industry would likely be on companies writing Workers Compensation insurance because health-care workers could be most directly exposed (as happened in Texas and in several African countries). Workers Compensation pays for the cost of medical care and lost income for people who become ill in the course of their work, and pays death benefits if they die from a work-related cause. As with life insurance, it is unlikely that many workers in the main affected African countries have workers compensation-type coverages; the latest Swiss Re report indicates that the level of premiums per capita for all non-life insurance coverages combined (not just Workers Compensation) in the three most-affected countries is so low as to not be listed. In the United States, in contrast, Workers Compensation coverage is nearly universal, but the likelihood of claims is low, assuming that employers and their workers take CDC-recommended precautions. As with life insurance coverage, reinsurance will help mitigate the financial effect of a surge in claims, which are likely to be very costly in the event of actual work-related infections.
• Other possible effects might be on various liability insurance lines. These include General Liability, Directors & Officers (D&O) Liability and Medical Malpractice (Med Mal) Liability. General liability and D&O claims might be filed asserting that the policy owner was negligent in failing to prevent transmission of the virus. For example, a claim might be filed alleging negligent disposal of contaminated waste, pursuing either General Liability or Med Mal recovery. Med Mal claims might assert that proper medical protocols were not followed, resulting in infection by the Ebola virus, or that the disease was not properly diagnosed or diagnosed in a timely manner or that the treatment protocol itself and/or care rendered was somehow negligent. At this stage it is impossible to forecast the precise number of such claims or the amounts of damages that might be sought. That said, assuming the CDC’s protocols are successfully followed, the number of Ebola cases should be small, thereby limiting the number and likelihood of tort actions that can impact various liability coverages.

Life Insurance Marketing: Company Materials Must Focus On Consumer Perception

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Life insurance marketing and sales materials go through many internal hoops before consumers ever see them. That starts at point of creation and continues on through legal and compliance review, production and distribution. What’s more, all must be done within budget and on time. But what happens once consumers see the materials?
Scott Kallenbach, Research Director, LIMRA Strategic Research, posed that question during a workshop recently at LIMRA’s Annual Meeting in New York.
Sometimes, people just draw a blank. That may have something to do with all those internal hoops.
To reach consumers, company materials “need to focus on outcomes,” Kallenbach said during an interview in advance of his talk. That is, they need to focus on how consumers perceive the content and meaning, instead of focusing on the output.

Focus on Consumer Understanding

What’s important is the customer understanding that comes from reading and seeing the materials, he indicated.
Agents need to focus on this too, he said. For instance, “it’s important that they explain a piece they are presenting to a customer in layman’s terms.”
To increase this understanding, companies and agents need to shift their focus in four key communications areas, Kallenbach said. They need to:
–Put attention on the information that consumers retain, not on the amount of information delivered.
–Provide disclosure in a context that people can understand rather than concentrate on providing complete disclosure.
–Make the content “intentional,” in the sense that it tells consumers what they need to know in language they can understand, not just on making the content defensible in a legal sense.
–Take a one-to-many “sharing” perspective which highlights how insurance enables people to share risk with many others, as opposed to a one-to-one perspective, which presents purchase and ownership as disconnected, singular activities.

Opportunity to Connect

When consumers can’t understand or retain the messages from their insurers, the industry loses the opportunity to connect, Kallenbach indicated.
To illustrate, he pointed to what happens when men go to buy an engagement ring. Most men walk into the jewelry store already knowing that the value of the ring should be equal to two or three times their monthly salary, the LIMRA executive said. Men know this because of a successful consumer-focused marketing campaign by the famous diamond cartel, De Beers.
That company put the purchase of a diamond engagement ring into “a context — the pay check — that people can understand,” Kallenbach said.
LIMRA is currently talking with insurance executives about doing something similar, he noted. The discussions are exploring what message will instill a sense of confidence and comfort with insurance.
The industry does have rules of thumb for, say, withdrawal percentages from retirement accounts and for recommended multiples of salary for life insurance, he allowed. But the discussions now underway are looking beyond multiples for an overriding message.

Make it Understandable

A point he kept revisiting during the interview is that the language the industry uses in many of its consumer materials is not understandable for a lot of people.
Life insurance content can be very formal and often includes jargon, he said. It would be more effective if it were conversational, with the focus on “telling the customers what they need to know.”
Too many times, industry communications do not align with that consumer perspective, for instance about protecting the family. In fact, he said, “our language can be intimidating.”
About his one-to-many suggestion, Kallenbach pointed out that the concept of sharing is popular today. Consumers like the idea that everyone “puts in a little bit” so that someone with a need can be helped.
That’s what people today call “collaborative consumption,” he said. It was the insurance industry that came up with the concept a long time ago, he added, but “we don’t get credit for it.”
Kallenbach suggested the industry highlight the concept now. For example, it could focus more on how adopting a healthier lifestyle helps not only the individual, who gains better health, but also the insurance pool that shares the risk.
Sometimes stories help, he noted. He recounted how two brothers whom he knows were planning to apply for life insurance. They decided to compete to see which one would get a better insurance rate. Their means of competition was adoption of healthier lifestyles — diet, exercise and the like. In the end, one did get a better rate than the other, Kallenbach said. But both brothers are continuing their healthier regimen to this day. It’s been two years now, and counting.

About legal and Compliance

Will use of more conversational language and context-guided disclosure put insurance communications in the crosshairs of insurance company legal and compliance teams?
“It would be great if marketing, compliance and legal could work together early in the process, to help consumers understanding together,” he said.
It’s important for everyone to follow the rules and the laws, he added. “But we need to put this into context for the consumer.”
A recent study of 1,500 consumers that LIMRA did jointly with Maddock Douglas found that the words, images and messages the industry uses to explain financial products don’t seem realistic or relatable to many consumers. What’s needed, the researchers found, is “authentic communication” that is easy to understand, down to earth, memorable, positive, credible and relevant.
According to Maria Ferrante-Schepis, Managing Principal-Insurance and Financial Services Innovation at Maddock Douglas and a Co-presenter with Kallenbach at the workshop, internalising authentic language provides a major innovation opportunity.

VIEWS FROM ABROAD

Question: What is the top life insurance trend or issue that will dominate the business in 2015?
“The top issue is the agency field force and our inability to attract new talent. Everyone is talking about how this is happening due to changing demographics. Well, the demographics are not changing. They have already changed. The changes include increased diversity, cultural shifts, the growth in women who have more spending power, and the way Gen- X and Gen-Y communicate and buy, and what their expectations are.
The life insurance industry needs to address the change or sales will continue to decline. Specifically, we need to change the way we sell to adequately address these changes.”

— Barbara Turner, CEO of Onesco and Chief Compliance Officer for Ohio National Financial Service, Cincinnati, Ohio.

The top issue will be finding efficient ways to reach the middle market with the goal of selling more insurance to this market. The reason is, the middle-market is severely underinsured and uninsured. I served in product development, agent training and marketing roles for insurance companies for 26 years, so I know that we tried as an industry to reach this market by advertising, but that didn’t work.
We need to change the experience so that we draw the middle-market buyers in. We have to change the process to something they will like so that they will ultimately buy. Too often, buying life insurance is a long process. You have to learn about it, make a choice, fill out pages of questions, ask your doctor to send the reports, and wait for things to happen; sometimes you have to wait two or three months. Many carriers are experimenting with this right now. For the last six months, I’ve been with a data analytics company; we’re bringing solutions that could help the carriers with this.
In a general sense, we need to find the right way to reach the middle market at the right time with the right message.”

— Denise Olivares, Director-Marketing Insurance, LexisNexis, Alpharetta, Ga.

“In view of all the changes we are seeing in technology, distribution, and decreased sales of life insurance, the top issue will be how to engage the consumer. We have difficulties in connecting so that consumers can access products and services in new ways.
This is a problem in my country, Canada, as well as in the United States. Consumers today connect on the web, and the legacy systems don’t impact them. The industry needs to connect in different ways that draw them closer.
A lot of this LIMRA conference is about thus issue. We need to access the middle-market in a cost effective way, whether that involves phone, internet, or changing approaches that make it so that insurance is not sold but rather bought. We need make changes so that people want to buy.”

— Alec Blundell, Vice President-Individual Insurance, The Co-Operators, Regina, Saskatchewan, Canada