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P+ Measurement Services Wins 6 Awards in 2022…LaPRIGA, Brandcom, Others

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P+ Measurement Services, Nigeria’s leading Independent Public Relations measurement and evaluation agency, has through its quality services to clients in diverse sectors attained numerous feats comprising the ‘Best in the use of Research and Measurement’ award at this year’s Lagos State PR Industry Gala and Award (LaPRIGA), the ‘Best PR Measurement Company of the Year and the ‘Best Media Monitoring and Intelligence Company’ awards at the 2022 Brandcom and Nigeria Media Nite-out award ceremonies held respectively in Lagos.

With the latest award at the LaPRIGA (an NIPR Oscar) event held on 2 December 2022, P+ earned the reputation as the foremost company in its industry, outwitting others with cutting-edge services that are advantageous to clients’ successes.

It was also on that premise that the company with its ground-breaking approach to PR Measurement and Evaluation clinched other laurels, at this year’s Nigeria Media Nite-out and Brandcom awards held in October and November, respectively.

The Brandcom event was organised by Brand Communicator, a foremost brands and marketing magazine, which recognises brands and top personnel that have excelled in their industry, while the other is an annual award that celebrates winners in various categories of the media.

Given that, the leading-edge agency has in the past seven years engendered the needed growth for its clients, having worked with over 68 brands and 17 Public Relations agencies in Nigeria, Africa’s largest economy, which is known as the business destination for foreign investors.

Commenting on the honors, the Chief Insights Officer, Philip Odiakose, said P+ is well committed to boosting its clients’ productivity through its various offerings with up-to-the-minute expertise and a value-driven business model that outperforms others in its industry

He stated that the company’s quest for excellence also spurred other achievements like the ‘Most Resourceful and Innovative Media Monitoring & intelligence agency award, and the ‘Prestige Excellence award, both in 2022. Others are the ‘Leader in PR Measurement, Nigeria’ and the ‘PR Industry Influencer in Nigeria’ earned in 2021 by Odiakose.

According to him, P+ measurement and evaluation report is customised to suit brands’ valid metrics and are based on the AMEC Standard in accordance with the Barcelona Principle 3.0, for the provisioning of media monitoring, measurement, evaluation, and performance audit services for clients in the Banking, Telecom, Insurance, Airlines, Tourism, Government, Non-Governmental Organisations (NGOs), Pensions, Health Management Organisations (HMOs), Tobacco, Lifestyle and other sectors.

STI’s Lekan Oguntade Crowned Insurance 2022 CIO of the Year

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L-R: Sanni Oladimeji, DGM, Risk Management & Compliance, Jude Modilim, Executive Director, Technical, Olaotan Soyinka, MD/CEO, Sovereign Trust Insurance Plc, Lekan Oguntunde, AGM/Head, ICT, Segun Bankole, DGM, Corporate Communications & Investor Relations and Kayode Adigun, GM, Finance & Corporate Services at the Head Office of Sovereign Trust Insurance Plc to celebrate with the winner of the 2022 CIO OF THE YEAR AWARD, Lekan Oguntunde, who clinched the coveted Award in the Insurance category.

Lekan Oguntunde is a 1993 Computer Science Graduate from the University of Lagos with a Masters Degree in Business Administration from the University of Port Harcourt.

He is a Microsoft Certified Professional, MCP, and a Microsoft Certified System Administrator, MCSA. He is a professional member of the Business Process Transformation Group, BPTG, in the United Kingdom.

Lekan is an alumnus of the Lagos Business School, having completed the Advanced Management Programme of the Institution. He is also an Associate of the Chartered Insurance Institute of Nigeria, CIIN.

Experts Query Passage of Bill to Exempt National Assembly Staff from Pension Scheme

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A group of industry experts have queried the passage of bill to exempt staff of the National Assembly from the Contributory Pension Scheme (CPS) according to a statement from the Group.

Nigeria’s pension industry has grown over the last 18 years since the Pension Reform Act (PRA) was initially enacted in 2004.

The industry has ensured that the average Nigerian worker is able to retire in peace and dignity. The act brought about the professionalisation of pension fund administration and the growth of the pension industry in Nigeria. There are many gains that the pension industry has achieved and there is a great need to protect these gains from individuals seeking personal gain.

Over the last number of years, we have seen many actors try to reverse these gains, usually from seeking to amend the act that would allow groups of people to leave the scheme. These acts are typically done through legislative actions as certain groups sponsor bills to exit the Contributory Pension Scheme (CPS).

Newspaper reports have come to our attention stating that a “Bill for an Act to amend the Pension Reform Act, 2014, to Exclude/Exempt the National Assembly Service from the Contributory Pension Scheme and Establish the National Assembly Service Pension Board; and for Related Matters (HB 2025)” has been passed by the House of Representatives to exempt the National Assembly staff from the Contributory Pension Scheme by establishing a National Assembly Pension Board.

We are not convinced that this bill was passed in “good” faith. We also believe that an important bill of this nature, should go through the standard and due legislative processes. One of such processes is the convening of a public hearing where all stakeholders that are affected by the bill are invited to discuss and engage.

All the stakeholders like the workers union, labour, the Pension Fund Operators, the Regulators, Employers of labour and other critical stakeholders were not engaged in the process. We are also aware that some principal officers of the House who normally should oversee the passage of bills were unavoidably absent, bringing the integrity of the process into question. We are forced to question whose interests this bill is geared to serve. 

It needs to be ascertained, why the bill was passed without the crucial input of citizens and stakeholders? This breach of sacrosanct legislative processes and the rather hurried passage of this bill, triggers serious concerns and should be revisited urgently in the interest of both National Assembly staff, the pension industry and the nation in general.

As a matter of fact, there are a number of proposed amendments to the current pension act that have been proposed within the house for a number of years. So, for this bill to pass quickly, while the others left unattended to speaks to ulterior motives.

It is pertinent to note that the Federal Government had earlier issued a white paper stating that the Police Force or any other government agency should not leave the Contributory Pension Scheme as the scheme was the Federal Government’s way to have structured and sustainable pensions for its employees.

Furthermore, economic analysis and actuarial reports have shown that it would be impractical and irresponsible to move the police or other sectors of the Federal Civil Service from the current Contributory Pension Scheme (CPS) to a Defined Benefit Scheme (DBS) because of the amount of funds this would cost, the fiscal position of the government and the effect it would have on future retirees.

So, this makes this recent bill to exit the National Assembly staff quite puzzling and at a cross purposes with the Fiscal situation of the country or the stated position of the executive.

 

 

 

Nigerian Content Level Hits 54% in 2022, NCDMB Tasks Indigenous Firms on Compliance

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Mid-way into a 10-year Strategic Road Map for enhanced indigenous participation and utilisation of local assets in oil and gas operations, industry regulator Nigerian Content Development and Monitoring Board (NCDMB) has recorded a 54 per cent Nigerian content level in 2022

Presenting a status report at the 11th Practical Nigerian Content Workshop organised by the Board and DMG Nigeria Events at Uyo, Akwa Ibom State, the Executive Secretary NCDMB, Engr Simbi Kesiye Wabote explained that the average of Nigerian Content performance in the last five years is 44 percent, which represents the period the 10-year Nigerian Content Strategic Roadmap has been implemented so far.

He indicated that the performance in 2022 above is well above the 42-percentage target set by the Project Management Office (PMO), just like in 2021 when 42 percent was achieved, above the target of 38 percent.

He confirmed that the tracking of the performance is based on the Board’s monitoring and evaluation of Industry activities.

Strikingly, the technical capability development pillar of the Road Map stands out as a major highlight as fabrication and construction, hitherto under near-total dominance by foreign firms, had 99 per cent Nigerian content during the period under review.

He further disclosed that 77 out of 96 initiatives under the short- and medium-term categories of the Road Map had been completed in November 2022.

He stated that manpower in the oil and gas industry had reached 81 per cent Nigerian content as of November, while project management as of that month was 80 per cent.

Zeroing in on year 2022, the Executive Secretary revealed that “performance was largely driven by the contracts awarded under the [Nigerian Liquefied Natural Gas] Train 7 Project.” Low points in accomplishment were in procurement, engineering and services, with Nigerian Content as unimpressive as 34, 46, and 50 per cent respectively. These, he assured, would be sufficiently addressed.

Technical data, cited by Engr. Wabote showed the capture of 12 new indigenous operators in the upstream sector of the oil and gas industry, bringing the total to 97. In the service subsector, there were 1,303 new corporate entrants, raising the total to 9,532, while 22,512 individual registrations were recorded, bringing the total to more than 271,000.

The Executive Secretary informed stakeholders that the Board has commenced the process of “allocation of serviced plots to manufacturers [of equipment components, spares, and tools required in petroleum industry operations] to kick start operations within our NOGAPS [Nigerian Oil and Gas Parks] industrial parks at Emeyal 1, Bayelsa State, and Odukpani in Cross River State,” assuring that “Construction work is also ongoing at the other NOGAPS parks in Akwa Ibom, Imo, Delta and Ondo States with Edo as the newest addition to the list.”

Engr. Wabote expressed the Board’s displeasure at the activities of indigenous oil and gas companies, which seek to undermine its effectiveness after they had benefitted from strategic interventions in funding and capacity building programmes of the organisation. He advised them to turn a new leaf and ensure compliance with regulations or face the consequences.

He commended the Group Managing Director of the Nigerian National Petroleum Company (NNPC) Limited, Malam Mele Kyari, who had to fly in from Rabat straight to the Conference in Uyo, for his commitment to NCDMB’s local content drive.

In his own remarks the NNPC boss assured the nation that the effort to deepen the utilisation of gas to drive industrialisation and economic development was very much on course. While emphasising Nigeria’s interest in gas as energy transition fuel, he stated that “Gas provides the opportunity to power the global economy.”

Among several projects embarked upon by Government, he cited the multi-billion-dollar Nigeria-Morocco Trans Saharan Gas Pipeline, which had taken him to Morocco recently. Feedstock for the pipeline, he explained, would be from faraway Brass in Bayelsa State. He further assured, “We will complete the OB-3 [East-West pipeline, with a projected capacity of two billion standard cubic feet] pipeline.”

In a welcome address, the Governor of Akwa Ibom State, Mr. Udom Emmanuel, expressed the joy of the people of the State for the opportunity to host the PNC for a second time.

Represented by the Deputy Governor, Mr. Moses Ekpo, he stated the desire of the State to be considered in plans for oil and gas producing states.

Sterling Bank Earns 5-Peat Victory at Great Place to Work Awards

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Sterling Bank Plc has set a new milestone by winning the Overall Best Place to Work title for the 5th consecutive year at the annual Great Place to Work awards held in Lagos recently.

The award recognises the best Nigerian firms to work for, with Sterling Bank receiving first place in the Large Corporates category ahead of multinationals such as DHL and Deloitte.

The win cements the bank’s reputation as the greatest workplace in Nigeria and sets a new standard for the award’s history. In addition to also receiving the Legends award for its consistent efforts to build a Great Place to Work, Sterling was also honoured with the Victor Ligbagbo award for Best Workplace for Millennials.

These awards continue to highlight a stellar year for the bank with laudable recognitions received for HR Best Practice and HR Optimisation; Adoption of Technology categories from the Chartered Institute of Personnel Management awards, Best-in-Work-Life Harmony at the Human Resources People’s Magazine awards, and an Approved Employer Certification, Gold Category for Trainee Development as awarded by the Association of Chartered Certified Accountants. The bank was also named as one the top 25 places to work in Nigeria by LinkedIn.

It will be recalled that the bank dominated the honorees list at the recent Chartered Institute of Bankers of Nigeria (CIBN) induction event, where more than 20 senior executives were inducted into the body. Additionally, the bank’s young talent development was acknowledged with the award of Next Generation Banker being given to Ayodeji Saba at the CIBN dinner.

Sterling Bank has a storied history as an innovative employer and top destination for talent in Nigeria. The bank has received a series of commendations for her talent sourcing, development, and management practises, including being named a Gold Category Workplace and Nigeria’s Overall Best Place to Work for 2021.

The bank has also received other acknowledgements over the years from companies such as Jobberman and the Chartered Institute of Personnel Management (CIPM).

 

LASAA Unveils 2023 Mobile Advert Stickers for Branded Vehicles

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The Lagos State Signage and Advertisement Agency (LASAA), the agency saddled with the mandate to regulate advertisement displays in Lagos State has announced the release of its 2023 mobile advert stickers for branded vehicles in the State.

Managing Director of LASAA, Prince Adedamola Docemo stated in a statement that the new and improved mobile advert e-sticker will be in force effective from the 1st of January 2023, a development that will render the 2022 sticker invalid.

He reiterated that, just like last year, the agency has fully deviated from the yearly tradition of launching the stickers with pomp and would rather focus on improving the efficiency of the new process.

He explained that the new e-sticker, which was introduced last year, has attracted a lot of commendation from stakeholders. He said LASAA has continuously reviewed and improved the mobile advert e-sticker product throughout the year to assess the process and fix all barriers for better and efficient performance.

Prince Docemo disclosed that the 2023 e-sticker continues to experience constant upgrades with a Quick Response (QR) code scanner application, which is readable with a simple smartphone.

He said: “The e-sticker has been enhanced with internal control mechanism, which comes with specialised bar codes and embedded details, including vehicle particulars and serial numbers for authentication.”

He explained that the new e-sticker comes with new improved security features such as anti-counterfeit properties and authentication system against fraud.

Prince Docemo emphasised that the level of security implemented for ease of confirmation has improved the process of compliance for the agency’s clients. He stressed that all branded vehicles state-wide will be effectively captured on a mobile advert database, thereby making the agency’s ability to monitor compliance and enforcement to work efficiently.

He noted that the incidence of fraud has been hugely minimised, adding that non-compliant vehicles will be impounded and grounded. He assured clients that upon registration, the e-stickers will be available to them within 48 hours.

According to him, LASAA continues to monitor the activities of unscrupulous persons parading themselves as staff of the Agency as well as those working to frustrate its efforts by selling mobile advert stickers belonging to other States. This act LASAA believes is an attempt to cause confusion and conflict within Lagos territory.

He added that LASAA has already taken bold steps to reverse this anomaly. He, however, assured that LASAA is always a step ahead in ensuring that all vehicles branded with logos and adverts are properly registered in Lagos State. He warned that the agency would arrest those who fail to comply.

He also warned clients and customers who are in the habit of patronising touts to desist from such act because LASAA’s operation is fully automated and any forged registration will be easily detected.

He urged all registered clients to install the LASAA verifier app on their smart devices to verify the status of registration of their branded vehicles.

The LASAA e-sticker Verification App is a reliable platform that allows LASAA field officers or law enforcement agencies to verify the authenticity of brand publications on automobiles in the state.

With the verifier app, all information regarding the organisation or individual name, plate number (where applicable), brand type, vehicle type and branding type will be displayed seamlessly to verify the authenticity of the sticker.

The platform has been developed to ensure that branded automobiles have authorised stickers and to eradicate any occurrence of falsified brand information

Prince Docemo expressed appreciation to Governor Babajide Sanwo-Olu for his immense support towards the agency’s initiatives while also stressing that clients’ satisfaction is at the heart of the agency’s business.

 

 

Sterling Bank: The Romance with The Arts at 10th Ake Festival

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Ivorian artist and headline author, Veronique Tadjo; winner of the 2021 Nobel Prize for Literature, Professor Abdulrazak Gurnah, Founder, Ake Festival, Lola Shoneyin and Executive Director, Sterling Bank Plc, Yemi Odubiyi at the 10th Ake Books and Arts Festival opening ceremony in Lagos recently.

Sterling Bank Plc has said it is committed to supporting the annual Ake Books and Arts Festival because it sees Nigeria as part of a larger world and believes that Nigeria’s ultimate competitiveness lies in its energy.

Executive Director at Sterling, Yemi Odubiyi, who disclosed this in a goodwill message at the opening of the 10th edition of the Ake Books and Arts Festival said Nigeria can become a leader in the world and its creative people as part of its competitiveness.

Odubiyi continued by saying that “Nigeria enjoys a comparative advantage in the arts and culture domain, and Sterling, being focused on promoting the development of human capital and improving national competitiveness, is thrilled to have been a part of the festival for the past six years and plans to continue to do so.”

Also speaking, Founder and Director of Ake Books and Arts Festival, Lola Shoneyin said: “I’m often amused when people say they can’t believe how long we’ve been doing this. I believe it has been 10 years. It has been 10 years of bringing brainwaves to life, 10 years of learning, 10 years of celebrating the incredible work that so many of you have done and are still doing and 10 years of making lifelong friends.”

She said ‘Homecoming’ was chosen as the theme of this year’s festival because, “We were going back to Abeokuta where it all began, and it was time to reconnect with our ancestral roots. The main reason ‘Homecoming’ was so perfect is that we couldn’t wait to have you back at Ake after the COVID-19 pandemic”.

She said, after two years of lockdown and online festivals, the festival is back again as participants can mingle, catch up on news and strengthen their friendships. Adding that this moment, this feeling, is what has kept them going.

The Founder said the priority has always been to ensure that guests feel at home since the very first edition of the Ake Festival. Consequently, during this year’s edition of Ake Review, guests were asked to express what home means to them, and the common responses were: A place of love; friendship and a sense of belonging, she said.

Shoneyin thanked the winner of the 2021 Nobel Prize for Literature, Professor Abdulrazaq Gurnah and his wife, Professor Denise Gurnah for honoring the invitation to attend the festival in person. She also thanked the headliner of this year’s festival, Professor Veronique Tadjo, for finding time to be a part of the festival.

Other highlights of this year’s festival include the hosting of Directors of the Global Association of Literary Festivals while many of the panel sessions explored different aspects of the theme.

Some of the sessions focused on why home exerts a pull on us, stirs our creative impulses, influences our creative expressions, evokes profound sentiments, and shapes our perception of the outside world.

Others explored the impact of conflict, capitalism, and climate disasters as well as what it means to be displaced, to live away from home and, of course, to return. The festival also featured book discussions on the idea of a home and how for some people, the home might not be a place of safety, but a place of violence, among others.

Galaxy Backbone, ALTON, IXPN Drum Support @2022 ITREALMS E-Waste Dialogue

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The trio of Galaxy Backbone Plc, Internet Exchange Point of Nigeria (IXPN) and Association of Licensed Telecom Operators of Nigeria (ALTON) have drummed up support for the 2022 ITREALMS E-Waste Dialogue.

The event scheduled for Thursday, December 8 at the Welcome Centre Hotels, Lagos under the theme, ‘e-Waste: Recycle it all, no matter how small!’ according to the Group Executive Editor, ITREALMS Media, Mr. Remmy Nweke, who made these disclosures at the weekend in Lagos, revealed that the Managing Director/Chief Executive Officer of Galaxy Backbone Plc, Prof. Muhammed Bello Abubakar, would be speaking to ‘Recycle it all for e-governance.’

ALTON, Nweke said, confirmed participation through its Chairman, Engr. Gbenga Adebayo just as the Chief Executive Officer, IXPN, Mr. Mohammed Rudman also did the same.

Galaxy Backbone, he said, is an ICT services provider in Nigeria since 2006; providing network management, communications and digital infrastructure services to organisations in the public and private sector, as well as hosting and cybersecurity services.

Nweke also said that ALTON is a body corporate, officially recognised by the Government of the Federal Republic of Nigeria and the Nigerian Communications Commission (NCC) as the official industry body for all providers of telecommunications and subsidiary services in the country.

Further, he noted that IXPN is a non-for-profit and membership-based organisation that provides a platform for networks to interconnect directly within Nigeria, to ensure that local Internet traffic remains local, rather than having to transcend boundaries of different countries before reaching its recipients within the same locality.

Meanwhile, the Director-General of the National Environmental Standards and Regulations Enforcement Agency (NESREA), Prof. Aliyu Jauro, had already confirmed to keynote the 2022 ITREALMS E-Waste Dialogue.

ITREALMS Media Inc, he said, is holding the event in continuation of commemoration of the International E-waste Day (IeWD) 2022, under its flagship ITREALMS e-Waste Dialogue.

Nweke, who also is the Editor-in-Chief, ITREALMS Media Group, noted that Nigeria is principally hampered by the Waste of Electrical and Electronic Equipment (WEEE) with estimated 1.1 million tonnes of e-waste annually arising from both local and imported Electrical and Electronic Equipment (EEE) under the guess of second hand or fairly used.

He underlined that this year’s commemoration of the International E-Waste Day focuses on small, end-of-life electrical and electronic appliances which presents a significant challenge with items such as cell phones, electric toothbrushes, toasters and cameras often discarded incorrectly.

 

 

Interswitch, FIRS Partner to Sensitise Taxpayers on Benefits of Digital Remittance

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Understanding the need for a convenient tax filing and payment system in the country, the Federal Inland Revenue Service (FIRS), in collaboration with Interswitch, Africa’s leading integrated payments and digital commerce company hosted a sensitization programme in Lagos.

The programme themed, ‘Sustainable Tax Management: Exploring Digital Remittance’ was held recently and had in attendance stakeholders within the revenue service value chain – private citizens, tax managers, accountants, tax auditors, tax consultants, bankers, and business owners.

To increase awareness of the benefits of adopting the digital tax remittance system, FIRS introduced the taxpayers’ sensitization programme. The activities for the programme included demo and enquiry sessions on the Tax-Pro Max e-filing platform launched by the Government tax management agency to address the complications experienced by taxpayers using the previous collection system.

Interswitch, as a key technology partner to the FIRS, showcased its Paydirect solution as a simple and reliable payment option on the FIRS Tax Administration Platform (TaxPro-Max).

The Paydirect solution, which is integrated with the FIRS’ TaxPro Max system, adds to the seamlessness in the filing and remittance of taxes, boosting the efficiency of the collection system and facilitating compliance.

Speaking at the event, Group Head, Government, Interswitch, Osasere Atohengbe, noted that the rise of technology-led processes has led to the improvement of service delivery, and Interswitch, as a technology-driven and user-focused company, will continue to work with the collection agency to ensure that taxpayers have access to easy tax filing and payment systems, while also boosting government revenue and national development.

Atohengbe added, “Not only is it important to pay taxes to improve infrastructural development, but the system of tax payment also needs to be addressed to ensure that its collection is sustainable, seamless, transparent and effective.

“To do this, taxpayers need to be in the loop, and we at Interswitch will continue our work with the FIRS to provide the necessary infrastructure that promotes the adoption of digital tax payments among taxpayers.”

The event also featured award presentations to stakeholders and partners of Interswitch and the tax collection agency for their continued support in advancing the goal of tax collection in the country.

Remarking on the sensitisation of the critical mass on the need for the uptake of digital remittance in the country, the Assistant Director, Taxpayer Service Department, Manasseh Otega, noted that there was a significant growth in the number of taxpayers as it continues in its awareness drive.

Recently, Interswitch and FIRS concluded a sensitisation program held in the Federal Capital Territory (FCT), extending its message across the country, in a bid to improve the taxpayers’ experience, widen the tax net and simplify tax remittance.

 

 

 

 

Danbatta: Telecom Policies Enhancing Digital Access, Media, Knowledge

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The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has said that diligent implementation of various telecommunications policies, strategies and regulatory frameworks has continued to enhance the nation’s capacity to deepen citizens’ access to digital resources, transform media and knowledge production and positively impacting Nigeria’s economic and social progress.

Danbatta stated this in a keynote address delivered at a two-day International Conference of the Association of Media and Communication Researchers of Nigeria (AMCRON), which ended at the weekend. The Conference, the second by the Association, was attended by numerous leading scholars from media and mass communication, as well as from tangential academic disciplines.

Speaking on the theme: “Influence of Communication Policies on Digital Revolution in Nigeria”, Danbatta, who was represented by NCC’s Director, Research and Development, Ismail Adedigba, stated that communication policies are essentially blueprints and strategies, marked by plans for the development of Information and Communication Technology (ICT) in a way that nudges people to harness opportunities of the Fourth Industrial Revolution (4IR) through the embrace of digital culture across sectors by individual, businesses and institutions.

He explained that, through diligent implementation of telecommunication policies, which have triggered digital revolution, the media and entire field of mass communication have been impacted through innovations that have revolutionised production and consumption of mass communication contents, and that make communication easily accessible, more affordable and exchanges faster.

Danbatta, while tracing the trajectory of growth in the telecoms industry from 1960 till date, said the past decades have witnessed formulation of various policies and laws for developing the industry but remarkable growth in the sector started after the sector’s liberalization in 2001.

He said through diligent implementation of policies, vision plans and strategic regulatory frameworks by the NCC, in collaboration with relevant stakeholders in the industry, there is increased access to digital services and the media industry is being shaped in terms of patterns of information dissemination through multiple platforms while digital revolution has revealed a new vista of research areas for scholars in the field of mass communication.

“Today, the active telecom subscribers have grown significantly to 212.2 million from about 400,000 aggregate telephone lines in the country as of 2000, on the eve of liberalisation. This represents a teledensity of 111 per cent. Basic Internet subscriptions grew from zero ground to 152.7 million now, while broadband subscriptions stand at over 86 million, representing a 45.09 per cent penetration as of July 2022.

“The industry has also become a major contributor to our national economy with the Information and Communication Technology (ICT) industry contributing 18.94 per cent to the nation’s Gross Domestic Product (GDP) as of the second quarter of 2022, according to the latest data released by the National Bureau of Statistics (NBS). From this, the telecommunications sector alone contributed 15 per cent to GDP.

“The ICT contribution to GDP is, by far, the second largest contributor to the national economy aside from the agriculture sector. From less than $500 million investment in 2001, the investment profile in the nation’s telecommunications sector has also surpassed $70 billion. The telecommunication sector has also created direct and indirect jobs for millions of Nigerians to date,” Danbatta said in his keynote speech.

Danbatta expressed hope that just as the liberalisation policies have worked quantifiably for Nigeria’s progress, yielding exponential results, the Commission is committed to the implementation of the various extant economic recovery plans, digital economy policies, the national broadband plan as well as strategic management plans which have been streamlined in NCC Strategic Vision Plans.

The EVC promised that the NCC will continue to ensure more quantum leap and retain its current leadership role in the telecommunications space to lead Nigeria into the next level of development.

“To achieve this, the NCC will continue to strengthen collaboration with the media professionals and communication research-focused bodies such as AMCRON, towards creating an environment where stakeholders can leverage digital infrastructure to achieve greater efficiency in what they do,” he said.

Chairman, Governing Council of AMRCON, Prof. Ralph Akinfeleye; President of AMCRON, Prof. Eserinune Mojaye; and AMCRON Secretary-General, Prof. Abiodun Adeniyi, among other participants, commended the NCC for the role it is playing in putting Nigeria on the global map of digital economy and culture.

They particularly thanked NCC for its consistent, impacting collaboration with scholars, researchers, and the entrepreneurship of knowledge production.

 

Leadway Assurance: LOLA Virtual Assistant to Optimise Customer Engagement

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In its mission to elevate premium service provision through technology and digitisation, leading financial services organisation, Leadway Assurance Company Limited unveiled LOLA, a virtual assistant service to optimise customer engagement.

LOLA was designed to play the role of an always-on customer service representative, magnificently equipped with artificial intelligence and multiple scenario programming to enable her to assist the customers in all ramifications.

With LOLA, Leadway Assurance hopes to eliminate the numerous pain points for its consumers, such as the cumbersome queues at experience centres and clunky paperwork, which they may be otherwise subjected to during in-person visits.

Hence, with LOLA, customers can buy insurance plans, make claims, report complaints, and track policies using their WhatsApp social media platform.

Speaking on the significance of this groundbreaking feat as well as its relevance to the enhancement of Leadway’s plethora of services, the Managing Director of Leadway Assurance, Mr. Tunde Hassan Odukale, expressed immense satisfaction at the insurance major’s outstanding commitment to meeting its ever-evolving customer demands, especially by leveraging technology.

He states: “As industry leaders in the Nigerian insurance sector, caring for and meeting up with the multiplicity of our customers’ demands is a point of significant priority and an integral aspect of our operational ethos.”

As such, over the years, we have committed immense human and natural resources to ensure that we not only satisfy these expectations but also consistently unveil innovative methods leveraging the rapid evolution of digital technology.

“More importantly, as a future-centric organisation, we recognised the two-pronged role of technology and digitisation in our business operations.” While, on the one hand, technology has impacted our modern-day customers by empowering them to demand a swift, real-time audience to their situations, we have also identified that it is the key to unlocking their true satisfaction by leveraging the real-time, immersive, and dynamics capabilities of digital technology.”

“To this end, we have invested significantly in optimising our customer engagement capabilities and creating a customised digital experience for our clientele by leveraging these advantages.”

In this regard, we have designed LOLA, a virtual assistant platform, to allow our consumers unlimited, real-time, swift, round-the-clock, and immersive access to all our services and enquiries using WhatsApp, the most accessible social media platform in Nigeria with over 90 million active users.

“We are optimistic that the launch of the LOLA WhatsApp virtual assistant is a laudable customer service and engagement strategy that will enable the accomplishment of our exceptional consumer-centric quest and, by consequence, foster loyalty, brand trust, and goodwill among our customers and stakeholders,” he added.

Leadway Assurance is one of Nigeria’s foremost insurance service companies, with a reputation for service efficiency and customer reliability. The organisation is committed to bridging the financial protection gap and increasing the insurance penetration rate in Nigeria.

 

 

 

Heritage Bank Empowers 500 Widows, Earns UN Humanitarian Award 

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L-R: GoodLuck Linda, WOSSA Chief Welfare officer; Helen Unabor, WOSSA Chief Protocol officer; Olawale Osundele, Regional Head, Lagos Island 1, Lagos Island 1 Zone, Heritage Bank; Amb. Tayo Thomas, President of WOSSA; Dame Jennifer Omotayo-Thomas, Vice president, WOSSA and John Adah, Team Member, Corporate Communications, Heritage Bank, during the award ceremony held in Lagos to mark this year’s International Widows Day themed: Gender Equality Today for a Sustainable Tomorrow.”

Heritage Bank received the 2022 United Nations Award for Humanitarian Service by the Widows & Orphans Support Society of Nigeria (WOSSA), as no fewer than 500 widows and orphans in Lagos State benefitted from the Bank’s supports.

This was made known during the award ceremony held in Lagos to mark this year’s International Widows Day themed: Gender Equality Today for a Sustainable Tomorrow”.

The event was opportunity to recognize Heritage Bank’s Corporate Social Responsibility (CSR) roles to widows, their children and other less privileged within the society.

Speaking during the awards presentation, Founder, Widows & Orphans Support Society of Nigeria (WOSSA), Ambassador Tayo Thomas, said Heritage Bank is one of the group’s key partners and has for years shown massive support to the widows.

He said: ” Basically, we are giving this award to people and organizations that have been supporting the less privileged widows. These are our partners, they have been doing great service to humanity, especially service the less privileged widows in meeting their financial needs and those of their children”.

Continuing, he said: “The United Nations Humanitarian Award is to appreciate and acknowledge them for their support to the less privileged widows. The United Nations Humanitarian Award is an award we give every 24th of June to those who have really supported the widows. Those who have joined us to fight against injustice against the widows. That is the reason for today”.

Speaking at the event, Heritage Bank Regional Head, Lagos Island 1, Olawale Osundele, said the bank has for years, remained committed to improving people’s lives.

He said: “It has always been one of our front liners to always improve the quality of people’s lives right from childhood. And today that they are marking the International Widow’s Day, we are also part of the support team to WOSSA in various aspects.”

“We have been supporting them in terms of providing quality education for children of widows to ensure that life after the death of their husband is still good to them and their children. We also support the children and orphan and the less privileged in the society,” he added.

According to Osundele, the bank’s support to the widows has always been a source of joy to them.  “It means that life still means a lot to them. You can see the joy in their faces. Despite what they are going through, they are still very happy and relevant in the society,” he said.

One of the widows at the event, Mrs. Felicia Ugwunwanne thanked Heritage Bank and WOSSA for their continuous support to the widows and less privileged.

She said that WOSSA is through the support of partners such as Heritage Bank, making life better for the widows and their children.

“The WOSSA has for years, been assisting so many of us, including our children and orphanages. WOSSA gives us cash, help some widows to pay their house rent, school fees for widows’ children, among other things,” she said.

Ugwunwanne said the widows under WOSSA are being trained for skills acquisition to improve the quality of their lives.

“I am aware that the WOSSA is working on securing loan from Microfinance Bank, and we have completed forms to achieve the purpose. Our members are prepared to access the loans. Some of the widows have gone to learn some skills that will enable them to invest and succeeded in whatever craft or business they are doing, so that they will not continue to depend on people,” she said.

Interswitch: Regional Breakfast Session Targeted at Deepening Financial Services

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Interswitch, Africa’s leading integrated payments and digital commerce company, has hosted representatives of commercial banks, micro-finance banks, fintechs and other stakeholders to an insightful breakfast session in Lagos where they were introduced to a plethora of innovative products and solutions designed by the company to transform the payment ecosystem.

The session, which held in Lagos, was the final leg of Interswitch’s regional breakfast sessions across the country.

Interswitch said the sessions were organized to enable the firm engage customers and introduce them to novel solutions and technologies that will help build sustainable businesses and transform the financial services industry. The events were also opportunities to hold robust discussions with stakeholders in the industry on latest digital payment trends and proffer solutions to industry challenges.

Speaking at the event, Babatunde Okufi, Group Head, Business Development at Interswitch Purepay, said Interswitch is at the forefront of driving the growth of digital payments across the country and beyond.

He noted that the company has been enabling businesses, building infrastructure, and providing solutions that allow players within the payment ecosystem to offer topnotch products and services to meet their customers’ needs, leveraging Interswitch’s infrastructure.

He said: “We are excited to come to the final leg of the regional breakfast sessions. Over the past 5 weeks, we have held meaningful and robust conversations with customers across the country. These customers have had the opportunity to experience the latest world-class products, technologies and capabilities designed by Interswitch which are tailored to meet their unique needs and further drive the growth of their businesses.”

He noted that the products will undoubtedly simplify digital transactions as well as create a new vista of opportunities for customers.

“Over the last two decades, we have been committed to enabling and helping businesses – including banks, fintechs, microfinance banks, and other financial institutions thrive, and foster growth through our world-class products and groundbreaking initiatives. As we draw the curtains on the regional breakfast sessions, we are confident that we have been able to impact businesses and give them expert guidance that will help accelerate growth.”

Interswitch organised the regional breakfast sessions across five cities in the country: Ibadan, Port Harcourt, Enugu, Abuja, and Lagos.

 

 

 

 

Nigeria, Others in Sub-Saharan Africa Record $53bn Remittances in 2022, Up 5.2%

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Remittances to low- and middle-income countries (LMICs) withstood global headwinds in 2022, growing an estimated 5% to $626 billion. This is sharply lower than the 10.2% increase in 2021, according to the latest World Bank Migration and Development Brief.

Remittances to Sub-Saharan Africa, the region most highly exposed to the effects of the global crisis, grew an estimated 5.2% to $53 billion in 2022, compared with 16.4% last year (due mainly to strong flows to Nigeria and Kenya).

Remittances in 2023 are projected to soften to 3.9% growth as adverse conditions in the global environment and regional source countries persist. Remittances as a share of GDP are significant in the Gambia (28%), Lesotho (21%), and Comoros (20%).

Sending $200 to the region cost 7.8% on average in the second quarter of 2022, down from 8.7% a year ago. Remitting from countries in the least expensive corridors is on average 3.4% compared to 25.2% for the costliest corridors.

The Migration and Development Brief analyzes trends in migration-related SDG indicators: increasing the volume of remittances as a percentage of GDP, reducing remittance costs, and reducing recruitment costs.

Remittances are a vital source of household income for LMICs. They alleviate poverty, improve nutritional outcomes, and are associated with increased birth weight and higher school enrollment rates for children in disadvantaged households. Studies show that remittances help recipient households to build resilience, for example through financing better housing and to cope with the losses in the aftermath of disasters.

Remittance flows to developing regions were shaped by several factors in 2022. A reopening of host economies as the COVID-19 pandemic receded supported migrants’ employment and their ability to continue helping their families back home. Rising prices, on the other hand, adversely affected migrants’ real incomes.

Also influencing the value of remittances is the appreciation of the ruble, which translated into higher value, in U.S. dollar terms, of outward remittances from Russia to Central Asia. In the case of Europe, a weaker euro had the opposite effect of reducing the U.S. dollar valuation of remittance flows to North Africa and elsewhere.

In countries that experienced scarcity of foreign exchange and multiple exchange rates, officially recorded remittance flows declined as flows shifted to alternative channels offering better rates.

“Migrants help to ease tight labor markets in host countries while supporting their families through remittances. Inclusive social protection policies have helped workers weather the income and employment uncertainties created by the COVID-19 pandemic. Such policies have global impacts through remittances and must be continued,” said Michal Rutkowski, World Bank Global Director for Social Protection and Jobs.

By region, Africa stands to be the most severely exposed to the concurrent crises, including severe drought and spikes in global energy and food commodity prices. Remittances to Sub-Saharan Africa are estimated to have increased 5.2% compared with 16.4% last year.

In other regions, remittance flows are estimated to have increased 10.3% to Europe and Central Asia, where rising oil prices and demand for migrant workers in Russia supported remittances, in addition to the currency valuation effect.

In Ukraine, remittance growth is estimated at 2%, lower than earlier projections as funds for Ukrainians were sent to countries hosting them, and hand-carried money transfers likely increased. Growth in remittance flows is estimated at 9.3% for Latin America and the Caribbean, 3.5% in South Asia, 2.5% in the Middle East and North Africa, and 0.7% in East Asia and the Pacific. In 2022, for the first time a single country, India, is on track to receive more than $100 billion in yearly remittances.

In a special feature on climate-driven migration, the Brief notes that rising pressures from climate change will both drive increases in migration within countries and impair livelihoods. The poorest are likely to be most affected as they often lack the resources necessary to adapt or move.

Studies show that migration can play a role in coping with climate impacts, for example, by providing an escape from disasters and also through remittances and other forms of support to affected households. Changes in the international legal norms and institutional frameworks for migration may be required to cope with the challenge of climate-related migration, particularly in the context of cross-border mobility, as is the case for small island nations.

“People throughout history have responded to deteriorating climates by moving to survive. Planning for safe and regular migration as a part of adaptation strategies will be required for managing displacement in the affected regions as well as the influx of people in the receiving communities,” said Dilip Ratha, lead author of the Brief and head of the Global Knowledge Partnership on Migration and Development (KNOMAD). “National and regional development strategies should be viewed through a climate migration lens,” he added.

Also reported in the Brief is the cost of sending $200 across international borders to LMICs, which remains high at 6% on average in the second quarter of 2022, according to the Remittances Prices Worldwide Database. It is cheapest to send via mobile operators (3.5%), but digital channels account for less than 1% of total transaction volume. Digital technologies allow for significantly faster and cheaper remittance services. However, the burden of compliance with Anti-Money Laundering/Combating the Financing of Terrorism regulations continues to restrict access of new service providers to correspondent banks. These regulations also affect migrants’ access to digital remittance services.

 

Regional Remittance Trends

Remittances to the East Asia and Pacific region are estimated to have increased by 0.7% to $134 billion in 2022, arresting the decline of the previous two years. Labor shortages in the hospitality and health sectors of high-income economies and higher oil prices benefiting Gulf Cooperation Council countries boosted demand for workers in 2022, which supported remittances.

However, remittances to China are estimated to have dropped by nearly 4%, driven by restrictions on workers from traveling abroad due to COVID-related policies. Remittances as a share of GDP are significant in Tonga (50%) and Samoa (34%). In 2023, remittances are projected to decline by 1% due to weaker conditions in migrants’ destination countries. The cost of sending $200 to the region rose to 6.2% on average in the second quarter of 2022 from 5.8% a year earlier.

Remittance flows to Europe and Central Asia are estimated to have increased by 10.3% to $72 billion in 2022. Rising oil prices and demand for migrant workers increased the flow of remittances from Russia to Central Asian countries.

The appreciation of the ruble against the U.S. dollar translated into higher value, in dollar terms, of outward remittances from Russia to Central Asia. Remittances to the Kyrgyz Republic and Tajikistan exceed 30% of GDP.

In 2023, remittance receipts are projected to moderate further to 4.2% growth due to a softer outlook for major remittance-sending countries. The cost of sending $200 to the region rose slightly to 6.4% on average in the second quarter of 2022 (data excludes corridors originating in Russia).

Remittances to Latin America and the Caribbean are estimated to have grown 9.3% in 2022 to $142 billion. Data for the first nine months of 2022 show a 45% increase for Nicaragua, 20% for Guatemala, 15% for Mexico, and 9% for Colombia. Stronger employment of migrants from Latin America in the United States contributed to remittance flows.

Remittances received by migrants in transit also contributed to strong flows in Mexico and Central America. As a share of GDP, remittances exceed 20% in El Salvador, Honduras, Jamaica, and Haiti. In 2023, remittances will likely moderate to 4.7% growth due to a weaker economic outlook for the United States, Italy, and Spain. Sending $200 to the region cost 6% on average in the second quarter of 2021, up from 5.6% a year ago.

Remittances to the developing countries of the Middle East and North Africa are estimated to have grown 2.5% in 2022 to $63 billion, compared to a 10.5% growth last year. Slower growth in remittances is partly tied to the erosion of real wage gains in the Euro Area, even as demand for remittances in home countries increased amid deteriorating conditions, including drought in the Maghreb and high imported wheat prices.

As a share of GDP, remittances are significant in Lebanon (38%) and West Bank and Gaza (19%). Remittance inflows are projected to grow by 2% in 2023. Sending $200 to the region cost 6.3% on average in the second quarter of 2022.

Remittances to South Asia grew an estimated 3.5% to $163 billion in 2022, but there is large disparity across countries, from India’s projected 12% gain—which is on track to reach $100 billion in receipts for the year–to Nepal’s 4% increase, to an aggregate decline of 10% for the region’s remaining countries.

The easing of flows reflects the discontinuation of special incentives some governments had introduced to attract flows during the pandemic, as well as preferences for informal channels offering better exchange rates. Remittances to India were enhanced by wage hikes and a strong labor market in the United States and other OECD countries.

In the Gulf Cooperation Council destination countries, governments ensured low inflation through direct support measures that protected migrants’ ability to remit. Sending $200 to the region cost 4.1% on average in the second quarter of 2022, down from 4.3% a year ago.

 

 

 

Wema Bank Wins 2022 Highest Dividend Yield at PEARL Awards

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L to R:  Chairman, Lasaco Assurance Plc & Former Board Member, PEARL Awards Nigeria., Chief (Mrs) Teju Philips; Deputy Managing Director, Wema Bank, Moruf Oseni; Chief Financial Officer, Wema Bank, Tunde Mabawonku; Reputation Management Officer, Wema Bank, Olumide Yomi-Omolayo; CEO, NASD OTC Securities Exchange Limited, Mr. Longe Eguarekhide, presenting the Pearl Award to Wema Bank as the winner of the 2022 Highest Dividend Yield at Eko Hotel and Suites last weekend.