Tuesday, October 7, 2025
23.7 C
Lagos

Leadway Pensure Clinches 2025 West African Service Excellence Awards to Maintain Three-Year Winning Streak

Leadway Pensure, a leading Pension Fund Administrator in Nigeria, has again emerged as a standard bearer of excellence, clinching the prestigious West Africa Pension and Lifestyle Company of the Year at the 14th edition of the West Africa Innovation Awards.

This year’s recognition confers Leadway Pensure as the undisputed service excellence laureate, being a three-time consecutive recipient of the award, having won the 2024 and 2023 editions. The Best Customer Care Awards winning streak is a rare and resounding affirmation of its undeterred commitment to a client-centric service.

Clinching Gold in the fiercely competitive Customer Service Excellence category affirms that Leadway Pensure stood out not merely for its operational efficiency but for the very soul of its business philosophy: a people-first approach, where the trust and future of millions are handled with diligence, empathy, and an unrelenting drive for innovation.

Leadway Pensure distinguished itself as the pacesetter amongst other notable nominees in its award category by reinforcing its reputation as a trusted custodian of future financial security. The recognition as Category Lead and 2025 Winner is not just an award; it is a validation of years of purposeful investment in technology and talent, and a listening ear tuned to clients’ voices across the region.

The Head, Customer Experience of Leadway Pensure, Inyene Moses, received the award and expressed deep gratitude, stating, “this recognition is both humbling and inspiring. It speaks to our collective resolve to redefine Pension Administration through exceptional service driven by integrity, empathy, and a desire for impact. We do not take the trust of our clients lightly; this award is dedicated to them.”

In an industry where customer expectations are evolving rapidly, Leadway Pensure continues to demonstrate what it means to meet and exceed those expectations, blending digital innovation with human warmth, efficiency with empathy, and structure with soul.

As the landscape of Pension Administration in West Africa continues to shift, this third consecutive win is a bold reminder that Leadway Pensure is not just participating in the future but also shaping it.

 

About Leadway Pensure

Leadway Assurance is one of Nigeria’s foremost insurance service providers, renowned for its efficiency and customer reliability.

With over 50 years of experience, Leadway has consistently honoured its underwriting commitments and earned a reputation for excellence in claims handling.

The company remains at the forefront of the insurance industry, offering innovative solutions that meet the evolving needs of its clients.

spot_img
spot_img
spot_img

Hot this week

Ecobank Nigeria Launches Upgraded Mobile App for Faster, Smarter Banking Experience

Ecobank Nigeria, a subsidiary of the leading pan-African banking...

Ortom, NOA DG, Others to Feature as Panelists at GOCOP 2025 Conference

The Guild of Corporate Online Publishers (GOCOP) has announced...

AIICO Celebrates Retiring Employees: Honouring Decades of Service with Gratitude

Left - right: Adeleke Adeshina (rtd), Lanre Oladehinde (rtd.),...

Nigeria’s Banking Woes: How One South African Bank Outvalues an Entire Industry

It is a sobering reality that one South African...

Topics

AKINWUMI ADESINA and THE WORLD FOOD PRIZE

On Monday, 26th of June, 2017, Nigeria’s former Minister...

Olashore Alumnus, Falana, Wins 2016 BET Awards

An Olashore International School Alumnus, Mr. Folarin Falana, popularly...

Nigeria, 9 Others Account for 92% of Insurance Premium in Africa

A panel report from the 43rd African Insurance Organisation...

Flutterwave Re-brands, Looks Beyond Payments

Flutterwave, the leading technology company, has unveiled a significant...

Chain Reactions Africa Continues Award Winning Streak, Named PR Agency of the Year

Chain Reactions Africa (CRA), one of Africa’s leading Public...

Desmond Mathew Wins 8th Edition of Sovereign Trust Insurance Open Golf Tournament

Desmond Mathew, winner of the 8th edition of the Sovereign...

CBN Reassures Public on Banking Sector Stability

The attention of the Central Bank of Nigeria (CBN)...
spot_img

Related Articles

Popular Categories

spot_imgspot_img