Monday, October 20, 2025
24.1 C
Lagos

Business

Troyka Holdings Chair, Biodun Shobanjo, Inducted into Loeries Hall of Fame

Nigeria’s foremost advertising leader and Chairman of Troyka Holdings,...

Zenith Bank, NEM, Seplat, AIICO, Dangote Cement, First HoldCo Recognised as Nigeria’s High-Performing Companies

L-R:    Michael Ani, Manager, Investor Relations, Dangote Cement; Oluseyi...

Finance Min, Wale Edun, to Keynote FiBOP Annual Confab Oct 18

The Honourable Minister of Finance and Coordinating Minister of...

Niteon Unveils First African Manufacturers Bank to Unlock $200bn Digital Export Market

Niteon, one of Nigeria's largest digital export marketplaces, has...

FG Boosts MSME Financing with NCGC Initiative

In a bid to boost economic growth and development,...

ICT

Konga Partners Verve to Delight Customers with Free Shopping Vouchers

  Konga, Nigeria’s leading composite e-commerce platform has partnered with...

NCC Spotlights Renewable Energy on World Consumer Rights Day

  The Nigerian Communications Commission (NCC) has concluded arrangements to...

Governors, NCC Set for Broadband Awareness Forum Oct 20

All Nigeria State Governors are set to discuss how...

VerveLife 5.0 Gears Up for Nairobi, Lagos Events

Following a successful series of Verve Life 5.0 satellite...

Telecom Infrastructure Critical to Successful 2023 Elections – Danbatta

The Executive Vice Chairman of the Nigerian Communications Commission,...

Capital Market

SEC DG: Commission Considering Gradual Implementation of ISSB Standards

The Director General of the Securities and Exchange Commission...

ISSB-Aligned Disclosures Will Lower Capital Costs, Attract Global Investors — SEC

The Securities and Exchange Commission (SEC) has unveiled plans...

SEC DG to Cadets:  Invest Early, Long Term to Create Wealth

Graduating Cadets of the Nigerian Defence Academy (NDA) have...

SEC DG: Accountability, Transparency will Boost Investor Confidence in Capital Market

The Director General of the Securities and Exchange Commission...

SEC DG: Digital Assets Represent $10tn Opportunity by 2030

The Director General of the Securities and Exchange Commission...

Insurance

13-year-old Rhema-Love Abraham Emerges Winner of 2025 Heirs Insurance Essay Championship

L:R- Funmi Olotu, National Coordinator, National Social Safety-Nets Coordinating...

Leadway Assurance: Insurance Company of the Year at 2025 BAFI Awards

L-R: Managing Director, Leadway Assurance, Gboyega Lesi; Publisher, BuisnessDay...

Heirs Insurance Group Announces Inaugural Travel Festival: A Call for Inclusive Travel Ecosystem for Africans

Heirs Insurance Group (HIG), Nigeria’s fastest-growing insurance group, has...

Sovereign Trust Insurance Celebrates 2025 Customer Service Week

Sovereign Trust Insurance Plc has been actively involved in...

Leadway: 55 Years of Innovation, Expanding Financial Access, Inclusion Across West Africa

Leadway, one of Nigeria’s foremost non-banking financial services and...

Business

Troyka Holdings Chair, Biodun Shobanjo, Inducted into Loeries Hall of Fame

Nigeria’s foremost advertising leader and Chairman of Troyka Holdings,...

Zenith Bank, NEM, Seplat, AIICO, Dangote Cement, First HoldCo Recognised as Nigeria’s High-Performing Companies

L-R:    Michael Ani, Manager, Investor Relations, Dangote Cement; Oluseyi...

Finance Min, Wale Edun, to Keynote FiBOP Annual Confab Oct 18

The Honourable Minister of Finance and Coordinating Minister of...

Niteon Unveils First African Manufacturers Bank to Unlock $200bn Digital Export Market

Niteon, one of Nigeria's largest digital export marketplaces, has...

FG Boosts MSME Financing with NCGC Initiative

In a bid to boost economic growth and development,...

ICT

Konga Partners Verve to Delight Customers with Free Shopping Vouchers

  Konga, Nigeria’s leading composite e-commerce platform has partnered with...

NCC Spotlights Renewable Energy on World Consumer Rights Day

  The Nigerian Communications Commission (NCC) has concluded arrangements to...

Governors, NCC Set for Broadband Awareness Forum Oct 20

All Nigeria State Governors are set to discuss how...

VerveLife 5.0 Gears Up for Nairobi, Lagos Events

Following a successful series of Verve Life 5.0 satellite...

Telecom Infrastructure Critical to Successful 2023 Elections – Danbatta

The Executive Vice Chairman of the Nigerian Communications Commission,...

Capital Market

SEC DG: Commission Considering Gradual Implementation of ISSB Standards

The Director General of the Securities and Exchange Commission...

ISSB-Aligned Disclosures Will Lower Capital Costs, Attract Global Investors — SEC

The Securities and Exchange Commission (SEC) has unveiled plans...

SEC DG to Cadets:  Invest Early, Long Term to Create Wealth

Graduating Cadets of the Nigerian Defence Academy (NDA) have...

SEC DG: Accountability, Transparency will Boost Investor Confidence in Capital Market

The Director General of the Securities and Exchange Commission...

SEC DG: Digital Assets Represent $10tn Opportunity by 2030

The Director General of the Securities and Exchange Commission...

Insurance

13-year-old Rhema-Love Abraham Emerges Winner of 2025 Heirs Insurance Essay Championship

L:R- Funmi Olotu, National Coordinator, National Social Safety-Nets Coordinating...

Leadway Assurance: Insurance Company of the Year at 2025 BAFI Awards

L-R: Managing Director, Leadway Assurance, Gboyega Lesi; Publisher, BuisnessDay...

Heirs Insurance Group Announces Inaugural Travel Festival: A Call for Inclusive Travel Ecosystem for Africans

Heirs Insurance Group (HIG), Nigeria’s fastest-growing insurance group, has...

Sovereign Trust Insurance Celebrates 2025 Customer Service Week

Sovereign Trust Insurance Plc has been actively involved in...

Leadway: 55 Years of Innovation, Expanding Financial Access, Inclusion Across West Africa

Leadway, one of Nigeria’s foremost non-banking financial services and...

NCC Lists Reasons for Stringent SIM Card Processes

The Nigerian Communications Commission (NCC) has again explained to telecoms consumers on why it reviewed and made the process of replacing lost, stolen or damaged Subscriber Identity Module (SIM) cards more stringent.

The Commission made the clarification while addressing various service-related concerns and issues raised by telecoms consumers during a Consumer Conversation Programme (CCP) hosted by the Commission in Lafia, Nasarawa State at the weekend.

Prof. Umar Danbatta Executive Vice-Chairman Nigerian Communications Commission
Prof. Umar Danbatta
Executive Vice-Chairman
Nigerian Communications Commission

The CCP is designed by the Commission to engage telecoms consumers and educate them on the various consumer-centric initiatives put in place by the Commission to protect their rights and interests while also serving as a feedback mechanism to address consumer concerns.

Speaking at the event, Director, Zonal Operations Department of NCC, Mrs. Amina Shehu, said the Commission has found that, at times, a subscriber may be having issues with his or her phone number, thinking that it is a network issue, but by the time he or she discovers what is happening, money has been fraudulently taken out of his or her bank account.

Shehu, who was represented at the forum by a Principal Manager in the Zonal Operations, Mr. Ekisola Oladisun, said SIM swap or replacement fraud has a lot of issues attached to it because, often times, a lot of people who are not the owners of some numbers go to do SIM swap at various customer centres of the service providers.

“There have been cases of fraudulent activities done on people’s bank accounts, as a result of SIM swap and the victims often complain to the Commission expecting that the NCC would compensate them!

“To stop this SIM swap fraud, the Commission in 2017 developed ‘Guidelines on SIM Replacement’, which sets water-tight rules for telecoms consumers to replace their SIM card when there is a need for it. The Guidelines sets stringent conditions which require that consumers identify themselves properly before replacing lost SIM. This is to ensure that telecoms subscribers are well protected from being victims of SIM swap fraud,” she said.

She stated that the Commission has noted that there is the likelihood by subscribers to think that network providers are putting them through stress to have their SIM replaced, by asking them to bring court affidavit, national identification card (or other valid IDs), SIM pack, amongst other requirements.

“But what telecoms consumers should know is that they must appreciate the fact that all the information being required from them is to establish that anybody coming for SIM swap proves that the number that is being requested to be swapped belongs to him/her,” she said, urging the consumers to immediately report to their respect bank to block their accounts once they lose SIMs that linked with their bank accounts.

At the forum attended by leaders of the communities, trade associations connected to telecoms business, women groups, communications professionals, telecoms service providers as well as representatives of security agencies in Lafia, the Commission also enlightened the consumers on other initiatives of the Commission aimed at protecting the consumers.

These include the activation of the Do-Not-Disturb (DND) 2442 Short Code to curb unsolicited text messages, the NCC toll-free line 622 which consumer can utilise to report complains pertaining to unresolved issues with service providers to the Commission, quality of service issues, billing issues, mobile number portability (MNP) as well as issues revolving around data descriptions and renewals.

Shehu urged the consumers who attended the event “to be ambassadors of the Commission by helping to pass the information and education they have received at the event to other telecoms consumers who may not be aware of such consumer-centric initiatives.”

Hot this week

13-year-old Rhema-Love Abraham Emerges Winner of 2025 Heirs Insurance Essay Championship

L:R- Funmi Olotu, National Coordinator, National Social Safety-Nets Coordinating...

Stanbic IBTC Bank, LOXEA BYD forge alliance for Electric Vehicle Financing

In a strategic move to advance Nigeria’s shift toward...

CBN, Bank of Angola Sign MoU on Technical Co-operation at IMF/World Bank Meeting

In an effort to enhance bilateral cooperation and technical...

NBS: Nigeria’s Inflation Falls to 18.02% in September, Lowest Level in Three Years

Nigeria’s headline inflation rate fell for the sixth consecutive...

NUPEMCO Marks 2025 CSW with Nationwide Pension Awareness Activities, Huawei-Supported National Essay competition

The Nigerian University Pension Management Company (NUPEMCO) celebrated the...

Topics

Lagos Launches Youth Climate Campaign, Unveils TAOOMMA as Campaign Influencer

L-R: City Adviser, Lagos, C40 Cities, Maximus Ugwuoke; Representative...

FBS Re, Munich Re Conducts Reinsurance Training Program for Insurers, Brokers in Africa

From left: Head of Information Technology, FBS Reinsurance, Shuaibu...

AIICO Insurance Reports Group Revenue of N15bn in Q1, 2023

  Mr. Babatunde Fajemirokun Group Managing Director/CEO AIICO Insurance Plc AIICO Insurance Group,...

CBN, NDIC, FinTechs Set for 2018 FICAN Conference

The 2018 annual conference of the Finance Correspondents Association...

Wema Bank’s 5for5 final Promo Draw: Last Set of Winners Emerge in Season 2

From left to right:  Chief Experience Officer, Wema Bank,Adeyemi...

‘African Devt Bank Strongly Supports Nigeria’s Economic Recovery’

The ‘High Fives’ Development Initiative by AfDB  ‘The African Development...

Fidelity Bank Chairman, Chike-Obi Honoured with Lifetime Achievement Award

For his exceptional leadership and contributions to banking and...

Sustained Sell Offs Pull YTD Return into Negative Region… NSE ASI Down 1.3%

Sustained sell offs in the local bourse, which have persisted...
Exit mobile version