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Facebook Plans 1st Content Review Centre in Sub-Saharan Africa

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facebook

As part of our continued investment across Sub-Saharan Africa and commitment to safety and security on our platform, we are opening a new content review centre in Nairobi, Kenya.

In partnership with Samasource – one of the largest digital employers in East Africa and a leading social enterprise — the site in Nairobi will be Facebook’s first content review centre in Sub-Saharan Africa. It will employ approximately 100 reviewers by the end of the year, and who will support a number of languages, including Somali, Oromo, Swahili and Hausa.
Fazdai Madzingira, Public Policy Associate for content said: “Over the years, we have made significant investments globally, and locally in ensuring that people see the content they want to see, and are aware of what is and isn’t allowed on the platform. That’s why we have a set of Community Standards and last year published the more detailed internal guidelines around these rules. We want Facebook to be a place where people can express themselves and freely discuss different points of view, whilst ensuring that it remains safe for everyone.”
Commenting on the forthcoming opening of the centre, Ebele Okobi, Facebook’s Public Policy Director, Africa added: “This further highlights our commitment to serving the community of people using our platforms across Africa, as well as our commitment to continuing to invest and partner locally across the continent. I am delighted that through our partnership with Samasource we will be opening our first content review centre here in Africa.”
Carolyn Komen, Samasource Program Director said, “At Samasource we believe that giving work is the most powerful solution to ending global poverty. We use technology and private sector methods to measurably improve access to work and job training. As one of the largest digital employers in East Africa, we’re excited to partner with Facebook in Nairobi to help keep people on Facebook safe and continue our mission. Our team will receive extensive training and support, benefit from industry-leading facilities, and have the opportunity to advance their careers in tech through this partnership.”

Market Statistics: Thursday, 7th February 2019

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nse
Market Cap (N’bn)                                      11,493.9
Market Cap (US$’bn) 37.5
NSE All-Share Index 31,433.49
Daily Performance %   2.0
1 Week Performance % 2.9
YTD Performance %      0.0
Daily Volume (Million) 436.6
Daily Value (N’bn) 5.9
Daily Value (US$’m) 19.2

Domestic Bourse Sustains Bullish Streak… ASI up 2.0%
In yesterday’s trading session, bargain hunting in bellwethers sustained the positive performance on the local bourse as the NSE All Share Index (ASI) improved 2.0% on the back of gains in GUARANTY (+9.5%), ZENITH (+7.2%) and DANGCEM (+1.2%).

Consequently, market capitalization improved to N11.7tn as investors’ wealth increased by N228.1bn and Ytd returns turned positive. Activity level also improved as volume and value traded both increased 21.8% a apiece 436.7m units and N5.9bn respectively.

Banking stocks led both the top traded stocks by volume and value as UBA (136.8m), ZENITH (63.4m) and ACCESS (44.4m) were the top traded stocks by volume, while ZENITH(N1.5bn), GUARANTY (N1.2bn) and UBA (N987.1m) were the top traded stocks by value.

Banking Sector Leads Positive Performance
All sectors under our coverage closed in the green led by the Banking index up 5.8% due to gains in bellwethers – GUARANTY (+9.5%) and ZENITH (7.2%).

The Consumer Goods and Industrial Goods indices followed, rising 3.4% and 1.5% respectively as prices of NESTLE (+0.7%),DANGSUGAR (+6.3%), DANGCEM (+1.2%) and WAPCO (+2.5%) appreciated. Furthermore, the Oil & Gas index reversed its bearish performance, up 0.8% – as FORTE (+10.0%) and OANDO (+1.0%) advanced. Lastly, the Insurance index improved by 0.5% driven by AIICO (+7.1%).

Significant Improvement in Investor Sentiment 
Investor sentiment as measured by market breadth (advance/decline ratio) improved to 1.9x from 1.1x recorded yesterday as 25 stocks appreciated while 12 stocks declined. FORTE (+10.0%), UNITY (+9.8%) and GUARANTY (+9.5%) were the top performers while the worst performing stocks were TRANSEXPR (-8.7%), ROYALEX (-7.1%) and LEARNAFRCA (-6.7%).

The strengthening sentiment in the market shows buying appetite of investors which we expect to persist in the near term. Investors are thus advised to cautiously take advantage of bargains in fundamentally sound stocks.

10th Africa Peering, Interconnection Forum Set for Mauritius

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The Internet Society and African IXP Association (AFIX) have announced that they will hold the 10th annual Africa Peering and Interconnection Forum (AfPIF) in Port Louis, Mauritius from 20-22 August, 2019 in collaboration with the local host, Rogers Capital.
AfPIF is an annual event that serves as a platform to develop the African Internet. It brings key infrastructure, service, and content providers together in order to improve network interconnection, lower the cost of connectivity, and increase the number of users in the region. First held in 2010, the event was created to address the realization that most of Africa’s Internet traffic is sourced or exchanged outside the continent.
Over 400 participants attended last year’s AfPIF in Cape Town, South Africa including providers of international, regional, and sub-regional transport, transit, and content as well as more than 20 Internet Exchange Point (IXP) operators. This year’s attendance is expected to exceed that.
“Removing barriers to content availability and distribution will have significant impacts on the Internet in Africa. It will help to make existing international content more accessible,” explained Michuki Mwangi, Senior Development Manager for Africa at the Internet Society.  “AfPIF is the only event in Africa focused on building the Internet by building relationships. It plays a key role in bringing together different parties to increase local traffic exchange across the continent,” he added.
Kyle Spencer, Co-Coordinator of the African IXP Association said “our target is to localize 80% of Africa’s Internet traffic by 2020, and I believe we’re well on our way. Packet Clearing House reports that Africa currently sees the highest growth of domestic bandwidth production in the world, registering a 92% increase from 410 Gbps to 786 Gbps within the last 12 months — and our internal industry benchmarking data corroborates this. It’s an exciting time for Africa, and we look forward to building on this momentum in Mauritius.”
We are pleased to host AFPIF 2019 in Mauritius especially with the special privilege that this year’s event will coincide with the celebration of its 10 years of existence. As a diversified and sophisticated business hub for the region, we believe Mauritius may help open new business perspectives for the AFPIF delegates. We are looking forward to welcoming the delegates in August 2019 and to providing our support for the development of Internet Infrastructure in Africa.’ – Dev Hurkoo, Managing Director, Rogers Capital-Technology

African Dev Bank Projects GDP of 4% for Africa in 2019

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Dr. Akinwumi Adesina President African Development Bank
Dr. Akinwumi Adesina President African Development Bank

“The future of our continent is looking very promising indeed,” African Development Bank Group, President Akinwumi Adesina declared in the opening words of his address to diplomats yesterday in Abidjan.
Adesina referred to the Bank’s recent flagship publication, the African Economic Outlook 2019 which noted that the recovery in commodity prices is driving domestic demand and infrastructure investment, while real Africa’s GDP continued to improve in 2018 to 4.1%. The Bank expects growth of 4% this year and 4.1% in 2020.

Dr. Akinwumi Adesina President African Development Bank
Dr. Akinwumi Adesina
President
African Development Bank

Economic opportunities in Africa are generating considerable interest globally. For example, the agreement in March 2018 establishing the African Continental Free Trade Area (AfCFTA) will create the largest free trade area in the world. The CFTA will provide an unprecedented framework with the capacity to increase trade by at least 100% in Africa.
“The African Development Bank is at the centre of the actions taken to ensure the success of the continental free-trade area. We have invested over one billion dollars to support the financing of trade in Africa,” Adesina said.
The Bank, whose triple-A rating with stable outlook has been reconfirmed by the four major global rating agencies, has also invested $1 billion in Afreximbank, including $650 million in credit lines for trade finance and $350 million in insurance.
The free movement of people on the continent is another important driver of development. “We need to break down all barriers that impede the free movement of people across the continent, especially that of workers, because this is vital for promoting investment,” Adesina said.
In its report on intra-African investment the African Development Bank emphasised the significant increase incross-border investments – $12 billion last year, up from $2 billion in 2010. Under the G20 Compact with Africa, the Bank has worked with the World Bank and the IMF to provide assistance to African countries, particularly to improve company regulations and the business environment.
“Africa will not develop through aid, but through investment”, said Adesina. This is why the African Development Bank, with its partners, launched the highly successful Africa Investment Forum (AIF) in Johannesburg, South Africa last November, securing investment interest in 49 deals across Africa worth over $38 billion in just two days.
The African Development Bank continues to invest in infrastructure to connect countries and improve their competitiveness. It has provided $16 million to the Economic Community of West African States (ECOWAS) for the preparation of feasibility studies for the Lagos-Abidjan corridor. It has also funded 1000 kilometres of road between Addis Ababa and Mombasa, which has increased trade fivefold between Ethiopia and Kenya.
The Bank was the lead lender for the construction of the historic Senegambia bridge linking Gambia and Senegal, which opened on 21 January 2019. And the Bank’s investment portfolio in Côte d’Ivoire has tripled in the last three years, reaching $1.8 billion in 2018.
The Bank is taking a lead role in the “Technologies for African Agricultural Transformation” (TAAT) initiative, which seeks to accelerate the dissemination of agricultural technologies throughout the continent, not only to improve yields, but also to fight against the consequences of global warming and against pests, such as Fall Armyworm. “The crucial point for the economic development of Africa is that we have to radically transform our agriculture,” Adesina declared.
The Bank’s High 5 priorities are already producing significant impacts across the continent,” said the Bank’s President. In 2018, 4.5 million people were connected to electrical grids. Nearly 20 million more people have access to improved agricultural technologies. Industrial investments in the private sector have benefited 1.1 million people.

Some 14 million people have gained access to improved transport services, while another 8 million people have benefited from better access to water and sanitation. These impacts encourage the Bank to redouble its support for economic and social development in Africa.
“We need to achieve universal access to electricity. We need to help Africa to become self-sufficient in food. We need to achieve a fully integrated continent. We need to industrialize Africa and improve the quality of life for its people,” Adesina concluded.

AMCON, ESVARBON Partner on Sale of Assets

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AMCON, ESVARBON Partner on Sale of Assets
R-L: Sir Roland Abonta (President MESV/Board member); Sir Nweke Umezuruike Chairman, ESVARBON); Mr. Ahmed Kuru, Managing Director, Asset Management Corporation of Nigeria (AMCON); Mr. Aminu Ismail, Executive Director, AMCON; Mr. Victor Alonge, Board Member, Estate Surveyors and Valuers Registration Board of Nigeria (ESVARBON); Dr. Eberechukwu Uneze, Executive Director, AMCON and Mr. Joshua Ikioda, Group Head, Resolution, AMCON in a group photograph when ESVARBON team visited AMCON to present the “Green Book” to the Management of AMCON….in Abuja.

The Managing Director/Chief Executive Officer, Asset Management Corporation of Nigeria (AMCON), Mr. Ahmed Kuru yesterday in Abuja pledged that the Corporation would continue to seek improved collaboration with Estate Surveyors and Valuers Registration Board of Nigeria (ESVARBON) because of the critical role they play in asset sales.

Kuru, who spoke when he received a delegation from ESVARBON led by its Chairman, Sir Nweke Umezuruike, stated that such collaboration with the sister agency is needed this time in the life of AMCON given the pile up of assets, which AMCON has to sale to meet its mandate at the end of the day.

AMCON, ESVARBON Partner on Sale of Assets
R-L: Sir Roland Abonta (President MESV/Board member); Sir Nweke Umezuruike Chairman, ESVARBON); Mr. Ahmed Kuru, Managing Director, Asset Management Corporation of Nigeria (AMCON); Mr. Aminu Ismail, Executive Director, AMCON; Mr. Victor Alonge, Board Member, Estate Surveyors and Valuers Registration Board of Nigeria (ESVARBON); Dr. Eberechukwu Uneze, Executive Director, AMCON and Mr. Joshua Ikioda, Group Head, Resolution, AMCON in a group photograph when ESVARBON team visited AMCON to present the “Green Book” to the Management of AMCON….in Abuja.

He said, “Valuers determine a lot of what we do in terms of assets sale. We therefore consider ESVARBON as key stakeholders in our recovery mandate and will always encourage this sort of interaction. That is why I have always said that conservativeness is very key in the valuation business because it is critical to how we (AMCON) go about the disposal of the assets we have in our portfolio. We have always engaged your members and we will continue to engage them to handle our valuations and the reports they come up with affect our decisions. So, we will continue to work with ESVARBON because your job as estate valuears have both negative and positive impact on AMCON.

The AMCON boss also used the occasion to express AMCON’s main concern, which has to do with quacks in the sector, which makes it difficult to get the right valuation of assets most of the time. Kuru said it would be in the interest of AMCON, ESVARBON and the public if unqualified practitioners that litter every state of the federation as members of ESVARBON were eliminated.

In his response, Sir Umezuruike said Estate Surveyors and Valuers have enjoyed treasured professional relationship with AMCON. He said ESVARBON was aware of the key role of registered estate surveyors and valuers to the successful realisation of the statutory mandate of AMCON. He argued that through ESVARBON services to AMCON, both government agencies actually work for the economic development of the country.

Addressing the issue of quackery, which Kuru mentioned in his speech, Sir Umezuruike assured the AMCON boss that ESVARBON is doing everything within its powers to ensure that only qualified and registered practitioners were allowed to practice in the country. Given instances, he said ESVARBON under his watch just introduced an improved Adhesive Stamp (AS), which he said will separate quacks from professionals. The AS, he disclosed became effective on January 1, 2019.

“The New Adhesive Stamp is personalised, with practitioners’ names and seal/registration numbers. It is easier to use, with security features to avoid cloning and counterfeiting. The new Adhesive Stamp have brighter blue colour and aesthetically well-pleasing. It does not have expiry date. The raison d’etre for the improvement in the form and its application to varied uses is to enhance better regulation and control in the overall practice of the profession,” he said.

The documents that must carry the new AS he added include, Valuation/appraisal reports – individuals and private sector organisations; Letters of offer; Arbitration, mediation and independent expert awards; property and facility management control and agreement; project management agreement and reports; Auction agreement and notices; Agency (sales and letting) agreement and Compensation indemnity certificates.

Sir Umezuruike also informed the AMCON boss that ESVARBON has also made a giant leap with its recent publication of the Nigerian Valuation Standards also known as the “Green Book,” which he described as the practice standards compendium. The publication, he said is the result of a collaboration between ESVARBON; International Valuation Standards Council (IVSC) and Royal Institution of Chartered Surveyors (RICS).

Ecobank, Terre des Hommes Launch Safe Savings Project to Empower Street Children Escape Poverty

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EcoBank

Ecobank, the pan-African bank, is partnering with leading international children rights NGO Terre des Hommes to offer digital financial services to some of the most vulnerable children in Togo – those under the age of 18 who work or live on the streets.

Through the Safe Savings (SaVa) Project a number children in the street will be given a new, secure means to collect and bank their hard-earned income, improving their security situation as well as their own saving habits. The one-year pilot project was launched during an event held at Ecobank’s headquarters, in the Togolese capital of Lomé yesterday.
One of the greatest fears of children living and working on the streets is being robbed, particularly at night. Currently, these children use a variety of informal savings mechanisms – leaving their earnings with trusted adults, burying their money, or trying to spend it as quickly as possible. Yet none of these mechanisms are safe or reliable.
New mobile technology can provide a pathway to transform these children’s lives as they journey into adulthood. Ecobank – through its work with Terre des Hommes – is adapting its digital offerings to their needs, setting up a very simple but effective micro-savings system.
“As the leader in digital financial services in Africa, we work hard to ensure that all Africans have access to better financial services and that includes the most vulnerable members of our communities,” says Ecobank’s Group CEO, Ade Ayeyemi. “Children in the streets are often subject to abuse, neglect, exploitation, and need our protection. By offering them a reliable and secure saving mechanism we hope we can help them protect their livelihoods and build a better future.”
The first stage of the pilot project, which involves 30 children, is being rolled out in Lomé, where Ecobank is headquartered. Terre des Hommes will create a “purse” where each child can deposit their daily earnings using a mobile phone provided by the organisation. They only need to set up an Ecobank Xpress account, which can be easily done through the mobile device. Terre des Homme acts as the custodian of the children as minors are not yet eligible to open accounts.
Over the next 12 months the SaVa Project hopes to reach a minimum of 150 children. Ecobank and Terre des Homme staff will train them so they understand how to use the app correctly. The children will also be able to give feedback on how the app can be further adapted to their specific needs.
“We work closely with the children to understand the issues they face in their daily environments,” says Pierre Philippe, Director of Programmes and Technical Resources of Terre des Hommes. “As their own agents of change, we identified potential solutions together. We expect the SaVa Project will evolve over the next months to ensure we can genuinely improve the lives of children in the streets of Lomé.”

Eskom cannot be given a new licence to kill

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Eskom

Yesterday, Greenpeace Africa submitted comments to Naledzi Environmental Consultants [1] opposing Eskom’s application for postponements and suspensions [2] from complying with South Africa’s Minimum Emission Standards (MES). The MES, which are relatively weak [3], are designed to improve air quality in the country, but this has been significantly compromised by Eskom’s almost complete reliance on coal for electricity production and repeated requests for postponements from complying.
“Greenpeace Africa is vehemently opposed to Eskom’s application for further postponements and/or suspensions from air quality legislation. In the interests of realising our constitutional right to a healthy environment, absolutely no further postponements should be given to Eskom (or, indeed, any other entity).
“Eskom should either comply with the MES or its coal-fired power stations must be retired (at an accelerated pace) because thousands of people’s lives are on the line,” said Melita Steele, Senior Climate and Energy Campaign Manager for Greenpeace Africa.
Eskom was granted a five-year postponement from compliance in 2015, and the embattled utility is now applying for yet another set of postponements and, in some cases, complete suspensions from complying.
“While we acknowledge that Eskom is in crisis, we can no longer ignore the deadly impacts of Eskom’s dirty fleet of coal-fired power stations. It is unacceptable that in Eskom’s application, the utility is significantly downplaying the health impacts and premature deaths from their coal-fired power stations.
“Eskom consistently ignores international research standards and uses outdated research, unacceptable timelines and highly exaggerated cost assumptions for retrofitting pollution abatement technology. According to international best practice, compliance with the MES is absolutely possible [4]; Eskom is simply choosing instead to seek out a new licence to kill,” continued Steele.
Air pollution, with its devastating impacts on human health and well-being, remains a critical problem in South Africa. This is particularly worrying in areas such as the Highveld, where air quality remains poor or has further deteriorated from “potentially poor” to “poor” and is out of compliance with air quality legislation. Mpumalanga province in South Africa is the largest NO2 air pollution hotspot in the World, as new satellite data assessed by Greenpeace showed for the period of 1 June to 31 August 2018 [5].
To date, Eskom’s levels of compliance have been abysmal. Between April 2016 and December 2017, Eskom’s seventeen coal-fired power stations reported nearly 3,200 exceedances of their daily Atmospheric Emissions Licenses limits for particulate matter, sulfur dioxide, and oxides of nitrogen. Eskom’s ‘Emission Reduction Plan’ would allow the company to operate its entire existing fleet without even rudimentary controls for two of the most dangerous pollutants emitted from coal-fired power plants, sulphur dioxide and mercury [6].
“As far as Greenpeace Africa is concerned, no further postponements or suspensions can legally be granted to the utility by the National Air Quality Officer and Eskom’s application should be dismissed. We take this position given the air pollution crisis in Mpumalanga, the length of time that Eskom has had available in which to prepare to comply, the flawed application, and the thousands of premature deaths that will be caused if Eskom does not comply.
“Eskom has presented no evidence in this application or otherwise that indicates its commitment to decommissioning, which makes suspensions from complying an impossible choice. We call on Eskom to abandon its renewed attempt to avoid complying with air quality legislation that has been put in place to protect people’s health,” ended Steele.

Dell Reinvents Endpoint Security Portfolio with Secureworks, CrowdStrike

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Cyber criminals are continuously shifting their attack techniques to better target endpoints. As more than one-third (39 percent) of cyber attacks are now non-malware based adversaries can exploit gaps in traditional antimalware solutions used in isolation.

Considering 50 percent of organisations also have insufficient endpoint or network visibility during incident response engagements, it’s clear many businesses are injecting ineffective security tools into their environments, ultimately adding complexity without directly addressing the problem.

These disconnected solutions require ongoing diligence and expert resources to analyse a multitude of security alerts and identify compromised devices. Yet, with the growing cyber-security skills gap, businesses don’t have the resources needed to manage their security infrastructure effectively.

To help organisations address these challenges, Dell is introducing Dell SafeGuard and Response, a portfolio of next-generation endpoint security solutions that combines the managed security, incident response expertise and threat behavioural analytics of Secureworks with the unified endpoint protection platform from CrowdStrike.

Dell’s modern and effective approach designed to prevent, detect and respond to the shifting threat landscape makes it easy for organisations to protect their data with the industry’s most secure commercial PCs.

With AI-driven and cloud-native endpoint protection powered by CrowdStrike and expert threat intelligence and response management by Secureworks, Dell SafeGuard and Response provides customers with the essential capabilities they need to protect their PCs and data.

CrowdStrike endpoint security solutions prevent more than 99 percent of malware and non-malware-based threats, detect 100 percent of vulnerabilities4, and respond to sophisticated attacks rapidly. Secureworks’ RedCloak behavioural analytics are built into the prevention, detection and response capabilities, so customers benefit from an ever-smarter network effect of protection.

When an emerging threat is discovered in one environment, countermeasures are created and deployed to all customers who may be affected.

With Dell SafeGuard and Response, customers no longer need to worry about complex implementation involving numerous agents. Dell’s modern approach to security simplifies the buying process, allowing customers to order these new solutions alongside their new PC. Businesses will receive outstanding prevention combined with the ability to quickly detect compromised devices and remediate cyber incidents.

Customers can select from the following new Dell SafeGuard and Response solutions to meet their unique security needs:

  • CrowdStrike Falcon Prevent:This next-generation antivirus (NGAV) solution uses artificial intelligence and machine learning to stop malware and malware-free attacks, offering organisations enhanced protection without requiring signatures and the heavy updates that come with them.
  • CrowdStrike Falcon Prevent and Insight:In addition to the NGAV solution, customers can advance their threat prevention capabilities with Device Control and Falcon Insight™, the leading endpoint detection and response (EDR) solution. This enables full visibility into endpoint threat activity and real-time remediation designed to prevent, detect and investigate incidents and stop threats.
  • Secureworks Managed Endpoint Protection:Combined with CrowdStrike Falcon Prevent and Insight and Device Control, this offering provides customers with 24×7 managed services from Secureworks to monitor the state of endpoints for indications of threat actor activity. Secureworks Security Operations Center and Counter Threat Unit™ will investigate events to determine severity, accuracy and context to suggest remedial actions, giving organisations peace of mind around the clock.
  • Secureworks Incident Management Retainer:In the event of a serious security incident, Secureworks will deploy its On-Demand Incident Response Specialist Team who are highly skilled to respond to and mitigate a cyber incident at any time. Now, organisations with and without security operations centres can have the support and expertise needed in critical times. This service can also be used to build a proactive response plan for future security incidents.

“Organisations are faced with what may feel like an exponentially expanding threat landscape and a mixed bag of solutions to fix it,” said Brett Hansen, Vice President and General Manager of Client Software and Security Solutions, Dell.

“To meet the evolving needs of our customers and stay ahead of ever-evolving threats, Dell is offering organisations the tools they need to keep their devices and data secure.”

“Attacker techniques are getting more sophisticated and customers need managed solutions that are actively guarding against threat activity,” said Wendy Thomas, Senior Vice President of Business and Product Strategy, Secureworks.

“Our modern approach with Dell ensures a coordinated defence against cyber threats at the scale and speed required for any customer’s evolving security needs beyond the network.”

“Being selected by Dell is a testament to CrowdStrike’s market leadership and the proven value of our platform,” said Matthew Polly, Vice President of Worldwide Business Development and Channels, CrowdStrike.

“Together, we are equipping customers with a unique and compelling solution to deliver an end-to-end approach to endpoint security that effectively stops threats, while reducing enterprise complexity and modernising threat detection and management.”

Maersk Plans ‘Captain Peter’ Smart Tech to Change Shipping

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Maersk

New smart technologies and seamless solutions continue to change the shipping industry. In 2019, Maersk will enhance its Remote Container Management (RCM) platform by a virtual assistant, named “Captain Peter.”

The avatar will assist customers along the journey of their cargo. Copenhagen, Denmark — Currently being tested by a group of select customers, technical improvements are being put in place to simplify the processes integrated into the Remote Container Management (RCM) platform.

In the first half of 2019, Maersk will release the new platform with a revamped design and new product features which will be enhanced by a virtual assistant named Captain Peter.

“Our goal is for the RCM product to look and feel like your favourite smartphone app. There is still a lot of paper work and difficult processes in global trade. Captain Peter will help take care of some of this complexity, by seamlessly engaging with the customer from end to end in the supply chain,” explains Anne-Sophie Zerlang Karlsen, Head of Global Reefer Management at Maersk.

In the beginning, Captain Peter will follow some simple rules, sending up-to-date information via customers’ preferred channel, for example, SMS or e-mail, on container temperature and atmosphere conditions, as well as a timeline on its end-to-end journey.

Should any deviations be observed, or the shipment be delayed, Captain Peter will notify the customer. Once the container has arrived at its destination, Captain Peter will also check on its state and send an update to the customer. In time, customers will receive information configured to their specific needs. The RCM technology makes a reefer’s location, temperature, humidity and power status easily available to the customer. Should any issues be detected, the customer can alert his supplier or have the shipment checked by local surveyors, potentially saving the customer millions of dollars in lost cargo.

“With the number of active users of the RCM platform constantly growing, the aspiration is for Captain Peter to gather enough information to be able to predict potential cargo damage and provide configuration suggestions before containers are shipped,” concludes Anne-Sophie Zerlang Karlsen. Maersk launched RCM for customers in September 2017. It provides transparency on information from 270,000 Maersk refrigerated containers equipped with machine to machine technology. Today, over 2,300 customers have signed up for the RCM solution, translating to more than 70% of Maersk’s reefer volume.

About Maersk

A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, we operate in 130 countries and employ roughly 76,000 people. Our mission is to enable and facilitate global supply chains and provide opportunities for our customers to trade globally.

N1bn Debt: Nigerian Braiding Firm to Continue Operations– AMCON

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Amcon

Contrary to some sponsored fake news regarding the fate of Nigerian Braiding Manufacturers Limited (NBML), a Kano State-based textile company, NBML was recently taken over by the Asset Management Corporation of Nigeria (AMCON) as a result of the company’s non-performing loans purchased from the banks by the government agency.

The textile company’s indebtedness to the Corporation currently stands at over N1billion. This is despite numerous overtures by AMCON for amicable resolution of the debt to which the Company and its promoters have remained nonchalant over the years, leaving the Corporation with no choice than to seek Justice in Court.

In a statement signed by AMCON’s Head of Corporate Communications, Mr. Jude Nwauzor, the Corporation confirmed that in line with the provisions of the AMCON Act, 2010 (as amended), the Corporation approached the Court and secured an Order enabling it to take possession of the company through its Receiver Manager, Dr. Yakubu Fobur under whose supervision the company is billed to resume full production soon.

In contrast to the rumors, AMCON was set up to facilitate resolution of non-performing loans in the banking industry with a view to stabilising the economy; as such, the Corporation is dedicated to ensuring that the company remains in operation under the management of the receiver manager and his team of experts who are expected to work closely with the promoters of the company to ensure that NBML returns to profitability within a short period.

This strategy would guarantee security of the large number of direct and indirect jobs provided by the company, while efforts continue towards a definite resolution option.

N4bn Oil Theft: BudgIT Tasks Regulators in Oil Sector

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Nigeria Extractive Industries Transparency Initiative (NEITI) – a body that shoulders the task of improving transparency and accountability in the management of revenues from natural resources – released last December the audit report of the oil and gas industry for 2016.

Followingly, BudgIT has critically assessed the report and come up with salient analysis, demanding actions from regulatory bodies in the sector.

From the report, there were three cases of under-remittance in the first quarter of 2016 in which unit prices and crude values on the sales invoice were higher than the recorded figure in the sales profile, amounting to an aggregate revenue loss of $7.82 million. From our analysis, this revenue loss, alone, can be used to build and equip almost 500 hospitals in oil-rich but devastated communities in the Niger Delta region.

In the same vein, NNPC failed to apply market rate as advised by the CBN to convert the sales proceeds received in US dollars for domestic crude sales, which resulted in a revenue loss of N260.43 million. An under-remittance of N4.02 million was also observed in 2015 due to similar practices.

BudgIT also found that losses arising from crude oil theft and sabotage in the upstream and downstream sectors amounted to $869.02 million and $3.55 billion respectively. Similarly, in 2016, twenty-three companies incurred a liability of $3.63 million on gas flare penalty. This can actually be expended on four research and development projects in the oil and gas sector.

Worried by this spate of losses, BudgIT called on all entities that have been identified with outstanding issues to resolve them immediately. We note with dismay that some of the issues have not only persisted but have also escalated over the years.

“We are charging all regulatory bodies of government to wake up to their responsibilities in ensuring compliance with the rules of engagement,” said Gabriel Okeowo, BudgIT’s Principal Lead. If properly structured back into the economy, the huge amount that goes down the drain, courtesy of these issues, will go a long way in contributing to the economic recovery and growth plan of the federal government, he added.

South Africa to Host 46th AIO Conference June 8

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Thokozile Mahlangu CEO Insurance Institute of South Africa (IISA)
Thokozile Mahlangu CEO Insurance Institute of South Africa (IISA)

The Republic of South Africa will host the 46th Annual Conference & General Assembly of the African Insurance Organisation (AIO) in Johannesburg, South Africa from 8 to 13 June, 2019.

Each year the event attracts senior delegates from across Africa and the rest of the world to discuss and workshop the most pressing issues facing the insurance industry on the continent at the time.

Under this year’s theme – Insurance Penetration in Africa: Insuring the Uninsured – the conference will focus on insurance distribution and inclusivity across the continent. Other topical issues under discussion will include micro-insurance and the effects of climatic events (such as floods, droughts and wildfires) on the industry and the economy in general.

“We have managed to secure a number of highly regarded speakers, panellists and facilitators from all over Africa – and beyond – for this year’s conference,” says AIO vice president Delphine Traore Maidou “We have also got some quality bookings and are very happy at the rate that seats are filling up. As always, I am sure my colleagues from across the continent will network, do business and drive further cross-border collaboration.”

Thokozile Mahlangu, CEO of the Insurance Institute of South Africa (IISA) – the official host of the conference – says she is thrilled that the event will be held in South Africa this year.

“South Africa has a very active insurance community, with ties to many other countries on the continent,” she says. “With the support of SA Tourism, the organising committee is thrilled at how we will be showcasing our country – especially during this exciting election year.”

Although the event will focus primarily on Africa-specific insurance issues, many of these affect and apply to other markets around the world.

“We invite anyone who has an interest in insurance in Africa to reserve a spot by visiting www.african-insurance.org/events,” says Mahlangu.

About the AIO

The African Insurance Organisation (AIO) was established in 1972 as  a non-governmental organisation recognised by many African governments. It is headquartered in Cameroon.

The objectives of the organisation are to develop a healthy insurance and reinsurance industry in Africa and to promote inter-African co-operation in insurance.

The AIO lists the following as its priority areas for the future:

       Consolidating and strengthening the existing pools and associations set up by AIO

       Partnering with other organisations, notably the World Bank, UNCTAD, ILO and Access to Insurance Initiative in various capacity-building programmes

       Encouraging the development of micro-insurance

       Promoting African regulatory capacity-building

       Promoting the capacity building of African training institutes

       Promoting the management of life and pension funds for development

       Developing the AIO website into a veritable reference point for African insurance

       Promoting the African Centre for Catastrophe Risks

       Creating a pool for catastrophe risks

       Encouraging scholarly research

Standard Chartered Unveils Digital-only Banks in 4 African Markets

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Standard Chartered yesterday announced the start of the second phase of its digital-only retail bank across Africa.

In response to growing consumer demand for innovative banking services on the continent, the Bank will launch its digital solution in four key markets during the first quarter of 2019 starting in Uganda in January, followed by Tanzania in February, with Ghana and Kenya to follow.
Following the successful launch of Standard Chartered’s first digital retail bank in Côte d’Ivoire last year, the second phase builds on the original CDI platform that onboards clients in under 15 minutes and provides 70 of the most common service requests.

The updated digital bank provides enhanced services including QR code and P2P payments, loan and overdraft facilities, and instant fixed deposits. Clients will be able to enjoy the convenience of banking on the go, anytime and anywhere, along with a consistent online experience.
The roll out will also see the Bank engage in strategic local alliances to create an appealing lifestyle banking proposition to provide clients offers across shopping, travel and dining.
Commenting on the second phase of the launch, Sunil Kaushal, Regional CEO, Africa and Middle East said: “We are thrilled to launch the second phase of our digital-only retail banks across other African markets. The Bank continues to make strategic and sustainable investments in technology – this complements our innovation agenda as well as enhance our digital offerings and client experiences. Digitising Africa and facilitating access to financial services remains at the heart of our business strategy for the region.”
Africa’s banking market is the second-fastest-growing and second-most profitable globally. The retail banking sector is a locus of new business models which are emerging in response to low levels of banking penetration and heavy use of cash in the Sub-Saharan continent.
Commenting on the launch of the digital bank in Uganda, Governor, Central Bank Governor Prof. Emmanuel Mutebile said:There will continue to be disruption in the Banking sector. Institutions that fail to keep up might lose out and at the very worst be pushed out of business in the long run, however, this disruption to bank business models works in the interest of customers and the general populace. I therefore congratulate Standard Chartered Bank on unveiling this revolutionary digital initiative as I believe that with such innovations, we are making significant progress in embracing technological changes and digitization to help us achieve stable and long-term growth.”
To support the digital bank roll out across the four markets, aimed at driving digital adoption amongst new and existing clients focusing on young digital natives, the Bank will also launch a marketing campaign dubbed ‘//BEUNSTOPPABLE’, Bank on the go!

The campaign will run across traditional and social media to remind consumers that banking should not stop them from doing what they love to do, and when they want to do them.
In Uganda, Standard Chartered has also partnered with popular Ugandan entertainer and comedian Anne Kansiime to drive awareness of the new digital bank in the market. As part of her role, Anne will be promoting the bank’s digital banking capabilities and will lend her voice and image rights through a series of Marketing and Community engagement activities over the next 12 months.
The Bank’s digital services are available by downloading the Standard Chartered mobile application via the Google play store or Apple store.

Old Mutual Urges Nigerians to Mitigate Risks via Insurance

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Japhet Duru Executive Director Old Mutual General Insurance Company
Japhet Duru Executive Director Old Mutual General Insurance Company

The Management of Old Mutual General Insurance Company, a subsidiary of the pan-African insurance giant and leading global financial services provider, Old Mutual Limited, has advised Nigerians to embrace insurance as a means of mitigating all form(s) of risks in their lives and businesses.

In recent years, there has been an increase in incidents of natural disasters, terrorism, financial crisis and disease outbreaks that have affected the quality of lives. In fact, as people ventures into life’s daily routine at work, on the road and even at home, their lives and properties are exposed to risks in various forms.

Families have to deal with loss of loved ones, health emergencies caused by accidents or illnesses; home and property owners face the risk of burglary, flooding, fire attacks and building collapse; business owners have to deal with the risk of damage and theft to their business premises and assets; vehicle owners are also faced with risks of motor accidents, aggravated theft and third party liabilities. Apart from the grief experienced with these risks, the resultant financial loss can be more destabilising.

While these risks may seem distant from our comfort zones, they cannot be completely eliminated and since man has not devised a means to ascertain when risks will occur; the need to mitigate against exposure to acute financial loss becomes crucial. In the light of this mounting risk of financial insecurities, insurance has been identified by experts, as an important tool to mitigate against exposure to risk. In essence, Insurance guarantees peace of mind and financial security to the insured.

However, despite the critical realities, current trends show that Nigerians are yet to truly embrace insurance as a tool for risk management. At 0.3%, Nigeria has a staggering low insurance penetration in comparison to counterpart markets in Africa – South Africa has 14.7%; Kenya 2.8% and Angola 0.8% penetration rate. Even with an estimated population of over 196 million people and a growing middle class, the National Insurance Commission (NAICOM) reports that only 1.8 million of our over 96 million adult population have any form of insurance.

A 2018 industry report on Health Maintenance Organisations (HMOs) by Agusto & Co. show the low level of health insurance coverage in Nigeria, which was estimated to be at 5.1%. What this means is that in event of an unexpected health challenge, many Nigerians will have to rely on out-of-pocket expenses to settle their medical care. This is not far from reality as there has been a rising case of Nigerians resorting to online crowdfunding campaigns to foot the huge bills of severe medical conditions, a situation which ideally insurance would protect against.

This is the same on the side of Motor Insurance. In spite of government’s effort to increase rate of adoption by making third party motor insurance compulsory, the Nigerian Insurers Association (NIA) reported that a staggering 64% of over 11.5million motorists carry fake insurance certificates.

For business owners operating in Nigeria’s tough economic and policy climate, the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) reports that only 35% of SMEs have a form of insurance to protect against business risks. Sadly, what this means is that these business ventures are at risk of being disrupted or in extreme cases failing in the event of an unfortunate incident. Entrepreneurs and investors face the huge risk of losing millions of Naira, which could have been invested in pursuit of business success.

In recent times, Nigerians have also been victims of havoc wrecked by disasters such as, heavy rainstorm, fire explosion and flooding. Many homes, properties and businesses nationwide have been destroyed and damaged – even causing loss of lives. In 2015 alone, the Nigerian Insurance Association reported that insurance companies paid a recorded 168 million Naira to insured victims of the flood.

Also, incidents of disastrous tanker explosions occurring in major metropolis in the country make a case for insurance protection. In a report by The Nation newspaper, after the 2018 Otedola bridge tanker explosion in Ojodu-Berger, Lagos, it was discovered by the Lagos State Government and the NIA that the petroleum tanker which caused havoc and 17 other vehicles destroyed in the incident were not insured. The implication of this singular incident is that the owners of the 17 vehicles cannot receive compensation for the loss they suffered on that ill-fated day and they must have been put in a place of financial discomfort caused by their loss.

By embracing insurance, Nigerians can protect their finances in spite of the risk that abound says, Japhet Duru, Executive Director, Technical, Old Mutual General Insurance Company, “We have discovered that the Nigerian perception and affinity towards insurance has remained low in spite of Nigeria’s huge population. The importance of insurance as a risk management tool cannot be underestimated. In the third quarter of 2018, insurance companies paid claims totalling N145 Billion to policyholders. By implications, the industry claims payout effectively prevented a massive economic loss which ordinarily would have caused untold financial crisis to those affected by various forms of incidents. What Old Mutual aims to fulfill in a bid to provide sound financial security and advisory services, is to educate Nigerians on how insurance affords them a well-rounded life rather than one where they fail to venture due to fear of risks.”

In a similar vein, Alero Ladipo, Marketing Executive, Old Mutual says, “When we compare Nigeria to other emerging markets, we have discovered that Nigerians are yet to fully grasp the importance of embracing insurance to mitigate the financial loss caused by risks that abound. By having this knowledge of insurance, we believe Nigerians will be able to make sound financial choices for their families and businesses.”

Renmoney Partners Freshworks on Better Customer Engagement

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Renmoney
Renmoney

Renmoney one of Nigeria’s leading fintech companies, has deployed Freshworks customer engagement software to set up an integrated support and CRM system. Renmoney provides convenient loans, savings and fixed deposit products to Nigerians.
Last year, Renmoney delivered over 95,000 loans to individuals and small businesses via its website, contact centre, agent network and branches. The interactions across multiple channels created complexities that made it challenging to maintain a holistic view of each customer.
Freshworks customer engagement software provides Renmoney with a comprehensive view of customers contacting the business and a platform to leverage that information to personalize customer interactions across all channels. Before the integration, Renmoney relied on multiple tools for customer support and was looking to transition to one dedicated and dependable support and CRM tool.
The native integration that Freshworks offers between its CRM (Freshsales) and Support (Freshdesk) solutions ensure that Renmoney’s sales and support teams have a 360-degree view of their customers’ transactions and serve them better, with context.
“Using multiple solutions to handle customer data was significantly affecting our ability to scale and serve more customers. We needed a solution that would meet our needs without introducing complexity,” said Oluwatobi Boshoro, CEO of Renmoney. “With Freshworks, we have readily available CRM data which will allow us achieve best-in-class customer support. We’re passionate about leveraging the best tools available to make our internal processes smoother, while increasing convenience for our customers.”
“Having a 360-degree view of the customer is indispensable in the finance sector where multiple departments get in touch with the same user. Complete context is required, both by sales and support. Our products integrate with each other seamlessly and enable an all new level of customer engagement,” said Arihant Jain, Director for Middle East and Africa, Freshworks.