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NAICOM Approves Ademola Abidogun as Guinea Insurance CEO

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Ademola Abidogun Managing Director/CEO Guinea Insurance Plc
Ademola Abidogun Managing Director/CEO Guinea Insurance Plc

The National Insurance Commission (NAICOM) has approved the appointment of Ademola A. Abidogun as the substantive Managing Director/Chief Executive Officer of Guinea Insurance PLC.

The approval came in a letter dated November 8, 2019, captioned “Final Approval to Appoint Mr. Ademola A. Abidogun as the Substantive Managing Director/CEO of Guinea Insurance PLC.

In a statement by the Chairman, Board of Directors of the company, Barrister Godson Ugochukwu, “ Mr. Abidogun brings to Guinea Insurance PLC, 24 years experience in providing strategic and operations leadership in uniquely challenging situations in the insurance industry.”

Ademola Abidogun Managing Director/CEO Guinea Insurance Plc
Ademola Abidogun
Managing Director/CEO
Guinea Insurance Plc

He is a seasoned professional with inestimable depth and wealth of technical experience acknowledged industry-wide. His combined expertise in marketing, insurance broking, underwriting/claims administration, oil and gas, banking, telecoms, reinsurance, product development, business risk advisory, special risks and strategic planning, offer a formidable springboard for relaunching the Company’s propensity to act and hence, develop and implement sustainable plans for long-term growth and shareholder value creation. Prior to his appointment, Ademola had championed the affairs of many companies in the insurance industry; the most recent being: Fin Insurance Company Limited, where he served as Executive Director, Technical/Operations and Ag. Managing Director.

At Cornerstone Insurance PLC, he pioneered the Bancassurance/Retail team as Assistant General Manager. He holds a Master of Science degree in Business Administration from Rivers State College of Science and Technology (2007); He is an alumnus of the prestigious London and Lagos Business Schools as well as the University of Texas. As an erudite insurance professional; he has attended numerous management courses and seminars both locally and internationally.

In a related development, the 61st Annual General Meeting of the Company holds on Wednesday, November 20, 2019 in Uyo, Akwa Ibom State; and as consistent with the conduct of annual general meetings, Mr. Ademola Abidogun’s appointment as Managing Director/Chief Executive Officer, will be ratified following the resolution by shareholders of Guinea Insurance PLC at the forthcoming annual general meeting.

National Assembly to Support AMCON on Debt Recovery

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L-R: Executive Director, Asset Management Corporation of Nigeria (AMCON), Dr. Eberechukwu Uneze; Managing Director/CEO, Mr. Ahmed Kuru; Chairman House Committee on Banking and Currency, Hon. Victor Nwokolo; his Deputy, Hon. Hafiz Kawu; AMCON Group Head, Enforcement, Mr Joshua Ikioda; another member of the committee; Hon. Babangida Ibrahim and Executive Director of Operations, AMCON Mr Aminu Ismail at the Lagos retreat
L-R: Executive Director, Asset Management Corporation of Nigeria (AMCON), Dr. Eberechukwu Uneze; Managing Director/CEO, Mr. Ahmed Kuru; Chairman House Committee on Banking and Currency, Hon. Victor Nwokolo; his Deputy, Hon. Hafiz Kawu; AMCON Group Head, Enforcement, Mr Joshua Ikioda; another member of the committee; Hon. Babangida Ibrahim and Executive Director of Operations, AMCON Mr Aminu Ismail at the Lagos retreat

Federal House of Representatives Committee Chairman on Banking and Currency, Hon. Victor Nwokolo has assured Nigerians that the 9th National Assembly would take all necessary measures that would support the Asset Management Corporation of Nigeria (AMCON) in realizing the huge outstanding debt of over N5.4trillioon owed it by obligors before its sunset.

Recall that AMCON with the assistance of the 8th National Assembly successfully amended the AMCON Act, which President Muhammadu Buhari signed into law earlier in the year. The amended Act further provided AMCON with additional powers to deal with the obligors.

Since government is a continuum, Nwokolo who was addressing members of the House Committee on Banking and Currency at retreat, which began in Lagos on Wednesday affirmed that the National Assembly through the committee, which has oversight mandate over AMCON would work to ensure that AMCON not only performs its function satisfactorily, but ensures that the corporation delivers on its expected mandate given that AMCON is a creation of the parliament in 2010.

L-R: Executive Director, Asset Management Corporation of Nigeria (AMCON), Dr. Eberechukwu Uneze; Managing Director/CEO, Mr. Ahmed Kuru; Chairman House Committee on Banking and Currency, Hon. Victor Nwokolo; his Deputy, Hon. Hafiz Kawu; AMCON Group Head, Enforcement, Mr Joshua Ikioda; another member of the committee; Hon. Babangida Ibrahim and Executive Director of Operations, AMCON Mr Aminu Ismail at the Lagos retreat
L-R: Executive Director, Asset Management Corporation of Nigeria (AMCON), Dr. Eberechukwu Uneze; Managing Director/CEO, Mr. Ahmed Kuru; Chairman House Committee on Banking and Currency, Hon. Victor Nwokolo; his Deputy, Hon. Hafiz Kawu; AMCON Group Head, Enforcement, Mr Joshua Ikioda; another member of the committee; Hon. Babangida Ibrahim and Executive Director of Operations, AMCON Mr Aminu Ismail at the Lagos retreat

While commending the previous assembly, the management of AMCON under the leadership of Mr Ahmed Lawan Kuru, its Managing Director/Chief Executive Officer, and the executive arm of government for amending the AMCON Act, the Chairman said the National Assembly will indeed continue to amend the Act until the federal government achieves that target for which AMCON was created in the first place, which is to stabilize the financial sector.

Given that the AMCON Act has been amended and already signed into law by President Buhari, Nwokolo said the national assembly will continue to strengthen the laws of the country on enforcement. He said enforcement has become critical given the tactics of the debtors, which has constrained AMCON from achieving optimum results especially since public funds were used to buy these loans that helped prevent systemic collapse of the banking sector in Nigeria at the time AMCON was created in 2010.

AMCON Managing Director/CEO, who challenged the lawmakers to consolidate on the gains of the previous national assembly said it is in the interest of the Nigerian economy to recover the debt because it was not established as a charity organisation.

He said AMCON raised its funds through: a. Share Capital of N10 billion contributed equally by the Ministry of Finance (“MOF”) and Central Bank of Nigeria (CBN); b. 6% Bonds issued for a discounted value of N4.042tn (face value of N5.6tn) for the acquisition of Non=Performing Loans (NPLs) and the recapitalization of Eligible Financial Institutions (EFIs) and cN500bn Debenture from the CBN at 3% annual interest rate, payable 2021.

Kuru said AMCON purchased 12,743 NPLs or EBAs worth N3.8 trillion from 22 Eligible Financial Institutions (EFIs) for a purchase price of N1.8 trillion. The purchased are covered by various collaterals.

Interswitch, Visa Partner on Digital Payment across Africa

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Interswitch new logo

Interswitch Limited, a leading technology-driven company focused on the digitisation of payments in Nigeria and other countries in Africa, and Visa Inc., the world leader in digital payments have announced a strategic partnership that will further advance the digital payments ecosystem across Africa.

As part of the agreement, Visa will acquire a significant minority equity stake in Interswitch.

The investment makes Interswitch one of the most valuable African FinTech businesses with a valuation of US$1 billion. Visa will join globally renowned investors, Helios Investment Partners,TA Associates and IFC, as shareholders in Interswitch, alongside Company management.

Founded in 2002, Interswitch disrupted the traditional cash-based payments value chain in Nigeria by introducing electronic payments processing and switching services. Today, Interswitch is a leading player in Nigeria’s developing financial ecosystem with omni-channel capabilities across the payments value chain, processing over 500 million transactions per month in May 2019.

In 2018, electronic payments in Africa accounted for only 12 per cent of transactions by volume, compared to 54 per cent in Europe and 79 per cent in North America. Sub-Saharan Africa is the fastest-growing digital payments market in the world, with electronic payment volume expected to grow at a CAGR of approximately 35 per cent from 2018 to 2023in the region (excluding South Africa).

This progress is expected to be driven by the deepening payments infrastructure, population and urbanisation growth, GDP growth above the global average, increased mobile and internet penetration, as well as a supportive regulatory landscape for electronic payments and financial inclusion.

Interswitch’s core market, Nigeria, is the largest economy in Africa with a rapidly growing electronic payments market. Point of sale (“POS”) and ATM transactions per adult grew at a CAGR of 94 per cent and 59 per cent from 2013 to 2018, respectively.

In Nigeria, there were only 11 card transactions per adult per annum in 2018 compared to 92 in markets like South Africa,126 in Brazil and 465 in the UK. Despite this market under-penetration, POS card transactions in Nigeria are expected to grow at a CAGR of 63 per cent between 2018 and 2023.

In addition to its switching and processing services, Interswitch owns Verve, the largest domestic debit card scheme in Africa with more than 19 million cards activated on its network as of May 2019.

The business also operates Quickteller, a leading multichannel consumer payments platform, driving financial inclusion across Nigeria with over 270,000 access points, as of 2018, from which consumers can initiate peer-to-peer transfers, bill payments, airtime purchases, and other e-commerce transactions, processing over 42 million transactions monthly as of 31 July 2019 (equivalent to over NGN560 billion (US$1.5 billion) through direct, indirect and Paypoint channels).

Interswitch’s unique market capabilities and strong consumer proposition, has enabled it to deliver consecutive years of sustainable profitable growth.

The partnership will create an instant acceptance network across Africa to benefit consumers and merchants and facilitate greater connectivity for communities. Both parties will also retain their respective independent solutions, and Interswitch will retain its scheme neutral strategy.

Mitchell Elegbe, Founder and Chief Executive of Interswitch, said; “Sub-Saharan Africa is the fastest growing payments market in the world, with growth driven by a young and dynamic population, rapidly evolving consumer behaviour, and an increasing desire for payment solutions that can be accepted across the continent and abroad. I am delighted that Interswitch has formed a partnership with Visa, with whom we plan to drive the next phase of transformation in the African payments landscape.

Andrew Torre, Regional President CEMEA, Visa, said; “Africa is a priority region for us, and we continually seek strategic partnerships with local players to further strengthenour leadership position and enhance the payments ecosystem across the continent. This partnership aligns with our global strategy to work with and invest in innovative partners, and we look forward to working with Interswitch to provide new consumer and merchant experiences and support the rapid growth of digital commerce across Africa.”

BabatundeSoyoye, Helios’s co-founder and Managing Partner, added, “A strategic investment by Visa, the world’s leader in digital payments, into Interswitch is a substantial endorsement of the Company’s expertise in African payments. As an active investor in leading African payments businesses, we see tremendous opportunities to digitise payments across the continent and have worked closely with Interswitch’s management team to build a high quality and scalable platform geared to address some of these opportunities. We look forward to further collaboration with the Company alongside Visa.”

The transaction is subject to the relevant regulatory approvals and is expected to close by Q1 2020.

FT Partners acted as exclusive strategic and financial advisor to Interswitch on this transaction.

Much Ado About Cybersecurity

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By Elvis Eromosele

These terms: cyberspace, cybercrime, cyberattacks and cybersecurity are increasingly gaining grounds in today’s society. They are readily on the lipsof individuals, ranging from small businesses and corporations to governments. The entry of these terms into the common lexicon shows the pervasiveness of internet today.

While cyberspace, according to Wikipedia, refers to the virtual computer world, it is today a conventional means to describe anything and indeed everything associated with the Internet and the diverse internet culture.

It has become evident that the growing access to mobile internet services and the widespread, interconnected digital technology brings cyberspace within the reach of millions of Nigerians and businesses. Today, the cyberspace is the go-to-space for work, play and relaxation.

However, sadly, because people with evil intentions would always seek to take advantage of this space as it contains data of any kind, systems security has become the most important element for all the players in the cyberspace. These so-called evil people launch attacks and commit crimeson the internet, this is done in cyberspace is called cyberattacks or cybercrime.This means more and more individuals and businesses are susceptible to cyberattack.

To curb this act, the emergence of the digital economy has led to a growing urgency to protect players in cyberspace.The urgent need therefore is to protect players in cyberspace and ensure integrity of information which is the basis of the digital economy.

Today, while it is clear that almost everyone has an idea about cyber security, it is still doubtful if anyone is really doing enough to guarantee it.The truth still remains that the threat of cyberattacks is real and this growing threat is with the potential to stall progress or cause the collapse of the digital economy.

This is certainly a multi-faceted challenge. Individuals, businesses and the government have to be prepared against its onslaught.The question however is: What sort of damage can result from cyberattacks and cybercrime in general?Hard to tell until its experienced.

Consider the result of a recent survey conducted by International Monetary Fund(IMF). It indicates that “cyberattacks are bringing in $100 billion in losses to financial institutions (FIs).” This is due to the fact that FI’s play a vital role in procuring and handling funds.

According to the IMF Staff Modeling Exercise report, “hackers choose FI’s as easy targets due to the fact that they can spread the attack quickly through the interconnected financial system”.

The reference here is to Denial-of-service (DOS) attacks, Man-in-the-middle (MITM) attacks, password attacks and so on.

In Nigeria, where nearly everything is hush-hush no one can really tell how many companies have faced denial of service threat? How many have paid various ransom to access their own files?  These figures may not be in the open but they are real nonetheless.

Also take a look at the huge sums associated with cyber fraudsters nabbed by the EFCC recently-mind boggling figures that were almost unimaginable a few short years ago.

To bring it closer, another prevalent form of attack; one that nearly everyone must have heard of, is someone locking a member out of a WhatsApp group and then using his number to scam other members. For this, the fastest way to combat this threat is to quickly set up two step authentication code NOW.

One cheery news here is that the National Information and Technology Development Agency (NITDA), the official government body saddled with the responsibility to develop and regulate information technology in Nigeria, is demonstrating that it is aware of the issues.

The Director-General of the agency, Kasheem Inuwa, noted at a recent forum that “the increasing use of digital technologies is continually exposing sensitive information and critical systems to risks and threats in cyberspace.”

In combating the problem, he revealed that the agency is implementing new regulations, inspecting and examining regulated entities, providing support to its constituents and collaborating with relevant stakeholders and sensitizing citizens.

It must now consider establishing a department dedicated to coordinating cyber security regulations and policies in the country in line with global best practice. NITDA cannot afford to be reactive at this time but proactive to help Nigeria stay ahead of the risk.

Themenace is real. The danger is close to all. The loss affects many.

Governments and its agencies have the responsibility for policies and regulations to limit incidences of cyberattacks and cybercrime. They should educate the populace about the cyber security. Cue NITDA. In addition to the government’s efforts, to curtail the menace and eliminate the danger, everyone must be involved. All hands must be on deck because the responsibility belongs to each one of us. The national assembly should look closely at reforming relevant laws and where necessary explore new laws to effectively manage cyberspace. As a guide, it may want to check out what other countries are doing.

To add to this, organizations that offer and provide services over the internet must install robust cybersecurity solutions. They must spare no expense to ensure the security of transactions on their platforms. Financial and cloud services providers must be particularly involved here.

Cybersecurity is not the place to penny pinch or cut expense to improve profit. Firms must realize that installing multilayer security is systems is no more a luxury but a must have.Corporations offering cloud services have a particular role to play. They must invest massively in security infrastructure.

For the individual, he/she must also watch out for his personal security. Follow basic rules for online security. Principally, people must learn to keep personal information professional and limited, ensure privacy settings stay on and that internet connection is secure.

In addition, individuals must learn to choose strong passwords, be careful what and where they download and be wary of sharing private information over free and public Wi-Fi.

Countless conversations have been held concerning cybersecurity, it is time for actions totake place and there is absolutely no better time than now to start. Like never before, information integrity, confidentiality and security must today be sacrosanct.

It is only through eternal vigilance and proactive measuresthat we can curb incidences of cyberattacks and cybercrime.

Elvis Eromosele, a Corporate Communication professional and public affairs analyst lives in Lagos.

Editors Tackle FG over Social Media Regulation, Elects Isah Ag President

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The Nigerian Guild of Editors (NGE) has cautioned the Federal Government against regulating the social media in Nigeria as such measure is in clear contravention of Section 39 of the 1999 Constitution (As amended), which guarantees every Nigerian citizen the right to “freedom of expression, including the right to hold opinions and to receive and impart ideas and information without interference.”

A communiqué issued by the NGE after its Standing Committee meeting in Lagos reads in part:

“The Guild reminds the Federal Government of the dire consequences of similar attempts in the past to gag freedom of speech, as such initiatives were usually misconstrued by security agents and some public officials to harass, arrest and in most cases, illegally detain journalists and other Nigerians for holding their opinions.

Advising the Federal Government to seek ways to maximize social media to disseminate information on the activities and policies of government, rather than its current attempt to stifle it: the Guild urges the government to engage the founders and promoters of social media, namely: Facebook, Instagram and Twitter among others – to creatively find ways of sieving information disseminated through their respective channels, to curtail extremisms of violence and hate speech.

Recognising  that Nigeria is already in the red zone of nations with very poor record of Press  Freedom and Freedom of Speech, the Guild notes, for instance, that the 2019 World Press Freedom Index published by Reporters Without Borders places Nigeria in a distant 120th position among 180 nations under review. Also, in the 2019 Global Impunity Index published by the Committee for the Protection of Journalists (CPJ), which chronicles countries where criminal groups, politicians, government officials, and other powerful actors resort to violence to silence critical views, dissent and particularly the media, Nigeria ranks as high as the 12th position, sharing the top bracket with impunity-prone and conflict-riddled nations like Syria, Afghanistan, Somalia, Mexico, Pakistan etcetera.

Sadly, this is not a good profile and the Federal Government of Nigeria should not take further actions that would add to this unpleasant tar on the nation by seeking to ‘sanitise’ Social Media but, should rather build bridges and collaborations with the Nigerian media and promoters of social media. Such synergy and partnership in an Information Age, is the best way to make the most of the advantages of social media which far outweigh any perceived disadvantages.

The Guild notes that Nigeria has enough extant laws, including the Cyber Crime Act 2015, to deal with issues of ‘hate speech’ and ‘Fake News’. It urges the government to test such laws in the courts of competent jurisdictions in accordance with due process of the law rather than create another legal instrument and atmosphere that would give agents of state the latitude to harass and criminalise citizens especially journalists.

The Guild observes that in most cases, it is the officials of governments at all levels that push out Fake News and hate speech by their words and actions; stressing that it behoves  government actors to check their actions and utterances.”

Meanwhile, Mr. Mustapha Isah has been elected as Acting president of the Guild to fill the vacant position of Mrs. Funke Egbemode as President, upon her appointment and acceptance of offer as Commissioner for Information and Civic Orientation in Osun State.

The Guild congratulates Egbemode on her appointment.

2019 Africa Visa Openness Index: AU, AfDB Reports Improved Visa Regime in Africa

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For the first time, African travellers have liberal access to over half the continent, the 2019 Africa Visa Openness Index published by the African Union Commission and African Development Bank, reveals. The report was launched on Monday on the sidelines of the Africa Investment Forum, which opened in Johannesburg, South Africa.
The progress on visa openness in Africa follows growing momentum for greater integration between countries and signals that policymakers across the continent are pushing reforms, making it easier for African businessmen and women, investors, students and tourists to travel.
This fourth edition of the Index shows that 47 countries improved or maintained their visa openness scores in 2019. African visitors no longer need a visa to travel to a quarter of other African countries, whereas visa-free travel was only possible to a fifth of the continent in 2016.

Currently, 21 African countries also offer eVisas to make travel more accessible, up from up from 16 in 2018, 13 in 2017, and 9 in 2016).
The 2019 top performers on visa openness rank among the top countries for foreign direct investment in Africa, and benefit from strong levels of growth, including in tourism. The Index shows that Seychelles and Benin remain the top two countries on visa openness in Africa, with their visa-free policy for all African visitors. Ethiopia moved up a record 32 places on the Index and entered the top 20 most visa-open countries in Africa.
African Development Bank President Akinwumi A. Adesina said, “Our work on the Africa Visa Openness Index continues to monitor how Africa is doing on free movement of people. Progress is being made but much still needs to be done. To integrate Africa, we should bring down the walls. The free movement of people, and especially labour mobility, are crucial for promoting investments.”
Despite the gains shown in the report, there is the need to move further. In 2019, only 26% of Africans are able to get visas on arrival in other African countries, up by only 1% compared to 2016.

Ecobankmobile *326# Partners AFRIMA to Promote Music, Creative Industry

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Ecobankmobile *326# has announced its partnership with the All Africa Music Awards (AFRIMA) 2019 slated for Lagos, Nigeria from 20th through 23rd, November 2019.

AFRIMA, Africa’s most glamorous music event, is an annual celebration of African talents from all regions of the continent. The Lagos Awards which is the 6th edition has as its theme: “Feel Africa”.

Announcing the partnership in Lagos, Managing Director, Ecobank Nigeria, Patrick Akinwuntan said it is one of the several initiatives by the Pan African Bank to boost tourism, culture and the entertainment industry in Africa. He said it is also in line with Central Bank of Nigeria (CBN)’s initiative for banks to support the growth of the creative industry in the county.

According to Mr. Akinwuntan, Ecobankmobile *326#  is pleased to support the growth of the creative and music industry which is a key driver of Africas history and rich culture and most significantly youth engagement and empowerment.

“As the Pan-African bank, Ecobank is proud to partner with Africa’s most renowned music awards, which is a symbol of our support to building the family and lifestyle of Africans. Ecobankmobile *326# is joining AFRIMA to ensure that  the Lagos show is a success.“ He stated.

Further, Mr. Akinwuntan said Ecobankmobile *326#, Ecobankpay, Ecobankmobile App, Ecobankxpress Account are bringing easy, affordable and convenient financial services to the youth, entrepreneurs and businesses, both local and foreign which are expected at the events.

“Our products interact with the lifestyle of Africans.  Ecobankmobile *326# makes it easy to open an instant account, make transfers, pay Bill’s and buy airtime.   Our integrated Ecobankmobile App works seamlessly across all 33 countries where Ecobank operates in Africa; also, the EcobankPay offers customers a multi-channel payment experience that includes Mobile QR payment at merchant storesThe channel has a distinct advantage of supporting the three main payment schemes, Masterpass, mVisa and mCash thereby broadening acceptability regardless of which bank a client makes payment from.  Merchant QR is set up via Facebook Messenger as well as USSD payment for feature phone users.

Also speaking, President and Executive Producer, AFRIMA, Mr. Mike Dada said:

“The AFRIMA-Ecobank partnership for the 6th All Africa Music Awards brings together deep skills in financial and culture industries strategy, product ideation, technology development and deployment and organizational change management to help support African communities for successful socio-economic transformations.”

The statistics for AFRIMA events engagement in past editions are staggering –237,500 creative works submitted for awards consideration in the last six years; 84 media partners across Africa and beyond; 11.6million social media engagement on AFRIMA and 43.1million hits on AFRIMA website annually where voting for the awards occurs.

“The sheer size of data we collate is amazing. It takes only a true visionary organisation to see the opportunities for greater market leveraging to generate industry leading products, solutions and technology platforms to drive far more business impact for their clients.”

LASUMBA Heritage Holds 2019 Convention Nov 30

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LASUMBA Heritage, an Association of Alumni and Managers of Lagos State University, Master of Business Administration (MBA) Programme is set hold her convention in a grand style in Lagos on Saturday, November 30,  2019 at the Lagos Country Club, Ikeja.

The Association was formed with the aim of encouraging continuous professional interaction among members and relevant stakeholders. LASUMBA Heritage is one of the world’s largest business schools’ Alumni and a professional community with over 30,000 Managers who are strategically placed in both public and private organizations in Nigeria and in the diaspora.

One of the flagship programs of the Association is the Convention Programme where Alumni and Managers come together to share insights on National issues that bothers on Business and the Economy with the aim of proffering solutions to National challenges.

The Theme of this year’s Convention is Rebuilding National Economy: Professionalism and Integrity as Pathway.

The Honorable Commissioner of The Environment and Water Resources, Lagos State Mr. Tunji Bello is the Chairman of the Occasion while the Keynote Speaker is Mr. GbolahanLawal, the Honorable Commissioner for Agriculture in Lagos State. The Special Guest of Honour of the event is Mr. Tony Agenmomen (FNIMN), the President and Chairman of Council of the National Institute of Marketing of Nigeria.

The event will also be attended by the Vice Chancellor of Lagos State University Prof. Olanrewaju Fagbohunas the Chief Host among other dignitaries in both private and public sector.

According to Dr. Tunde Odeyemi, the Chairman of the 2019 Convention Committee, this year’s Convention is going to be with pomp and pageantry and it is projected to be attended by over 400 alumni, managers and guests.

All members of LASUMBA Heritage in Nigeria and abroad have been invited to attend the Convention.

Almond Insurance Consumers Forum, Nite Set for Nov 22

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Faith Ughwode CEO Almond Productions Limited
Faith Ughwode CEO Almond Productions Limited

Almond Productions Limited, promoters of the annual Insurance Consumers’ Forum (ICF) is set to host the event once again this year in Lagos.

The Insurance Consumers’ Forum (ICF) which started in 2013 provides a robust platform for interaction between insurance practitioners and the insuring public in a No-Holds-Barred atmosphere on issues that bothers on excellent customer service delivery. Following the success of previous editions, the stage is now set for the 2019 edition in Lagos.

The Forum with the theme: Creating and Sustaining Positive Customers Experience Key to Insurance Growth in Nigeria will hold on Friday, 22nd of November at NECA House, Alausa Ikeja by 9:30am.

The Forum this year will be chaired by Mr. GUS Wiggle, Managing Director WJE Integrated Resources Limited. Guest Speaker this year is Dr. Sarafadeen Raji, Insurance and Health Management Consultant and Director, Academic Planning, Federal Polytechnic, Offa while the Discussants/Panelists are Mr. Bode Opadokun, Managing Director, FBN General Insurance and Mr. Ebose Augustine Osegha, Managing Director, Anchor Insurance Company Limited.

Other highlights of the Forum this year is the Open Forum which will focus on the menace of FAKE CARGO Insurance at the ports.

The panelists are the Zonal Coordinator, Zone A, Nigeria Customs Service; Chairman, Association of Nigerian Licensed Customs Agents ( ANLCA) and Chairman, National Association of Government Approved Freight Forwarders ( NAGAFF) as well as Registrar, Council for the Regulation of Freight Forwarding in Nigeria ( CRFFN).

For the first time this year, the Forum will have the Regulators Panel which will examine the sub-theme: Revolutionising Customer Service in the Nigerian Insurance Industry: The Role of the Regulator. Moderator of session is Dr. Adebayo Kolade, Executive Director, Zygosis Nigeria Limited.

The Forum according to Faith Ughwode, CEO, Almond Productions Limited is bigger and better this year because of the scope of participants who are drawn from trade groups in the formal and informal sectors, federal and state government agencies and parastatals, officers from the various law enforcement agencies who have dealings with the enforcement of insurance in Nigeria.

The grand finale of the Forum this year is the 2019 Insurance Industry and Consumers Nite also holding on the 22nd of November at the Shell Hall, Muson Centre by 6pm for the Red carpet.

The Insurance Industry and Consumers Nite is a social platform aimed at demystifying the insurance industry and connecting with the entertainment industry to create awareness about the importance and benefits of insurance in a fun and relaxed atmosphere.

The event also aims to eradicate the negative notion about insurers being ‘collectors of premium’ who don’t give anything back to those who don’t suffer loss. There is no doubt that the entertainment industry is a sure way to open up the insurance industry, especially the millennials  on social media.

Headlining the event this year are Akpororo, Kenny blaq, Destalker, AB Jokes, Ushbebe and a host of others with musical performance by Peruzzi.

The epoch-making event will also witness the award of distinction to Mr. Shola Tinubu whose tenure as President of the Nigerian Council of Registered Insurance Brokers ends in October for his innovations at the Council secretariat.

WHY SMART COMPANIES OUTSOURCE TALENT ACQUISITION

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Source: pinterest.com

By Michael Downing

Last year, vacant positions were at a 17-year high; the unemployment rate at a low 3.9%. Across industries and at companies large and small, hiring teams are scrambling to find and attract the right applicants to fill their open roles.
Talent acquisition, the ongoing strategy for finding and hiring managers, leaders, and specialists, focuses on planning for challenging job markets like the one we’re currently in. A good talent acquisition approach helps companies benefit from a deep talent network and rigorous vetting that cuts down on time-to-hire, lowers turnover rates, and streamlines the entire hiring process.

Companies seeking to thrive in a competitive job market should outsource their talent acquisition function to save money, reach more candidates, and diversify their workforce. Here are some good reasons why your business should outsource talent acquisition.

Improve the quality of your hires
A talent acquisition firm is well-versed in finding the best candidates on the market. Professional recruiters know where to look for candidates, what qualities make an individual most qualified, and how to approach even passive candidates.

Put your recruitment in the hands of specialists: you would hire a marketing agency to design and run your advertising campaigns, so why would hiring be any different? Outsourcing your talent acquisition and recruiting function gives your company broader and deeper access to individuals with the right specialized skills and expertise.

Save money on recruiting costs
It’s estimated that the cost to hire a new employee can be over $40,000 per employee. And, if the new hire is a bad fit, the cost of making the wrong hire can be up to 2.5x salaryHR costs can go through the roof quickly, which is why working with a recruiting firm has an immediate positive impact on your bottom line.
“Besides labor costs, the costs related to recruiting activities include advertising on job boards, background screening, applicant tracking systems, and recruiting technology. These costs are all rolled into one when companies outsource recruiting.

And it’s usually less than trying to conduct an effective recruiting campaign in-house,” writes one recruitment expert. Outsourcing your talent acquisition saves on hidden costs as well. The entire hiring process becomes more streamlined, targeted, and effective.

Keep resources dedicated to core business activities
Hiring and recruitment are two areas that can become capital-intensive and resource-heavy. For smaller companies that may not have the resources to support these functions, outsourcing may be the best option.

Resources previously dedicated to the hiring process can be reallocated to core business functions – fueling growth, innovation, and serving the business’s customers and stakeholders. Outsourced recruiting allows a company to focus on what they do best while providing the support and talent to continue to achieve your mission.

Reduce employee turnover rate
There’s evidence to show that outsourcing your talent acquisition and recruiting leads to better hires – lowering the overall employee turnover rate. According to one study, 80% of employee turnover is due to bad hiring decisions.
“The various reasons behind bad hires include pressure to fill the role quickly, inability to find quality candidates, or lack of tools to pinpoint the right person. Companies should delegate recruitment to an organization that specializes in leveraging alternative hiring methods to find and vet ideal candidates,” writes one hiring expert. For companies seeking to lower their employee turnover, outsourcing talent acquisition could be the silver bullet solution.

Access talent from all over the globe
Perhaps the biggest benefit of outsourcing recruitment is gaining access to a broader range of candidates from all over the world. Companies are becoming globalized, seeking diverse talent as they expand their footprint.

Recruiters at talent agencies have more experience working in different recruiting disciplines in multiple geographies than your typical in-house recruiter. If your company seeks to expand to a new location, talent acquisition firms offer a shortcut to the best talent on the market.
Expansion aside, remote work is becoming more widely accepted: more than 60% of companies had remote workers in 2018. Talent acquisition firms have a deep network of contacts, sourcing resumes from around the world to help firms compete in the competitive hiring environment. Outsource your talent acquisition and recruiting to realize the benefits of a diverse workforce, lower turnover, and streamlined hiring.

MICHAEL DOWNING

Michael is the Managing Partner at Elevate Talent, a recruiting agency that helps companies build their Go-To-Market and People Operations teams.

NAICOM: ‘Policyholders Remain Key Component of Insurance Industry’

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Mr. O. S. Thomas Acting Commissioner for Insurance National Insurance Commission (NAICOM)
Mr. O. S. Thomas Acting Commissioner for Insurance National Insurance Commission (NAICOM)

The National Insurance Commission (NAICOM) says that policyholders remains a key component of the insurance industry in Nigeria and therefore must ensure they are treated fairly and protected as enshrined in the relevant laws; while at the same time balancing the supervisory role of ensuring financial soundness and reliability of insurance institutions in the country.

Mr. O. S. Thomas, the Acting Commissioner for Insurance said at the 2019 Interactive Session with Major Consumers of Insurance Products in Lagos that customers’ satisfaction is central to the sustainability and success of every business, insurance inclusive.

Mr. O. S. Thomas Acting Commissioner for Insurance National Insurance Commission (NAICOM)
Mr. O. S. Thomas
Acting Commissioner for Insurance
National Insurance Commission (NAICOM)

Thomas, who was represented by Mallam Adamu Balanti, a Director at NAICOM said:

“We are aware of some of the obvious challenges bedeviling the sector either on the side of operators, consumers, investors or regulator. These challenges could be very overwhelming; however, we must not relent in looking for better ways to effectively and efficiently ensure delivery of quality services to policyholders. Suffice it to say that consumers are faced with challenges that may vary from one individual or entity’s experience to another while the provider is faced with constraints that may also differ from one company to the other. But there is no doubt that regular interactions will amongst others foster a better understanding and synergy that will result to better services to the consumer.”

He said the Commission took the step in 2018 to incept the platform to provide the most critical stakeholders in the sector which is the consumer, the opportunity to be heard and be informed first-hand on the workings of the sector.

He listed some of the takeaways from the 2018 event as follows:

  • The need for insurance companies to improve the quality of their service delivery,
  • Need for operators to launch innovative, consumer – specific and problem-solving products,
  • Need to leverage on technology to deepen insurance penetration and above all,
  • Need to ensure prompt payment of claims.

“The Complaints Bureau Unit of the Commission has also been working assiduously to resolve policyholders’ issues relating to non-settlement of claims, contract agreement violation etc. Its doors are widely open to receive and resolve, as much as it can, issues on non-settlement of genuine claims from the public. The Commission has strong passion that insurance consumers are served right and feeling your pulse on the services offered you by your insurers will feed us with ingredients needed to strategise on repositioning the industry for better services.”

He said the current recapitalisation exercise is a move to ensure that the industry becomes more robust in its technical competence and financial base. He added that it will reposition the sector for self-actualisation in terms of growth and development and empower insurers to provide better protection and improved services to their customers.

“Let me reassure policyholders that the Commission shall continue to introduce new reforms and initiatives in line with international best practices for consumer protection and customer satisfaction. Henceforth, insurance companies will be assessed and ranked on the quality of their service delivery to customers and the ranking of companies in this regard will be made public in order to provoke healthy competition among insurers. This we believe will boost consumers’ choice and confidence in insurance.”

The Forum is an annual event organised by NAICOM as part of its mandate at ensuring adequate protection of insurance consumers in Nigeria. It brings all stakeholders together to collectively X-ray the factors that could be responsible for poor service delivery in the sector.

AMCON, EFCC Partner on Debt Recovery

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DEBT RECOVERY: Managing Director/Chief Executive Officer, Asset Management Corporation of Nigeria (AMCON), Mr. Ahmed Lawan Kuru (left) in a handshake with the Acting Chairman of the Economic and Financial Crimes Commission (EFCC), Mr. Ibrahim Magu during one of the strategic meetings of the Presidential Inter-Agency Committee on the Recovery of AMCON Debt in Abuja.

DEBT RECOVERY: Managing Director/Chief Executive Officer, Asset Management Corporation of Nigeria (AMCON), Mr. Ahmed Lawan Kuru (left) in a handshake with the Acting Chairman of the Economic and Financial Crimes Commission (EFCC), Mr. Ibrahim Magu during one of the strategic meetings of the Presidential Inter-Agency Committee on the Recovery of AMCON Debt in Abuja.

Standard Bank Hosts 90 African Clients from 6 African Nations at Shanghai Expo

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Standard Bank will host over 90 clients from six African countries at its networking activities, in partnership with the Industrial and Commercial Bank of China (ICBC), at the upcoming China International Import Expo (CIIE) from November 5 to 10, 2019 in Shanghai.

The CIIE, now in its second year, is the world’s most dominant import trade show and provides opportunities for global exporters to expand their business to China and develop beneficial trade relations with Chinese importers.Three thousand enterprises representing 150 countries are confirmed to participate in the expo, and more than 1 million visitors are expected to visit over its duration.

As the global market becomes increasingly complex with trade protectionism threatening the free trade system, China is seeking to widen market access to the rest of the world to realise the potential of its economy and support the multilateral trade system.

In recognition of China’s intent to open its economy to imports of goods and services from other countries, Standard Bank, Africa’s biggest lender and operator of the Africa-China trade corridor, is exposing export-ready clients to trade opportunities at the CIIE this year.

This is the second time in which Standard Bank has hosted a large delegation at the CIIE, and the 2019 delegation includes clients from South Africa, Uganda, Nigeria, Mozambique, Angola and Ghana spanning a range of sectors including retail, pharmaceuticals, logistics and, most predominantly, agriculture.

“The significant weighting of African clients within the food and agriculture sector is a good match for Chinese importers, who are looking to satisfy demand for quality African products such as wines, fresh produce, nuts, maize, seeds and oils,” says Leon Barnard, Chief Executive, Personal and Business Banking, Africa Regions.

Standard Bank, together with the ICBC, will host bespoke match-making sessions that run concurrently to the CIIE, where the invited African clients will be “matched” for discussion on opportunities with over 500 Chinese clients of the ICBC who are interested in importing African products.

To further support its intent to expand Africa China trade, Standard Bank has two large stands at CIIE for the duration of the expo. The first is situated in the Trade in Service Exhibition Hall (stand 1.1B4-03), while the other features prominently in the Food and Agriculture Exhibition Hall

(stand 8.2B3-01).

“Our clients will get the opportunity to introduce their products to a multitude of Chinese buyers, importers and investors who plan to attend the CIIE. It is a practical and tangible step in rapidly growing trade and investment relationships between Africa regions and China,” says Mr. Barnard.

China has ramped up efforts to support trade with Africa over the past two decades to become the continent’s largest trading partner. This is a result of its embrace of Africa as framed by the Forum on China-Africa Co-operation (FOCAC), which has ushered in exponential growth in China-Africa commercial ties.

These efforts are bolstered by the cooperation between Standard Bank and the ICBC, who together understand the vast potential of China-Africa trade better than any organization owing to their strategic partnership aimed at expanding the import and export value chains between Africa and China.

The two partners have been building an effective trade corridor between China and Africa over the 10 years of their institutional relationship, with both banks working closely together to provide product offerings to meet the needs of both Chinese importers and African exporters at both ends of the trade corridor.

Barnard added: “When we say Africa is our home and that we drive her growth, it is our responsibility to extend ourselves beyond just banking. We must add value by providing our clients with the exposure, information and expertise to foster the relationships and opportunities that drive their growth.”

Most importantly, however, exposing Standard Bank’s African clients to 150 000 Chinese importers at the wider expo presents African businesses, their trade associations and governments, “the biggest opportunity yet to grow the scale, reach, sophistication and inward integration of African businesses and economies through export-led growth,” concluded Mr. Barnard.

USSD Charge: To Be or Not To Be?

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By Elvis Eromosele

Nigerians, like customers everywhere in the world, are averse to price change and introduction. And like good customers, Nigerians are wont to kick and resist price hike under any guise.

This is why when people received text messages from a leading telecommunications services provider hinting of plans to commence charging N4 per 20 seconds on Unstructured Supplementary Service Data (USSD) platforms for money transfer transactions in Nigeria, the Internet literally broke as several people took to social media to express their grievance. It was hot. It was heated. It trended.

Unsurprising it got the attention of the new Minister of Communications and Digital Economy, Dr. Isa Ali Ibrahim Pantami who directed it be suspended until further determination. He has since declared the plan cancelled.

The Bankers’ Committee rather curiously, jumped on the bandwagon and slammed the charges. It more or less called it uncalled for.

The telcos didn’t keep quiet. They, through the Association of Licensed Telecom Operators of Nigeria (ALTON) released documents purportedly showing that the charges had the agreement of the bankers.

ALTON naturally came out strongly in defense of telecom companies in Nigeria over the purported charges for USSD use.

The umbrella body of all licensed telecom operators in Nigeria, speaking through Mr. Gbolahan Awonuga, its Administrative Secretary, noted that the N4.00 was determined by the Nigerian Communications Commission (NCC), the country’s telecom regulator.

According to Gbolahan, the determination of the USSD charges came about via a study conducted by the regulator in 2017 and by May 2019, the determination was issued. He revealed that the study on USSD was conducted by the NCC and industry working group (IWG).

ALTON’s stand indicated it wasn’t afraid of a fight. It questioned the statement credited to the Minister of Communications, Dr Isa Ali Ibrahim Pantami directing the telecom operators to discontinue the charges until he is fully and properly briefed. ALTON stated that the issue being discussed is not policy, but regulation.

“We are confusing regulation with policy. There was a determination on this USSD, even before the appointment of the Minister,” Gbolahan explained.

He argued that the Central Bank of Nigeria (CBN) is protective of the banks, but wondered why the telecom operators cannot be protected. According to him, “It is not about the good boy, but this is a commercial (matter) and the normal thing has been done.  Operators did not come up overnight to charge N4. It was deliberated upon and a decision taken.”

Interestingly, the NCC, Nigeria’s telecom regulator has been uncharacteristically silent on the matter. It would appear that the commission is caught between the proverbial rock and a hard. It can’t be seen to openly contradict the Ministry and Minister. This is expected in a patronage dependent clime like Nigeria, where no institution is truly independent.

For the Minister, well, Nigerians naturally already hailed him as a hero. He is fighting for the welfare of the common man. He is getting plenty of accolades. But it should not end there. He must now demonstrate that he understands the issues and can see the bigger picture.

The truth be told, Nigerians are already inundated with charges and penalties. Consider that there is a penalty for using POS in a cashless country. There is a penalty for making cash deposits. There is also penalty for cash withdrawals. In addition, there is penalty for ATM card, Credit card/Debit card use.

So, the real problem is that the USSD charge is perceived, rightly or wrongly, as another penalty.

And Nigerians are wary of penalties.

Furthermore, the popular view is that the financial sector is the major beneficiary of these charges. The telcos it seems now simply desire a piece of the pie.

No one can argue that they don’t deserve it. They have made humongous investment in the sector. But the point is that this piece of the pie should not come separately from the customers who are already made to pay so much at every turn.

The way forward is that between the financial services firms and the telcos they must explore how to split what is already been collected. The NCC and CBN can be the arbiter in that process.

The government, on its own must decide what it wants. If the goal is to boost financial inclusion then it must cease to support or promote policies that unfairly penalise people for using financial services, regardless of whether it is online or offline.

Where it wants to move forward in the drive for the establishment of the cashless economy, the Federal Inland Revenue Service (FIRS) must stop talking of taxing online transactions. This sort of talk is no doubt counterproductive.

To build a society positioned for the digital economy, the citizens must be carried along, government policies must encourage it and the access to digital services and tools must become ubiquitous.

In the meantime, NO TO USSD CHARGES.

Elvis Eromosele, a Corporate Communication Professional and Public Affairs Analyst lives in Lagos.

Pension Scheme Transfer Window Opens June 2020

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L-R: Susan Oranye, Executive Secretary, PenOp; Peter Aghahowa, Head of Corporate Communications, PenCom; Ronke Adedeji, President of PenOp; Bayo Yusuf, CEO, UBA Pensions Custodian and Wale Odutola, CEO of ARM Pension at the 2019 Annual PenOp Media Seminar in Lagos.

The much-awaited transfer window for the Contributory Pension Scheme (CPS) is tentatively scheduled to open by June 2020.

The transfer window will empower pension contributors to migrate from one Pension Fund Administrator (PFA) to another if they feel unsatisfied with the services of the current PFA.

Mr. Bayo Yusuf, Managing Director/CEO of UBA Pensions Custodian Limited made the announcement at the 2019 Annual Media Partners Seminar organised by the Pension Fund Operators Association of Nigeria (PenOp) in Lagos.

Mrs. Aderonke Adedeji, the President of PenOp and Managing Director/CEO of Leadway Pensure PFA said that data verification is on-going to enable seamless transfer window processing.

She lamented that growth has peaked in the pension system and slowing down due to the prevailing economic situation in the country.

Mr. Peter Aghahowa, the Head of Corporate Communications at the National Pension Commission (PenCom) said as at October 31, 2019, a total of 28, 000 participants have been recorded in the micro-pension plan launched earlier this year for Nigerians operating in the informal sector. He said the figure was generated by 19 PFAs in the industry.

Aghahowa listed some of the challenges facing the micro-pension plan as follows:

  • Low level of financial literacy
  • Low awareness of the micro-pension plan in the country
  • Inadequate technology platform to support the plan

Low NIN registration