Insurers who are able to innovate when it comes to the design and delivery of products and services will not only be fostering greater loyalty amongst their consumers, but they will also be helping to change the perception that the insurance industry is still playing catch up.
The Common Market for Eastern and Southern Africa (COMESA) through the COMESA Business Council (CBC) and Microsoft have taken a step toward strengthening their working alliance by signing a Memorandum of Understanding (MoU), which sets out how they will collaborate in the areas of access to technology, development of relevant skills and the fostering of innovation in COMESA’s 19 member States.