Friday, July 4, 2025
23.2 C
Lagos

Polaris Bank Celebrate Customers, Staff on Customer Service Week

Polaris Bank, in commemoration of the 2023 Customer Service Week, is celebrating its customers and staff for their patronage and commitment to service excellence over the years.

The official 2023 Customer Service Week theme is: ‘Team Service’. The global week-long event will be held from October 2 – 6, 2023.

The celebration is an annual event highlighting the importance of customer service, the staff members who deliver exceptional support daily, and the esteemed customers whose continued loyalty and patronage are the basis for business success.

The ‘Team Service’ theme is particularly unique, being an important reminder that no matter where frontline reps are working, their job titles, or how they serve customers, everyone is on the same team.

Polaris Bank’s entrenched culture of customer appreciation earned it ‘the most improved Bank under the retail segment in the 2022 KPMG Customer Experience Survey Result, moving up five places to sixth position and 3rd level under the SME segment, respectively.

Speaking on the significance of Customer Service Week, Polaris Bank’s Group Head, Customer Experience & Value Management, Bukola Oluyadi, said customers and staff are integral parts of the Bank’s system, and both are well valued and celebrated.

Oluyadi expressed appreciation to customers for their patronage, stating, “As customer preferences evolve in this digital era, we will continue to explore innovative ways to serve and delight them to the best of our abilities.”

She also commended the staff of the Bank across the country for their dedication to duty, noting that: “Our resolve as staff is to continue to deliver solutions that excite customers who patronize us. Our robust customer service delivery underscores the magic of our services, delivered by a team of dedicated staff,” she added.

Polaris Bank, adjudged Digital Bank of the Year in 2021 and 2022 by Business Day’s Banks and Other Financial Institutions (BAFI) Awards, is a customer-centric Bank positioned to deliver industry-defining products, services, and platforms across all the key market segments.

spot_img
spot_img
spot_img

Hot this week

MTN, 9mobile Ink National Infrastructure Partnership Deal

L-R: Abolaji Idowu, Chief Financial Officer, 9mobile; Omotola Ojutayo,...

Stanbic IBTC Holding’s N148bn Rights Issue Oversubscribed by 21.9%, Injects N140bn into Stanbic IBTC Bank

Acting Group CE Statement Commenting on the just concluded rights...

NAICOM Hands over New Licences to SanlamAllianz Life, General Insurance

The National Insurance Commission (NAICOM) today handed over new...

Access Bank Highlights Leadership at Climate Governance Initiative Launch

Access Bank Plc has once again demonstrated its leadership...

Fidelity Bank Extends Relief Efforts to Eti-Osa Community with Food Bank Initiative

Henry Asiegbu, Divisional Head, Operations, Fidelity Bank Plc (Left);...

Topics

Microsoft Unveils Fund for Affordable Internet

Microsoft Corporation has launched a new fund to cultivate companies with solutions that bring affordable Internet access to underserved markets. The fund is part of Microsoft’s Affordable Access Initiative, which invests in new last-mile access technologies, cloud-based services and applications, and business models that can reduce the cost of Internet access and help more people affordably get online. “Today there are approximately four billion people globally without Internet access,” said Peggy Johnson, Executive Vice President of Business Development at Microsoft. “The ability to close that gap is more achievable than ever with technology that is readily available and affordable in many parts of the world. Through this fund, we hope to kick-start the entrepreneurial process by identifying promising ideas that we can help nurture, grow and scale.”

Broadband Commission: National Digital Health Strategy Critical

The Broadband Commission for Sustainable Development's Working Group on...

‘Investment Climate Strengthens in Africa’—Index Report

Africa’s investment environment for both businesses and financial investors...

SPECIAL INVITATION to Business Journal Public Presentation Tomorrow!

The Board, Management & Staff of Business Journal (online-magazine-newspaper)...

Emirates Resumes Flights to Lagos, Abuja from Sept 7

The addition of the Nigerian cities and daily Abuja...

Banks, Telecoms, Mobility Brands Dominate Q1 2025 Media Performance Charts

Following the Central Bank of Nigeria’s directive to harmonize...

Market Statistics Tuesday, 26th September 2017

Market Cap (N'bn)              12,048.5 Market...

Nigerian Breweries Digital Head Joins Ventra Group

Full-service Digital Media firm Ventra Media Group has just...
spot_img

Related Articles

Popular Categories

spot_imgspot_img